• First point of contact for clients and oversees all aspects of processing new business for investment accounts and risk management• Manages service requests for existing accounts, fields client questions, coordinates follow ups and is responsible for form submissions• Oversees collaboration with clients to collect financial data, prepare client reports and furnishes forecasting and financial model projections via eMoney

• College Territory of Pennsylvania, New York, Ohio & West Virginia• Deliver on divisional business plan within territory by translatingbusiness plan into account specific tactics within budgets• Acquisition of new accounts and deepening distribution within existing accounts while analyzing costs verses profit potential• Exhibit strong organizational and consultative sales skills to buildprofessional relationships while demonstrating keen business acumen

• Managed a department of 5 people and was responsible for the $35M daily trading activity and accuracy of the department• Prepared daily, monthly, quarterly and yearly reporting requirements of the clients, company, auditors and the SEC• Answered client questions and attended client meetings and alsoinstalled, maintained and upgraded trading programs and software

• Performed daily accounting activities to maintain client’s portfolios with cash, trading, corporate actions and performance activity• Prepared daily, monthly, quarterly and yearend reports for clients, portfolio managers, custodian banks and auditors on a timely basis• Completed special reports and projects requested by portfolio managers and clients with little advanced notice

• Prepared quarterly pension plan reports for clients on a timely basis• Remained in close contact with clients to keep portfolios current• Read, analyzed and interpreted complex financial documents

• Worked closely with customers to update and maintain their accounts• Cross-sold appropriate bank products to customers• Corrected errors and resolved problems to accounts