Heather E. Waldron Email & Phone Number

Westlake, Oh, Us

- Work with clients on improvements to Salesforce to streamline business processes and gather usable data.- Salesforce implementations.- Managed support clients including troubleshooting, meeting with clients to clarify requirements, scoping work, and delivering LOEs.- Migrated and consolidated automations from Workflows and Process Builders to Flows.- Configure the Salesforce platform including roles and profiles, custom objects and fields, record types, page layouts, record pages, dynamic forms, paths, email templates, set up e-mail to case, communities.- Developed dashboards, reports, and reporting snapshots.- Work with offshore developers for development of apex, visualforce, and LWC.

- Member of the Talent Stacker Professional Development Program- Collaborated with other Salesforce Administrators to gather and clarify customer requirements- Detailed high level solutions to present to the client and created user training documentation- Built out the customer org, including setting up profiles and users, creating custom objects and fields and formula fields, importing data, setting up organization wide defaults and sharing settings, implementing validation rules and flows, created reports, dashboards, and lightning app pages- Part of a team of individuals learning, understanding, and exploring best practices around Salesforce and the broader Salesforce ecosystem- https://bit.ly/SFHYouTube

Cleveland, Oh

Manage properties, including acquisition of new properties, determining and overseeing property improvement projects, screening tenants, writing and negotiating lease terms, resolving tenant issues, and managing finances

Miami/Fort Lauderdale Area

- Assisted clients to attain their goals when buying, selling, or leasing a property- Taught first time homebuyer classes to over 300 people- Created campaigns, landing pages, and text codes for lead generation using KVCore software- Created marketing collateral including buyer's guides, booklets, fliers, postcards, ads, and videos

Miami, Fl

Wolfson Campus

Taught algebra and developmental mathematics

Greater New York City Area

- Valuation of commercial land for development through comparable sales approach and development analysis- Identify potential properties/clients, cold calling, canvassing, relationship building- Create set-ups and offering memorandums for commercial properties for sale

Bogota,D.C., Capital District, Colombia

- Taught one on one English classes to professionals- Performed English level testing for Avianca and the United States Embassy

- Provide assistance to Managing Director and Associate Director on all projects within the Business Line as needed- Assisting Research Associates and Director in updating web content and strategic consulting, and brand development- Keeping up with office marketing materials

Cleveland, Oh

Owner and practitioner of a wellness business, helping people to live lower stress, pain free lives through use of massage and yoga. Provide workshops on yoga and touch. BWC provider.

Cleveland, Oh

- Managed a team of six in production planning and made presentations to senior management- SAP subject matter expert for MRP and Inventory management- Developed training documents for Change Management when implementing new processes- Supervised yearly inventories and the first whole plant inventory in over 15 years- Improved planning and ordering of parts thereby increasing the one day fill rate over 10% to 97% while decreasing inventory levels over 20%- Designed a more efficient process for the inventory of parts in the Service Parts Warehouse that reduced inventory time by 40% and improved accuracy

Cleveland, Oh

- Responsible for developing and/or improving various manufacturing processes.

Bsme, Mechanical Engineering, Applied Chemistry

Activities and Societies: Tau Beta Pi, Volleyball Club

Salesforce Certified Administrator

https://trailblazer.me/id/salesforceheather https://bit.ly/SFHYouTube