Heather A. Hellmuth Email & Phone Number

Peachtree City, GA, US

Peachtree City, GA, US

Benton Harbor, Michigan, US

• Directly lead six (6) Product Managers and Senior Managers responsible for $3.5B branded refrigeration portfolio
• Articulate and internally sell 5-year product strategy to deliver corporate top line growth objectives
• Oversee $130M+ annually in growth & innovation capital spend, including four Board-level projects
• Guide advanced development and innovation to ensure it addresses consumer pain point and has clear path to market; examples include Whirlpool Prep and Store bins and JennAir SlimTech™ Insulation Technology, Best of.
• Go-to storytelling coach with unique ability to simplify technical data for an audience of business leaders to reflect progress and help needed
• Prepared content and presented to CEO & President of North America to equip for pitch to ask Board of Directors for $161M capital investment for Refrigeration

Benton Harbor, Michigan, US

• Delivered 5-year laundry product strategy through compelling storytelling; pitching to North America marketing leadership, global engineering, global design, and global electronics leadership.
• Led global, cross-functional advanced development teams building momentum for consumer-obsessed innovation and translating the voice of the consumer into engineering requirements in the laundry category across.
• Completed advanced development of the Maytag Pet Pro washer and dryer: translated consumer requirements to engineering specs, confirmed branded portfolio strategy, technical feasibility, and got-to-market strategy for.

Benton Harbor, Michigan, US

• Led staff across 4 US manufacturing facilities with the goal of ensuring component and material availability.
• Drove capacity strategy, which includes 7 long-term projects to (a)ensure accurate capacity and lead time data from suppliers, and (b) standardize where it’s stored, who has access, and how it’s used.
• Executed and supported root cause investigation and corrective action implementation for non-performing suppliers.
• Served as liaison between manufacturing facilities and corporate functions, such as marketing, sales, and product development.
• Quickly re-scoped roles and refocused the team to ensure material availability as the COVID-19 pandemic swept across the world affecting all of our global suppliers.

Benton Harbor, Michigan, US

• Translated business objectives into research, analyzed and synthesized findings, uncovered and socialized insights for entire brand portfolio (Whirlpool, KitchenAid, Maytag, JennAir, Yummly) across categories
• Sourced vendor and set up brand health tracking for newly repositioned luxury brand, JennAir.
• Integrated insights group within brand team processes both formally and informally by demonstrating critical thinking, business acumen, and team mindset.
• Created, introduced, and embedded creative testing protocol affecting flighting of Whirlpool’s Congrats, Parents campaign, KitchenAid’s Marks campaign and Whirlpool’s Load & Go campaign.
• Researched and helped launch new category: Low Profile Microwave
• Presented shopper segmentation at 2019 National Sales Conference in Milwaukee to over 800 attendees.

Chicago, Illinois, US

Concentrations in Statistics & Econometrics, Entrepreneurship, and Marketing ManagementActive with Marketing Group, Booth Gives Back, Volleyball Club, and Chicago Women in Business

Benton Harbor, Michigan, US

• Assessed current trade customers with respect to key performance indicators
• Conceptualized and created tool for sales managers to track trade customers’ KPIs for strategic growth initiatives
• Analyzed and proposed adjustments to current distribution strategy across North American Region
• Articulated go-to-market strategy and positioning for new Maytag line in light of recent acquisition of ADC brand

Elgin, IL, US

• As a member of the Sprint Team, I was responsible for upgrading and maintaining wireless communication sites, including contract negotiation, zoning and permitting approvals, soft audits, and customer relationship.
• Designated to assist in training new hiring class within first 2 months.
• Completed 67 lease reviews and corrected over 138 lease reviews.
• Nominated by peers for the Make It Better value award reflecting an employee's desire to be world class is all that they do.

Chicago, IL, US

• Coordinated cross-functional teams to create new and revise existing protocols to suit the unique Satellite business model.such as to achieve goals of adjusted Satellite business model
• Aligned goals of call center and teaching team to achieve at least 21% new customers each season. Personal best: 38.8% new.
• Enrolled over 200 customers, driving 121.4% year over year revenue growth during second season.
• Increased customer length of stay with superb customer service. Personal best: 97.5% retention.
• Presented seminar at Chicago Area Families for Foreign Adoption biannual conference.

Chicago, IL, US

• Accountable for sales, operations, customer satisfaction, contract negotiation and management of a teaching team comprised of 17 foreign nationals from 12 countries.
• Designed and hosted sales and business development training for Satellite team to disseminate revue goals for 7 of 15 Chicagoland locations.
• Increased revenue (13.3%) and sales closing rate (28.8%), surpassing regional average.
• Conducted feasibility analysis on 8 locations, closing 1 and saving $25,000 in operating expenses.

Confirmed daily appointments with providers and patients, performed over-the-phone interpreting services to aid individuals in scheduling medical appointments and communicating with childcare providers and school teachers, aided in training role-plays with new hires, fielded customer and provider phone calls

Chicago, IL, US

• A for-profit company offering premium foreign language classes to children 1-12 years across multiple locations.
• Acting director of off-site summer camp, serving as main point of contact for all customers
• Completed daily sales calls, setting new employee record of 60 calls per day
• Led operations in director's absence which included customer service, and teacher support

Master Of Business Administration (Mba), Marketing Management, Statistics & Econometrics, Entrepreneurship, General Management

Bachelor Of Arts, Spanish And International Studies

Education record