Heather Chatterjee - Cissp, Cisa Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Munich, Bavaria, De

Springfield, Massachusetts, Us

♦ Partnered and collaborated with peers and clients to conduct audits and advisory services in accordance with professional standards and department policies and procedures.♦ Delivered medium scale, more complex, risk-based audits, worked with business management and other risk/control functions, to ensure that controls were effective in managing risks.♦ Assisted in the identification and evaluation of risk/impacts associated with identified processes and technologies to determine the adequacy of internal controls by considering business, IT and infrastructure risks.♦ Acted as liaison to oversee Internal Audit outsource providers audit work through completion.♦ Developed and nurtured relationships with business management and other constituencies, focusing on the customer to strengthen business value add. ♦ Prepared and presented findings and audit reports to Senior Management.♦ Tracked and assessed mitigations through to remediation.

Stamford, Connecticut, Us

♦ Collaborated cross-functionally with Internal teams and external auditors on process improvements, standards and procedures documentation, and ensuring deadlines are achieved. ♦ Assisted in the identification and evaluation of risk/impacts associated with identified processes and technologies to determine the adequacy of internal controls by considering business, IT and infrastructure risks in an integrated manner.♦ Created audit programs as needed to perform advisory audits, including Amazon Web Service (AWS) security configurations and General Data Protection Regulation (GDPR).♦ Prepared workpapers that documented audit work performed in accordance with the Internal Audit processes. ♦ Assisted in the implementation of new or enhanced processes; make recommendations for process efficiencies. ♦ Acted as liaison and oversaw Internal Audit outsourced provider audit work through completion.♦ Prepared and presented findings and audit reports to Senior Management.

♦ Performed or supervised IT audits from planning to reporting and delivered a quality product in line with Audit standards and expectations. ♦ Evaluated and determined the adequacy of internal controls by considering business, IT and infrastructure risks in an integrated manner.♦ Created risk assessments and audit programs as needed to perform audits.♦ Prepared workpapers that document audit work performed in accordance with the Internal Audit Manual. Prepared and presented findings and audit reports to Senior Management.♦ Assisted external auditors and FHFA examiners in the performance of their duties.

San Diego, California, Us

♦ Managed internal Information System risk based audits and over 100 successful external and third-party audits of Teradata Applications including audits of Security, Cloud services, Research and Development, Customer Service, Professional Services, Teradata Corporate Human Resources. Elevated findings to C-level management and tracked their remediation through completion. ♦ Performed risk assessments with managers within each of the different business units♦ Developed audit programs and work-papers (not from templates) to evaluate IT Compliance and Security Controls♦ Created and reviewed security checklists♦ Reviewed and approved divisional policies as part of the Security Guild♦ Established a Process Improvement Committee – Identified and actively worked to close gaps in organization processes. Developed a matrix of all decision making authorities undertaken within the organization and identified all roles they were set against to ensure success of audit remediation and other business processes. ♦ Identified information system security gaps, recommended appropriate controls and worked with the appropriate management to ensure they were executed.

Indianapolis, In, Us

♦ Designed Audit Programs and tests (not from templates)♦ Assessed adequacy of controls within the Technology environment♦ Performed all aspects of technical audits of IT internal control practices♦ Acted as liaison between Auditing and Consulting Services and the Technology Division

Chicago, Illinois, Us

IT Audit♦ Conducted over 50 audits; focused on ITGC, Application and SOX404♦ Reviewed and Evaluated controls environment for inefficiencies♦ Wrote detailed work papers and reports documenting audit findings♦ Communicated audit findings and recommendations to client management team. ♦ Followed through with clients in implementation of audit recommendationsBusiness Compliance Analysis ♦ Supported senior staff and management in audit planning including timelines, budget and objectives; plan and coordinate assigned audit activities. ♦ Identified business risks and develop mitigation plans. ♦ Led engineering studies and stakeholder forums in support of Midcontinent transmission expansion plan to meet reliability ($3 Billion) and renewable energy mandates ($5 Billion) for recommendation to the Board of Directors.Financial Audit Support - IT System Testing ♦ SSAE 16 specifically focused on Management, Operations, Program Development and Acquisition, Physical Security, and Disaster Recovery Information Systems General Controls, Identify business risks and develop mitigation plans♦ SOX testing and reporting ♦ SOC 2, Type II Testing, Review and Analysis

Washington, Dc, Us

• Technology Services Organization• Gained an understanding of Issues Management System database - tracked processes, program, and management issues • Software Quality Management training.

Washington, Dc, Us

♦ Balanced monthly budgets, totaling $29 million, and produced reports for Washington office.♦ Collaborated closely with technicians, project managers, analysts, and IT department to address budget reconciliation problems and appropriate utilization of programs and government funds.♦ Trained 10+ new employees to use construction computer programs including Paragon, Lynx, Project Management Data Retrieval and Integration (PMDI).♦ Researched, tested, and critiqued new software programs and equipment considered for implementation.

Charlotte, Nc, Us

♦ Monitored daily real-time operations of seven mainframe systems to ensure reliability of transmissions and to prevent loss of funds; escalated issues to next level of support followed progress until resolution.♦ Troubleshot, identified problems and provided solutions for critical transmissions.

Troy, Ny, Us

♦ Prioritized, created, and analyzed complex ad hoc Access reports extracting data from Banner database for campus wide, state, government, and news constituents.♦ Improved processes by identifying data and working with developers to formulate reports to be automated.♦ Interviewed new employees as member of interview team. ♦ Trained new employees and incoming student population on use of Banner database.♦ Wrote customized and maintained user manuals for Banner database and Appworx.♦ Provided campus staff PC and Banner database support.♦ Provided PC optimization and support for 35+ office staff by analyzing and troubleshooting user computer and Banner program issues.♦ Maintained computer program and hardware consistency by monitoring systems, installing, and updating software and hardware.♦ Created and maintained registration web pages.

♦ Collected, prioritized, and translated local and international customer needs.♦ Collaborated with development team to prioritize user requirements.♦ Researched, monitored, and compared competitive products to assess product strengths and weaknesses.♦ Provided customers with technical support, administered and maintained licensing software key lock codes, and created price and user documentation.♦ Maintained customer database, proposals, invoices and shipping of merchandise local and International♦ Created Ad-hoc reports for analysis of sales.