Heather Rogers Email & Phone Number

Denver, CO, US

Boston, MA, US

• Drove process improvements and operationalized business practices to enhance efficiency and consistency as part of the CT Delivery leadership team. Collaborated across business units (CEC, CT, Essex) to execute CT.
• Managed a team of twenty-three (23) delivery consultants in support of the Ayers acquisition while acting as KP’s primary admin for closure of CPI’s Momentum portal. Ensured accurate client notes, time reporting and.
• Led two (2) administrators to support daily operations. Created on-going career training opportunities for both.
• Researched twelve (12) industry KPIs to share the “Client Experience” story, developed a data acquisition strategy optimizing the use of existing data to increase CT Delivery Sales volume.
• Identified 90 hours of unnecessary manual entry to be eliminated through automation of data connections and streamlined Salesforce processes, enhancing organizational communication and record retention.
• Resolved issues affecting Delivery data from past acquisition downloads by identifying root causes and implementing corrective actions, ensuring data integrity for customer portals.

Boston, MA, US

• Senior Career Consultant specializing in virtual career transition services. Guiding professionals through career changes, providing expert coaching in resume development, networking strategies, interviewing.
• 9.5 Average Client Satisfaction Rating
• 100% Client program completion

• A boutique consulting firm working with a wide range of individuals from entry level contributors to senior managers, offering one-on-one coaching tailored to the individual’s needs. Focused communications to advance.
• 86% experienced faster landing time (up to 12 weeks over average duration of unemployment).
• 97% found equal or better positions (up to 20% over former salary & benefit packages).
• Utilized Myers-Briggs Type Indicator Personality Testing, YouScience, and Positive Intelligence to assist candidates in career transition / development. Use of Values, Interests & Skills to identify a new.

Outplacement support services. Strategic advising and accountability partner producing higher utilization, greater satisfaction and faster landings.

Broomfield, CO, US

• Strategically led HR functions encompassing Talent Acquisition, employee relations, engagement, Total Rewards and HRIS. Designed and implemented programs to ensure compliance and economies of scale to suit company.
• Led HR team through new contract start-up in Paducah, KY, interviewing and onboarding 800 new employees from population of 1200 in 2 months. Led HR communication efforts with new local staff to facilitate understanding.
• Resolved employee relations cases, saving $6M in 4 years.
• Implemented ADP HRIS including system planning & workflow design, vendor connections, data analysis & configuration, conversion, testing and monitored post implementation production.
• Introduced HR Analytics and Reporting to provide insights and recommendations to executive leadership.
• Led the initiation, planning, and management of the redesign of the Talent Acquisition infrastructure.

Falls Church, VA, US

• Optimized HR management strategies and operations through leadership and generalist support in core functions, including recruitment, compensation analysis, performance management, and benefits administration across a.
• Internal change management consultant during TRW to Northrop Grumman M&A transition period.
• Doubled the size of the business unit with growth of 400 new employees over 2 years by participating in re-engineered hiring processes which utilized non-traditional sources and college recruiting to broaden talent.
• Successfully investigated and closed 80+ discipline cases and/or complaints over 4 years minimizing costs.
• Six Sigma project: To improve tuition reimbursement process, reducing enterprise spend by over $100,000 annually.

Falls Church, Virginia, US

• Provided generalist services to enhance the recruitment, retention and maximum utilization of human capital. Designed and administered proactive programs, procedures and plans related to employee relations activities.
• Instrumental in achieving the successful result of an OFCCP/EEOC audit without findings.
• Counseled senior management on workforce reductions and reduced risk from adverse impact.
• ‘Days to Fill’ average for staffing consistently 49 days; 20 days below division average.
• Contributed to $160,000 savings in advertising dollars during 2002.

Master Of Business Administration - Mba

Bachelor Of Arts - Ba