Heather Turner Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

Provided on-site consulting services for AIM Consulting Client, Seattle Genetics, for IT Vendor Management.Identified and Documented Key Processes: - PO research in Oracle ERP - PO/invoice reconciliation - Entering quotes for PO requests - Vendor research - Contracting process flows - Maintenance renewal process -Engagement -Intake for contract requests -Reconciliation -Finalization and socialization… Show more Provided on-site consulting services for AIM Consulting Client, Seattle Genetics, for IT Vendor Management.Identified and Documented Key Processes: - PO research in Oracle ERP - PO/invoice reconciliation - Entering quotes for PO requests - Vendor research - Contracting process flows - Maintenance renewal process -Engagement -Intake for contract requests -Reconciliation -Finalization and socialization requirementsResearch - Spend data - Maintenance identification - Stakeholder assignment to spend - Maintenance runway - Tech spend outside of ITPartner Engagement: - Development of required notice timeline for purchasing - Legal review process for TVM - Identification capabilities for contracting status (e.g. in review, signature routing, etc.) Show less

Kirkland, Washington, United States

Nortal (formerly Dev9) is a multinational strategic change and technology consultancy. We deliver highly specialized technology solutions including architecture, custom software, and cloud modernization to global brands and industry innovators across verticals including media and entertainment, retail, travel and hospitality, energy, health care, and telecommunications. Manage Key Enterprise Client Relations - Responsible for facilitating regularly scheduled status updates with… Show more Nortal (formerly Dev9) is a multinational strategic change and technology consultancy. We deliver highly specialized technology solutions including architecture, custom software, and cloud modernization to global brands and industry innovators across verticals including media and entertainment, retail, travel and hospitality, energy, health care, and telecommunications. Manage Key Enterprise Client Relations - Responsible for facilitating regularly scheduled status updates with the Client stakeholders and Nortal Directors to ensure Client satisfaction, assess project health and trajectory, and clarify Nortal alignment with Client needs - Owned all account communication and managed Client expectations - Improved engagement strategy based on interactions with department heads and project teams to execute on plans while adhering to Notal values and approach strategy - Identified net-new opportunities for Nortal to support Client initiatives - Responsible for the overall execution of Quarterly Business Review presentations with key Client and Nortal stakeholders - Worked closely with Delivery team to develop presentation decks, manage content, and polish final deck - Organized and led presentation for key Client stakeholders with Nortal leadership in attendance Account Management - Track and monitor Account profitability and regularly publish up-to-date budget reports - Create and publish anticipated profitability by quarter - Review and approve all time reporting - Review and approve all invoices created from Accounting - Confirm accuracy of bill rates and discounts per MSA or SOW, hours worked, PO numbers, consultant titles - Worked to establish and implement new processes for more efficient internal communication between Delivery, Recruiting, Sales, and Operations to ensure cohesion and valuable, timely information-sharing Show less

Greater Seattle Area

I was employed as the Senior Manager of Employee Relations and Administration at AIM Consulting, located in Bellevue, Washington. I oversaw a team responsible for all back office processes, including HR, Payroll, Benefit Administration, Office Management, and Accounts Payable & Receivable. - Leadership and Corporate Experience - Human Resources and Operations Management - Corporate lead, advisor, and team manager for Human Resources policies, procedures, and services -… Show more I was employed as the Senior Manager of Employee Relations and Administration at AIM Consulting, located in Bellevue, Washington. I oversaw a team responsible for all back office processes, including HR, Payroll, Benefit Administration, Office Management, and Accounts Payable & Receivable. - Leadership and Corporate Experience - Human Resources and Operations Management - Corporate lead, advisor, and team manager for Human Resources policies, procedures, and services - Benefits program management - Client Services - Consulting Services and Administration - Staffing Services and AdministrationAIM Consulting is a rapidly growing, nationally recognized leader in technology solutions and services serving major markets in Seattle, Denver, and Minneapolis. We have the people, processes, and tools to provide companies with strategic guidance on business-critical initiatives and deliver end-to-end solutions. We meet the highest standard of excellence in technology, for better value than other consulting companies, because we are 100% focused on forging long-term relationships with deeply experienced consultants and building high-performance, service-oriented teams that produce results.We believe deeply in the power of building long-term relationships with every single one of our customers by fully understanding their business priorities, what they value & how they are unique. Show less

Greater Seattle Area

I am the Manager of Employee Relations & Administration at AIM Consulting, a technology solutions and services company 100% focused on developing long term relationships. I currently work a team coordinating all back office processes, including HR, Payroll, Benefit Administration, Office Management, and Accounts Payable & Receivable. AIM Consulting is a rapidly growing, nationally recognized leader in technology solutions and services serving major markets in Atlanta, Chicago, Dallas… Show more I am the Manager of Employee Relations & Administration at AIM Consulting, a technology solutions and services company 100% focused on developing long term relationships. I currently work a team coordinating all back office processes, including HR, Payroll, Benefit Administration, Office Management, and Accounts Payable & Receivable. AIM Consulting is a rapidly growing, nationally recognized leader in technology solutions and services serving major markets in Atlanta, Chicago, Dallas, Denver & Seattle. We have the people, processes, and tools to provide companies with strategic guidance on business-critical initiatives and deliver end-to-end solutions. We meet the highest standard of excellence in technology, for better value than other consulting companies, because we are 100% focused on forging long-term relationships with deeply experienced consultants and building high-performance, service-oriented teams that produce results.We believe deeply in the power of building long-term relationships with every single one of our customers by fully understanding their business priorities, what they value & how they are unique. Show less

Seattle, Washington, United States

Retail Sales - Consistently top sales performer - Achieved national recognition for sales accomplishments - Contributed to year over year net growth in department sales Customer Service - Customer Service All Star Award 2010 - Customer Service All Star Award 2011 - Built customer loyalty through exceptional customer service techniques and engaging in-store experience Management - Recruited, hired, trained, and managed teams of 10 + - Analyzed… Show more Retail Sales - Consistently top sales performer - Achieved national recognition for sales accomplishments - Contributed to year over year net growth in department sales Customer Service - Customer Service All Star Award 2010 - Customer Service All Star Award 2011 - Built customer loyalty through exceptional customer service techniques and engaging in-store experience Management - Recruited, hired, trained, and managed teams of 10 + - Analyzed sales data, including profit and loss statements - Plan and led the implementation of all sales events - Collaborate with buying teams to discuss product successes and challenges - Manage inventory adjustments from buying teams Show less

-Excelled in a commission sales environment-Received the "All Star Customer Service Award" in December 2010-Nominated for and completed the Future Nordstrom Leaders Program in February 2010

Business Administration And Management, General

Business Administration And Management, General