Managed the configuration and maintenance of the food truck’s POS system, ensuring seamless cashier operations and troubleshooting hardware and software issues.Provided technical support for point-of-sale devices, resolving technical issues and maintaining system uptime for smooth daily operations, while delivering excellent customer service during transactional issues.Integrated digital inventory tracking systems to streamline stock management and ensure accuracy in order fulfillment.Performed regular data backups and implemented security measures to safeguard sensitive business and customer information, ensuring secure payment processes.

Processed over 300 Separation DD214 forms with 100% accuracy and an on-time rate, ensuring compliance with military separation standards.Provided exceptional customer service by assisting military personnel with form inquiries and resolving issues related to their separation documentation.