- Guiding and supervising reception staff to consistently deliver exceptional service, creating a warm and welcoming environment for our guests.- Implementing comprehensive training programs for new recruits and existing team members, instilling the latest industry practices and procedures to boost their skills and confidence.- Managing and executing all aspects of hotel reception, from efficient check-ins to resolving guest inquiries, handling reservations, and promptly addressing any issues.

• Taught Mathematics to learners aged 12-13, using engaging instructional techniques and tailored approaches to meet diverse learning needs.• Developed and implemented comprehensive lesson plans, incorporating hands-on activities and interactive resources to enhance learner engagement and comprehension despite minimal resources and low motivation levels of learners. • Employed effective classroom management strategies, fostering a positive and inclusive learning environment that promoted learner participation and academic achievement.• Designed summative, formative and baseline assessments for Mathematics to assess learners formal knowledge of course content. • Analyzed assessment results for the purpose of planning intervention based activities to address gaps in knowledge.• Collaborated with colleagues and school administration to develop and implement school-wide initiatives, such as extracurricular programs and community engagement projects.• Assumed general administrative responsibilities, including maintaining learner records and reports, coordinating parent-teacher meetings, and assisting in curriculum development and assessment.• Cultivated strong relationships with learners, parents, and stakeholders, establishing open lines of communication to support academic and social-emotional development.

• Elected as the English First Additional Language Subject Head which had me responsible for coordinating curriculum development, supporting fellow teachers, and driving improvement initiatives.• As Subject Head I was also responsible for quality assuring assessments designed by other teachers. This included making sure assessment materials aligned to the CAPS curriculum as well as employed the questioning techniques of Bloom’s Taxonomy. • Designed assessments for English Home Language and First Additional Language ensuring assessments all employed the questioning techniques of Bloom’s Taxonomy. • Effective lesson planning and designing of learning materials and experiences to ensure learner engagement, despite low motivation levels and minimal resources aimed at developing higher-level thinking in the learners. • Ensured individual learners needs were met through differentiation of learner activities by challenging high ability learners with more difficult tasks and guiding lower ability learners through the content. • Created and edited video content (teaching mathematics) during the pandemic. • Employed the use of Google Classroom during the pandemic and used it as a platform to communicate lessons to learners.• Successfully taught English and Mathematics.• Administrative responsibilities, including maintaining learner records and reports, coordinating parent-teacher meetings, and assisting in curriculum development and assessment.• Cultivated strong relationships with learners, parents, and stakeholders, establishing open lines of communication to support academic and social-emotional development