Heather Cleland Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Greater Seattle Area

Greater Seattle Area

•Full life-cycle recruitment of technical, editorial, and leadership roles.•Planned and executed all company events, meetings, business travel, and relocation services. •Developed candidate hiring processes and screening systems to identify and work with the best talent.•Collaborating with leadership team on hiring strategies, resource management, and change management.

Greater Seattle Area

•Focused on hiring world-class content creators with backgrounds in writing, editing, research, and reporting.•Built remote editorial teams for Reviews.com, The Simple Dollar, and Freshome.com.

Waterford, Wi

• Assisted in hiring processes including recruiting, interviewing, and testing.• Managed employee mobility programs for Fortune 100 clients.• Created and delivered professional presentations to clients at C-level.• Provided expert advice and counsel to customer base relative to program administration, financial impact, and industry standards.

• Managed employee mobility programs for clients.• Created and delivered training for 1,000+ new participants and Limited Administrators on the program. • Collaborated effectively, specifically with implementation and front end sales efforts to define the scope of services for on-boarding new clients.• Utilized a case-management approach to planning work and defining processes for each customer.• Know the customer’s culture and business. Using shared processes and systems, establish partnerships by working effectively with customers.

Menomonee Falls, Wi

• Recruit, supervise, train and evaluate department staff.• Formulate, implement, review and evaluate policies, procedures and standards to ensure departmental compliance with all applicable federal, state and institutional rules and regulations.• Administer and conduct ongoing statistical reviews and reconciliation of all financial aidprograms including Student Employment, Federal Pell Grant, Federal SEOG, InstitutionalScholarships, Federal Direct Loans and any other source of funds for student assistance.• Assist in preparation of department operating budgets, statistical reports and evaluations,and complex funding applications.• Assist the Information Technology Department with the implementation, modificationand/or refinement of a computerized data processing system.• Participate in program and statistical reviews/audits; provide for the implementation ofresulting recommendations.• Troubleshoot problems as they arise and recommend and carry out appropriateresolutions.• Participate in the ongoing development and maintenance of the departmental policy,procedure and processing manuals.

• Perform needs analyses on student applications and construct financial aid packages; authorize program disbursements.• Maintain expertise in all areas of financial aid so that the department can plan and react positively to constantly changing Federal, State and institutional postures concerningstudent assistance.• Interface with admissions advisors to provide timely and accurate flow of financial aid information to potential applicants.

Bachelor'S Degree, International Economics And Development

Activities and Societies: Big Brothers Big Sisters, HyPerformance Dance Company, etc.

French Studies

Cultures And Communities Certificate, Development Economics And International Development

High School Diploma