AeroLeads people directory · profile

Heather Cuervo Email & Phone Number

Location: Jackson Township, New Jersey, United States 8 work roles 2 schools

1 work email found @mrm-mccann.com 3 phones found area 732 and 646 LinkedIn matched

4 data sources Profile completeness 100%

Current company

SailPoint

Role

Location

Jackson Township, New Jersey, United States

Company size

1376 employees

Who is Heather Cuervo? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Heather Cuervo is listed as User Experience Leader | Product Designer | Design Engineer | Lover of Behavioral Science | Director of UX | Team Lead Driving Innovation | Ex-McCann at SailPoint, a company with 1376 employees, based in Jackson Township, New Jersey, United States. AeroLeads shows a work email signal at mrm-mccann.com, phone signal with area code 732, 646, and a matched LinkedIn profile for Heather Cuervo.

Heather Cuervo previously worked as Director of User Experience - Web at Sailpoint and Director Of User Experience at Mrm. Heather Cuervo holds Bs Mis, Technology/Business, Graphic Design from Seton Hall University.

Company email context

Email format at SailPoint

This section adds company-level context without repeating Heather Cuervo's masked contact details.

{first}.{last}@mrm-mccann.com

86% confidence

AeroLeads found 1 current-domain work email signal for Heather Cuervo. Compare company email patterns before reaching out.

View email format View company profile Management contacts

Profile bio

About Heather Cuervo

I have a passion for creating elegant solutions that generate a tangible impact for my users and my clients. I drive product design using a data-backed approach of UCD matched with targeted user behavior research. I believe doing your homework through a solid discovery phase is paramount for every new digital project! My ProcessA thorough understanding of the product, its users, and the landscape are vital components in the success of any digital experience. Generative research methods such as user interviews and website analysis help build user empathy and identify areas for improvement; website traffic pattern audits matched with primary user journeys are essential to identify the moments that matter in a user's journey. Behavioral research against target user groups adds color to user expectations. Finally, competitor studies and market-trend research adds context and completes the story. I create and define intuitive and straightforward digital experiences by collaborating with cross-discipline SMEs and clients. Always an advocate for the user through all phases of the project, from concept to launch.My Leadership StyleI lead my UX team across our NYC and NJ offices with a combination of mentorship and communication with an “always learning” mindset; behavioral trends are constantly evolving along with technology, and as user experience specialists, we have to stay in front of both.

Listed skills include User Experience, User Interface Design, Seo, Web Design, and 45 others.

Current workplace

Heather Cuervo's current company

Company context helps verify the profile and gives searchers a useful next step.

Sailpoint

austin, texas, united states

Website

sailpoint.com

Employees

1376

AeroLeads page

Company profile

View company profile Email format

8 roles

Heather Cuervo work experience

A career timeline built from the work history available for this profile.

Director Of User Experience - Web

Current

Sailpoint

May 2022 - Present

Director Of User Experience

Mrm

Princeton, New Jersey, United States

As a player/mentor, I lead my UX team across the NYC & NJ offices while concurrently driving the experience [strategy & design] of multiple products. I scope new projects and check the accuracy of existing scopes.
With a 90% team retention rate through the pandemic remote work model and the current “Great Resignation,” I have created a team culture grounded in transparency and mentorship.
Using a data-backed design approach, I have established a solid reputation for the UX team of delivering sound rationale based on testing and research with each solution.
I led the PRN/NYC offices in a cross-discipline alignment push for website ADA accessibility, resulting in AA (WCAG 2) compliance added to the creative team’s overall delivery process, bringing accessibility top of.
I am consistently evangelizing for my team and the UX discipline overall by presenting UX capability refreshers to ensure the UX voice is heard on every digital project.Key Project: I lead a cross-discipline team in.

Mar 2020 - Jun 2022

Associate Director Of User Experience

Mrm//Mccann

Princeton

Successfully led a cross-discipline team in the digital transformation of the Honeywell Research Chemicals website, bringing full-scale eCommerce capabilities to the B2B market in a very complex, highly regulated.
Studied user data along with website audits, paired with traffic patterns, and evaluated the current and complex purchase process flow to surface the many pain points within it.
Site IA and navigation was assessed using generative research methods such as Treejack testing to ensure the primary navigation language was clear and intuitive.
I created simple and intuitive interfaces using industry-leading eCommerce trends and competitor and industry insights, highlighting clear pathways to guide users through the funnel from awareness to delivery.
Educational content paired with clear navigation, powered by multiple CMSs, to present a complete 360° view of the product catalog.
A complicated multi-level authentication process was streamlined, empowering users to evaluate, purchase and track the delivery of a complex catalog of products, within their specific geographic region, globally.

