Heather Jordan Email & Phone Number

Clark, New Jersey, United States

Marlboro, New Jersey, United States

Parsippany, New Jersey, United States

Oversaw inventory management, with a net value of +$1 Million. Supported Commercial Fulfillment commitments including item management, order requests and rush overrides and miscellaneous daily email requests from users.• Saved $145,000 in annual print spend by analysis and forecasting activities• Coordinated implementation of 2020 disclosures. Learned new print vendor fulfillment system and created new disclosure items. Reduced disclosure print costs by over $75,000 and met ordering availability deadline of October 1st.• Streamlined process of PDF warehouse upload of most current Provider Directory. Reduced turnaround time from 2-3 weeks to 2-3 days, making the most current Provider Directories available to members sooner, increasing customer satisfaction.• Coordinated transfer of over 2 million pieces of marketing material and provider directories to new print vendor. Successfully reduced shipping costs and storage costs at new vendor by analyzing each item and obsoleting outdated materials before the transfer.• Successfully proofed and approved over 300 Medicare Plan guides for 2021 Medicare Open Enrollment• Close monitoring of usage history and viability of materials reduced print volume from 5.8 million in 2018 to 2.5 million in 2019.• Cultivated strong relationships and collaborated with business, design, procurement and print/fulfillment vendors• Worked closely with finance team, tracking invoicing in order to minimize spend and develop accrual for Year-End

Parsippany, New Jersey, United States

Owned and managed provider directory inventory, reducing print spend by +$1Million over a 5-year period. Also, successfully managed production process of over 300 provider directories for the SE Region of USA, from data extraction to print. Worked closely with the business owners in each SE region.

Executive Assistant to Sr. VP of Sales & Business Development, Small Group• Coordinated meetings: booking conference room, making sure necessary IT supplies is available, and coordinating catering• Scheduled travel – domestic• Answered phone calls in a polite and professional manner• Responded to and composed emails on behalf of the Sr. VP of Sales• Filed expense reports• Managed confidential and time sensitive material• Completed ad hoc projects and assignments using Excel, PowerPoint, Adobe• Managed and ordered office supplies• Aided in organization of Annual Sales Conference – including travel, working with Hotel/Conference regarding accommodation, conference rooms and business center needs. Compilation and creation of sales materials for use at conference.

New York, New York, United States

Provided administrative support to Director of Corporate Benefits, Sr. VP of Human Resources, Sr. VP of Sales – Small Group, and Chief Medical Officer • Coordinated meetings: booking conference room, making sure necessary IT supplies is available, and coordinated catering• Scheduled travel – domestic• Answered phone calls in a polite and professional manner• Responded to and composed emails• Filed expense reports• Prepared presentations as needed - PowerPoint• Managed confidential and time sensitive material• Completed ad hoc projects and assignments using Excel, PowerPoint, Adobe

Secretarial Linguistics - French

Veterinary/Animal Health Technology/Technician And Veterinary Assistant

Education record