Heather Hickman Email & Phone Number

St. Louis, Mo, Us

Chesterfield Missouri, Bloomington Minnesota And Columbus Ohio

I am an experienced Regional Human Resources Generalist managing all aspects of Burns & McDonnell's regional and branch office human resources needs. Supporting the St. Louis, Minneapolis and Ohio offices. My career experiences have been very broad in dealing with all types of human resources including:Complaint Investigations EEOC Charges and ResponsesCompliance and Legal Requirements that pertain to HR Organizational DevelopmentEmployee Engagement and RetentionEmployee RelationsDiversityCompensation StrategiesCareer and Succession Planning Recruitment for non-exempt and exempt:Industry experience includes, IT, Healthcare, Retail, Production, Manufacturing (packaging, printing, bottling) Engineering and Construction.Burns & McDonnell is making the world a more amazing place, one relationship at a time. We’re a company of more than 5,000 engineers, architects, construction professionals, scientists and consultants. We strive to create amazing success for our clients and amazing careers for our employee-owners. We take on some of the world’s toughest challenges with the industry’s best thinking. Our job is to mold that thinking into remarkable solutions that our clients never dreamed were possible. Our headquarters is in Kansas City, Missouri, but our offices and projects span the globe.We are proud to rank among FORTUNE magazine’s 100 Best Companies to Work For. Our culture of 100 percent employee ownership plays a major role in supporting that outcome. Each individual shares in the ownership of the firm, so we bring the commitment of an owner to our projects. Clients appreciate that and have rewarded us with a 90 percent repeat business rate and decades-long partnerships.If you are interested in contributing to the continued success at Burns & McDonnell as an employee-owner, please check out our jobs at www.burnsmcd.com/careers or send me an email at Hnhickman@burnsmcd.com.

Earth City, Missouri

Using a consultative approach and communicate from a deep knowledge base to bring fresh perspective, new insights and a sense of partnership to build relationships with the Legacy Management team. A strong team player, I serve as a key advisor to members of the management team, consulting with them to provide customized and practical HR solutions to challenges across a range of HR functions focused on talent management (staffing), organization design and effectiveness, and engagement and culture. I fully comply with all regulatory/cGMP guidelines and Legacy Pharmaceutical Packaging standards and policies.• Coaching managers to enhance leadership abilities, relationships among teams/individuals, interpersonal communications and performance management.• Ensure consistent application of HR policies, processes and systems• Develop and maintain productive relationships with management team• Surface employee capability gaps and utilize in-depth analytical skills to review workforce data and plans in order to create action plans in conjunction with leadership team, recommending appropriate development activities/training.• Serve as a partner to the leadership team to understand department hiring needs and build effective sourcing, assessment and closing approaches with internal and external candidates, as well as active and passive candidates.• Own the candidate experience from initial interview through offer, background check process, assessment process and onboarding.

Earth City

Emdeon provides revenue and payment cycle solutions that connect payers, providers and patients to integrate and automate key business and administrative functions throughout the patient encounter. Through the use of our comprehensive suite of products and services, our customers are able to: * improve efficiency * reduce costs * increase cash flow and more efficiently manage the complex revenue and payment cycle process.Specific Job Duties:Staffing and Recruiting, Employee Relations, Benefit Administrain and working with HR manager to partner with senior management to influence business decisions, develop diversity initiatives, foster a high performance culture and monitors the pulse of business needs to better align HR practices.

O'Fallon, Arnold, Ballwin And Jennings Stores

Responsible for driving Training, Development, Staffing, Brand, High Team Morale, Payroll, operational numbers for a 20 million dollar Target Store that consist of 120 team members.Staffing: Lead all staffing processes, proactively plans for hiring needs. Utilize staffing and scheduling best practices and systems. Ensure all 120 team members receive proper orientation and understanding of their core roles. Retention: analyze turnover and take appropriate action, Respond to all team member concerns, provide an environment that allows open communication. Train Executive peers on how to handle member concerns and how to create a fast, fun and friendly work environment. Development: Leads a training culture and makes sure company tools, programs and rollouts are effectively implemented. Work closely with Store manager to provide her and peers with direct and honest feedback . Ensure that all leaders are acting as supervisors, this includes 12 hourly managers and 5 executives. Brand: Ensures adherence to legal standards with compliance, minor and wage Payment. Investigating any ethical hotline calls along with handling EEOC claims, unemployment claims and hearings. Responding with urgency to any team member concerns, making difficult decisions surrounding people and policies. Always maintaining a high level of conduct and ethics in all team and guests interactions. Approve all discipline for poor performers or conduct issues based on company policy. Great Profitability: Making appropriate decisions to make payroll and achiece expense control. Supporting profitability goals through wage management control. Driving a shortage culture by taking appropriate partners. Driving a safety culture.

Responsible for all operational, merchandising and customer service issues within a million dollar ladies apparel department. Worked closely with General Manager to assure merchandise guidelines, merchandise flow, and key item impact were implemented correctly to generate sales. Supervised daily tasks and performance of 13 sales associates. Monitored performance and provided feedback by coaching and counseling. Set up all promotional events. Managed credit solicitation. Analyzed competition by monitoring price points, product availability, customer service and visual presentations. Ensured that all customer problems were addressed promptly and professionally.

Bachelor Of Science, Merchandising

Activities and Societies: member of the Alpha Omicron Pi sorority

Education record