Jan 2017 - Mar 2020

Sr. User Experience Specialist (Ux)

Mrm Mccann

Princeton, NJ

Led a multi-discipline team to transform IHOP.com from a campaign-focused website centered around social engagement to a custom online ordering experience. IHOP’s unique approach to menu customization in-store is now a.
Increased overall sales by 150% in the first year Led the digital transformation of IHOP.com from outdated, rigid, and non-responsive to CMS-backed, client-authorable, and engaging, centered around bi-monthly campaign.
The new.com increased client productivity by decreasing time to launch by 30%. A solid social strategy resulted in the creation of award-winning campaigns and an increase in Facebook likes to 2M+Additional Experience.

Jan 2012 - Jan 2017

Director Of Usability & Design

Smartpros Ltd.

NY

Introduced the first company-wide UX design process to include creating personas, scenarios, and user flows, along with high-fidelity wireframes with data-driven rationale. This new process resulted in a detailed product definition which enabled the team to quickly garner internal stakeholder buy-in.Designed, led the development and implementation of a new.

Jan 2011 - Jan 2012

Web Usability Manager/Product Manager

Mcgraw-Hill Construction

Improved user experience and overall performance of subscription-based web e-commerce application through analysis of customer feedback, customer help desk logs, web survey tools, and competitive research. Maximized web traffic to key areas by developing project plans based on website traffic and SEO. Acted as liaison to technology to continuously ensure.

Jan 2006 - Nov 2010

Frontend Web Developer

Mcgraw-Hill Construction

Hightstown, NJ

Worked side-by-side with backend technology team, and off shore resources, as a lead frontend/UI developers. Teamed with C# and ASP.NET developers to create high profile, highly usable web applications in the Visual Studio/.NET environment. (network.construction.com).Acted as key liaison between various levels of management within product development &.

Apr 2000 - Jan 2006

Web Developer

Local Isp

Manasquan, NJ

Backend/frontend Cold Fusion developer. HTML, JavaScript, CSS

Dec 1999 - Oct 2000

Team & coworkers

Colleagues at SailPoint

Other employees you can reach at sailpoint.com. View company contacts for 1376 employees →

AB

Ashwin Bokde Colleague at Sailpoint Pune, Maharashtra, India, India View → AF

Amanda Fausnacht, Cpa Colleague at Sailpoint Crowley, Texas, United States, United States View → HB

Harshavardhan Billa Colleague at Sailpoint Hyderabad, Telangana, India, India View → GK

Gulshan Kumar Dhiraj Colleague at Sailpoint Ranchi, Jharkhand, India, India View → RZ

Raja Zulqurnain Colleague at Sailpoint Karachi Division, Sindh, Pakistan, Pakistan View → TD

Tammineni Dhanaraj Colleague at Sailpoint Bengaluru, Karnataka, India, India View → LV

Luis Valenzuela Colleague at Sailpoint Chile, Chile View → LO

Lindsey Oshiro Colleague at Sailpoint Round Rock, Texas, United States, United States View → AL

Alice Lin Colleague at Sailpoint Taipei, Taipei City, Taiwan, Taiwan, Province Of China View → RT

Rory Traub Colleague at Sailpoint Austin, Texas, United States, United States View →

2 education records

Heather Cuervo education

Bs Mis, Technology/Business, Graphic Design

Seton Hall University

Activities and Societies: Graduated Cum Laude, Beta Gamma Sigma, Deans List

As Business Administration, Business

Brookdale Community College

Activities and Societies: Deans List

FAQ

Frequently asked questions about Heather Cuervo

Quick answers generated from the profile data available on this page.

What company does Heather Cuervo work for?

Heather Cuervo works for SailPoint.

What is Heather Cuervo's role at SailPoint?

What is Heather Cuervo's email address?

AeroLeads has found 1 work email signal at @mrm-mccann.com for Heather Cuervo at SailPoint.

What is Heather Cuervo's phone number?

AeroLeads has found 3 phone signal(s) with area code 732, 646 for Heather Cuervo at SailPoint.

Where is Heather Cuervo based?

Heather Cuervo is based in Jackson Township, New Jersey, United States while working with SailPoint.

What companies has Heather Cuervo worked for?

Heather Cuervo has worked for Sailpoint, Mrm, Mrm//Mccann, Mrm Mccann, and Smartpros Ltd..

Who are Heather Cuervo's colleagues at SailPoint?

Heather Cuervo's colleagues at SailPoint include Ashwin Bokde, Amanda Fausnacht, Cpa, Harshavardhan Billa, Gulshan Kumar Dhiraj, and Raja Zulqurnain.

How can I contact Heather Cuervo?

You can use AeroLeads to view verified contact signals for Heather Cuervo at SailPoint, including work email, phone, and LinkedIn data when available.

What schools did Heather Cuervo attend?

Heather Cuervo holds Bs Mis, Technology/Business, Graphic Design from Seton Hall University.

What skills is Heather Cuervo known for?

Heather Cuervo is listed with skills including User Experience, User Interface Design, Seo, Web Design, Usability, Interaction Design, User Interface, and Css.

Security Check