Heather Hill Email & Phone Number

Indianapolis, Indiana Area - Fashion Mall

•Teach and coach salespeople and department managers throughout the store relationship-based selling skills•Coach and develop personal stylists and store team to build appointment-based business and achieve productivity goals•Develop a plan and identify needed resources to ensure successful execution of each event and promotion•Collaborate with store manager and department managers to identify opportunities to grow the business•Facilitate connection and growth of relationship… Show more •Teach and coach salespeople and department managers throughout the store relationship-based selling skills•Coach and develop personal stylists and store team to build appointment-based business and achieve productivity goals•Develop a plan and identify needed resources to ensure successful execution of each event and promotion•Collaborate with store manager and department managers to identify opportunities to grow the business•Facilitate connection and growth of relationship with store’s top customers•Prepare and execute a relationship-based selling strategy to increase volume and profitability•Attract, recruit, hire and develop the best talent•Ensure that the customer receives the finest in service, fit, quality, value and selection Show less

Indianapolis - Fashion Mall

• Coach and develop stylists to build appointment-based business and achieve productivity goals• Ensure that stylists have a high level of product knowledge and set an example of sharing fashion knowledge with customers• Partner with store manager to promote selling skills through rallies and targeted training clinics• Identify potential stylists and develop the selling skills of salespeople throughout the store• Identify and provide learning and growth opportunities to develop… Show more • Coach and develop stylists to build appointment-based business and achieve productivity goals• Ensure that stylists have a high level of product knowledge and set an example of sharing fashion knowledge with customers• Partner with store manager to promote selling skills through rallies and targeted training clinics• Identify potential stylists and develop the selling skills of salespeople throughout the store• Identify and provide learning and growth opportunities to develop teams with a diverse set of skills and experience• Create an environment that is passionate about customer Service and sets an example of professionalism, ownership and initiative • Demonstrate leadership in the store as a teacher of relationship-based selling skills Show less

Indianapolis - Fashion Mall

• View the business through the eyes of the customer to provide the best customer experience.• Facilitate connection and growth of relationship with store’s customers. • Partner with leaders in the store to promote and ensure implementation of relationship-based selling. • Grow and coach the appointment-based business throughout the store. • Create an environment that is passionate about customer service and sets an example of professionalism, ownership and initiative. •… Show more • View the business through the eyes of the customer to provide the best customer experience.• Facilitate connection and growth of relationship with store’s customers. • Partner with leaders in the store to promote and ensure implementation of relationship-based selling. • Grow and coach the appointment-based business throughout the store. • Create an environment that is passionate about customer service and sets an example of professionalism, ownership and initiative. • Strengthen ties to community through social media and customer relations. Show less

Indianapolis, Indiana Area - Fashion Mall

Indianapolis - Fashion Mall

• Managed three departments; Via C, Collectors, and St. John• Educated team on luxury sales, appointment driving, upscale clientele building, and designer fashion

Chicago - Michigan Avenue

Chicago - Michigan Avenue

Chicago - Michigan Avenue

Indianapolis - Circle Center

Bachelor Of Arts (B.A.), Communication, General

Bachelor Of Arts (B.A.), French Language And Literature

Customer Service