Heather Thomas Email & Phone Number

As a customer-focused Sales Executive, I excel at building and nurturing long-term client relationships. My deep understanding of customer success management enables me to identify and deliver solutions that exceed client expectations. By combining exceptional sales acumen with a dedication to customer satisfaction and the management of my sales team, I.

Austin, Texas, United States

• SIGNIFICANT INCREASE IN NEW BUSINESS DEVELOPMENT AND STRENGTHENED CUSTOMER EXPERIENCEProven track record of driving business growth for increased market share through the development andimplementation of strategic.
• Increased overall company sales by 27%.
• Cross-department collaboration for tailored discovery calls and sales presentations for new clients with a vastly improved 65% close rate.
• Completed Needs Analysis and QBR's with each account in conjunction with Customer Success for improved customer deliverables.
• Analyzed market trends and consumer behavior to identify new business opportunities and improved forecasting.

Houston, Texas Area

• DEVELOP HIGH LEVEL SALES THROUGH UNDERSTANDING EACH CUSTOMER'S UNIQUE NEEDSOwnership of annual revenue growth within a defined territory of large, strategic SaaS accounts. Responsible for the full sales cycle including.
• Achieved 148% of my quota.
• Secured district-level partnerships with three of the top twenty largest districts in the country: Clark County School District (Las Vegas), Houston ISD, and Dallas ISD.
• Collaborated with Customer Success team for optimal customer experience through every phase of the sales cycle.
• Completed, with leadership and the Operations team, a complex 70+ page RFP to successfully win a company record-breaking sale.

Houston, Texas Area

• FOCUS ON INTERNAL COLLABORATION TO BUILD SUCCESS IN BRAND NEW TERRITORYDevelop a completely new territory and create significant SaaS sales, coordinating efforts with field marketing, operations, customer research.
• Grew my brand-new territory into over $1.4 million in sales with $5 million pipeline.
• Collaborated with Marketing, Customer Success, and entire Texas sales team to successfully participate in all ESC Regional Showcases across the state of Texas to promote Lexia products for the 2019 ELA Proclamation.

Houston, Texas Area

• DEVELOP NEW TERRITORY AND MANAGE TEAM’S SALES ACTIVITIES Manage a sales team of 6 representatives, including leading them in building an improved opportunity pipeline, how to be efficient for maximum active selling.
• Achieved 234% of my annual quota.

Houston, Texas

• DEVELOP KEY NATIONAL ACCOUNTS, PROVIDING LEADERSHIP AND COORDINATING COMPANY EFFORTS Coordinated with Supply Chain Management nationwide in efforts to exceed new business objectives within the account. Built strong.
• Grew my two accounts from $9 million to $90 million in sales, winning company award for growth in sales two years in a row.
• Founder and organizer of MRC's MS150 charity bicycling team with 30 cyclists, including people all the way from warehouse workers up to members of the C-Suite.

Houston, Texas Area

• ADMINISTER HIGH VOLUME QUOTES AND SALES ORDERS, DEVELOPING STRONG CUSTOMER RELATIONS Managed key accounts selling pipes, valves, and fittings to the oil and gas industry, specializing in mid-stream. Developed strong.
• Managed $60 million project for material involved in a 700-mile pipeline. All material supplied had to be within the customer’s AML and engineering specifications and meet strict delivery requirements. Constant.

Kingwood, Texas

• SCIENCE & HISTORY INSTRUCTION IN THE FIELD OF EDUCATIONEducated over 1,700 learners, commended for exemplary performance within a complex and challenging curriculum and for motivating students. Developed an environment.
• Organizational Representative, Committee Chairperson, Team Leader – Invited to participate in the state revision of Texas Essential Knowledge and Skills Curriculum for history. As a Team leader, prepared and lead.
• Success History – In 19 years of teaching, I received an exemplary rating on the state mandated TAKS test 100% of the time. I have had 5 years where I had 100% passing rate. In 2011, 67% of my students earned a.

Kingwood, Texas

• PROMOTE SCIENTIFIC INNOVATIONS FOR THE DYSLEXIC POPULATIONEstablished organization, successfully promoting scientific innovations to increase community awareness for the dyslexic population as well as legal rights of.
• Secured Strategic Partnership with Nationally Recognized Organization – Identified, cultivated and established strategic partnership with the Neuhaus Education Center, which specializes in cutting edge dyslexia.
• Developed Relationships – Developed relationships with senior decision makers of major organizations, successfully recruiting speakers such as: M.Ed. Special Education Advocate and Consultant, Director of Teacher.
• Managed All Promotional Activities – Responsible for all aspects of the organization including professional and layperson networking, development of monthly topics to promote scientific innovations, advertising.