Corporate gifting, customer and employee appreciation gifts or personal shopping made special and easy. Located in the metro Louisville area, we curate items that are customized for our clients' needs. We can handle accounts big and small, and assist with projects for personal needs or professional needs.

With over 20 years of work experience in project management, human resources, operations and administration, I'm a critical thinker that connects the dots between the big picture (what leaders want) and the details (how it gets done). I gravitate to roles that involve problem-solving for underperforming areas, departments that aren't communicating and situations where the problems aren't known but things just aren't working. You'll see from my work experience that I've had a variety of… Show more With over 20 years of work experience in project management, human resources, operations and administration, I'm a critical thinker that connects the dots between the big picture (what leaders want) and the details (how it gets done). I gravitate to roles that involve problem-solving for underperforming areas, departments that aren't communicating and situations where the problems aren't known but things just aren't working. You'll see from my work experience that I've had a variety of successes. Borrowing baseball terminology, one CEO called me a "utility player." I can go to any area and get results, even if I haven't had prior experience there. While my projects are different in nature, the goals are usually the same: to help organizations serve internal and external customers as efficiently and cost-effectively as possible.Recent projects include: Facilitation and problem solving for underperforming business units of a national healthcare company.Development of a training program and toolbox for HR facilitators.Operational process review and recommendation for a medium-sized business.Project Management for Salesforce CRM Implementation.Process Mapping for new line of business.Documentation and communication of policies and procedures.Liaison between client and marketing firm to develop new messaging and materials.Troubleshoot a department that "just wasn't working right."Project Management of the transition to a new IT outsourced provider.Strategic planning guidance for a preschool Board of Directors planning a merger.Evaluating and revamping operational documents for a medical practice.Creating and managing and large retail consignment event.Facilitating work team sessions for a company creating an employee involvement initiative.Executive Personal CoachingOrganization and Planning Show less

Operations and Organizational Process Review

Manage various projects to completion.

Research, Advocacy and Special Projects.

Provided HR and Operations consulting to organizations of all sizes and industries. Projects included working along the entire employee and business life cycle- recruiting and staffing, training and development, policy and procedure development, culture improvement, executive and management team coaching, strategic planning facilitation... just to name a few.

Research and source passive candidates matching a specific strategic profile for top key management positions for a new restaurant concept.

Engaged in a long-term consulting project with a focus on the Information Technology department. Worked with outsourced technology support vendors on all technical issues for the organization, and oversaw a transition to a new vendor. Also worked on the performance management system and overall organizational processes for this client with 25 employees.

Managed the Ignite Louisville leadership program for young professionals, the Spirit Louisville high school leadership program, the Focus Louisville community leadership program, and co-created Louisville 101, an orientation program for new Louisville residents and business leaders. Responsibilities included program design, budgeting, facilitation, logistics planning and execution. Also provided operational oversight for all the organization's programs, ensuring all programs complied with… Show more Managed the Ignite Louisville leadership program for young professionals, the Spirit Louisville high school leadership program, the Focus Louisville community leadership program, and co-created Louisville 101, an orientation program for new Louisville residents and business leaders. Responsibilities included program design, budgeting, facilitation, logistics planning and execution. Also provided operational oversight for all the organization's programs, ensuring all programs complied with standards. Initiated policies and procedures documentation project, which was the first in the organization's history. Show less

Served in a variety of roles at this non-profit that provided workforce development services to businesses and individuals through state and federally funded programs. Initially, worked in the Business Services area to consult with business on human resources needs. Worked with community organizations such as Greater Louisville Inc., KentuckianaWorks, and the BrainGain Alliance, an initiative to attract and retain workers in Louisville. Eventually moved to strategic role to oversee HR… Show more Served in a variety of roles at this non-profit that provided workforce development services to businesses and individuals through state and federally funded programs. Initially, worked in the Business Services area to consult with business on human resources needs. Worked with community organizations such as Greater Louisville Inc., KentuckianaWorks, and the BrainGain Alliance, an initiative to attract and retain workers in Louisville. Eventually moved to strategic role to oversee HR, Marketing, I/T and Facilities Management. Managed special projects related to business development and created the strategic plan and department budgets. Worked with Board of Directors on operational results for the organization. Show less

Joined Atria as an HRIS Analyst and worked on a conversion to a new payroll/HRIS system. Promoted to Benefits Manager and created a new department for employee benefits servicing and was eventually responsible for the entire benefits function, administering plans and programs for 8,000 employees. Promoted to HR Manager to direct special projects such as employee handbook revision, creation of first online HR site for the organization and communication of HR policies and procedures nationally.… Show more Joined Atria as an HRIS Analyst and worked on a conversion to a new payroll/HRIS system. Promoted to Benefits Manager and created a new department for employee benefits servicing and was eventually responsible for the entire benefits function, administering plans and programs for 8,000 employees. Promoted to HR Manager to direct special projects such as employee handbook revision, creation of first online HR site for the organization and communication of HR policies and procedures nationally. Improved operational performance by increasing efficiency and internal and external customer relations. Show less

Joined Vencor as a recruiting assistant to source and identify candidates for corporate job opportunities. Promoted to employee relations coordinator and worked side-by-side with employment attorneys on labor law issues. Oversaw FMLA and other leave-related employment policies for the organization nationwide. Promoted to benefits supervisor and selected to create a benefits operations function and call center after an acquisition moved the company from 7,000 to 70,000 employees… Show more Joined Vencor as a recruiting assistant to source and identify candidates for corporate job opportunities. Promoted to employee relations coordinator and worked side-by-side with employment attorneys on labor law issues. Oversaw FMLA and other leave-related employment policies for the organization nationwide. Promoted to benefits supervisor and selected to create a benefits operations function and call center after an acquisition moved the company from 7,000 to 70,000 employees practically overnight. Managed benefits enrollment, problem resolution and customer service. Once this area had settled, transitioned to HRIS Analyst role. When Vencor spun off the assisted living division (Atria), transitioned with them to the newly separated company. Show less

Served in an administrative function for several executives in a customer operations area, while completing MBA program. Assisted in call center management, employee training and development and project management.