Heather Laskowich Email & Phone Number

Hanover, Pa, Us

I am currently seeking to transition employment from utilization management to benefits. With 9 years of experience coordinating FMLA leaves and ADA accommodations and 6 years of experience as a paralegal in personal injury and workers' compensation, I have developed many skills that allow me to excel in the healthcare and legal fields. My skills include, but are not limited to:• Regulatory compliance• Project management• Medical documentation• Utilization analysis• Problem identification• Policy implementation• HIPAA compliance• Fiscal responsibility • Data analysis and presentation• Program development and implementation• Microsoft Office• ADA/FMLA administration• Documentation review• Collaboration• Leadership• Deadline-driven• Communication skills• Process improvement• Lean Daily Management• Legal case management• Workers’ compensation• Partnership with stakeholders including but not limited to regulatory agencies, insurance companies, legal entities

York, Pennsylvania, United States

I independently manage +800 leaves of absence and ADA accommodations, ensuring compliance with state and federal regulations. Collaborating with employees, supervisors, and HR, I create effective solutions for disability accommodations.I prioritize adherence to safety standards and deliver exemplary service to internal and external stakeholders. Specializing in data analysis, I facilitate informed decision-making and maintain fiscal responsibility, taking charge of the following attributions:• Continually refining policies and procedures, I address inquiries promptly and rigorously to evaluate documents for precision. In the medical realm, I handle leave requests, communicate FMLA determinations, and oversee ADA accommodations, maintaining an organized database.• Designing informative flow charts, I expedite organizational updates, contributing to a 15% increase in return-to-work rates and a 30% reduction in lost work timelines for +800 employees on leave.• Vigilant against misuse, I communicate concerns to leadership and engage directly with employees on health conditions. Spearheading educational programs, I train over 900 supervisors and leaders, streamlining onboarding with comprehensive outlines and templates.• Utilizing pivot tables, I routinely update upper management on accommodations and leave usage. In essence, my role ensures operational smoothness and comprehensive communication across all organizational levels.

Pennsylvania, United States

Adept in CPR, intubation, wound care, splinting, and venipuncture, I stayed informed on diagnoses, medications, and post-treatment care. Proficient in prioritizing patients based on urgency and available resources, I ensured precise and timely electronic medical records. As an authority in emergency response, I stayed current on disaster preparedness and infectious disease control protocols. I handled medication administration, including IV therapy, with strict adherence to safety protocols and accurate dosage calculations. A reliable professional, expertly equipped to handle medical emergencies with skill and a conscientious approach, my notable contributions included:• Showcased adept communication skills in interactions with patients, families, and healthcare teams.• Collaborated effectively with multidisciplinary teams, coordinating patient care for optimal outcomes.• Actively contributed to the Policies & Procedures Committee, instigating changes in hospital protocols.• Managed multiple critical patients simultaneously with composure during high-stress situations.• Engaged in quality improvement and staff development programs to elevate patient care.• Advocated for patients' rights and preferences to highlight each individual voice.• Demonstrated sensitivity to cultural diversity, delivering culturally competent care.• Committed to continuous learning and professional development in emergency medicine and evidence-based care.

Baltimore, Maryland, United States

I played a pivotal role in supporting attorneys by contributing to various aspects of legal case management and litigation. My responsibilities included drafting legal documents, meticulously organizing case files, and conducting comprehensive legal research. I maintained detailed documentation in the client's electronic case, recording pertinent information such as medical charges and all communications with involved parties.In preparation for trials, I undertook essential tasks, including managing case files, drafting motions, organizing medical records, creating trial exhibits, and compiling lists of witnesses. Throughout these processes, I ensured strict adherence to legal requirements, guaranteeing the thorough and accurate management of legal proceedings. My notable contributions included:• Gathered medical records and bills to assess injuries for +200 clients in motor vehicle accidents and work-related incidents.• Instructed new assistants in the proper initiation of new cases, facilitating communication among insurance companies, medical providers, and attorneys.• Communicated effectively with clients, insurance adjusters, and medical providers to gather essential information, provide regular case updates, and proactively address inquiries.• Conducted comprehensive legal research on case-specific issues, providing summaries for informed decision-making.• Played a key role in settlement negotiations, contributing to the drafting of settlement agreements.• Stayed updated on changes in personal injury law to ensure compliance and adapt strategies accordingly.• Maintained accurate and up-to-date case files, ensuring all documents were well-organized and easily accessible.• Contributed significantly to the resolution of personal injury cases by supporting attorneys throughout the entire process.

Abbottstown, Pennsylvania, United States

I served as a liaison, collaborating with social workers, healthcare professionals, families, and hired caregivers to enhance the well-being and operational aspects for children and youth. I intervened and provided guidance for children displaying behavior endangering personal well-being or that of others.My responsibilities encompassed various facets of child welfare, including overseeing healthcare service standards, evaluating best practices for preventing child abuse and neglect, fostering an environment conducive to the growth of children and adolescents, and ensuring consistent safety and ongoing welfare. I adhered to all industry protocols governing the care of minors in children's programs. My accomplishments included:• Provided insights on complex cases, assessing potential risks and strengths, administering cases, analyzing discharge patterns, and addressing matters to enhance operational efficiency and the welfare and safety of children.• Conducted training programs addressing issues related to children and/or unaccompanied children.• Formulated strategic initiatives to address program challenges and enhance overall program design.• Individually managed a group of approximately 10 children, encouraging participation in group projects and team building.

Associate Degree In Nursing, Registered Nursing/Registered Nurse, Gpa 3.45/4.0

Honors

Bachelor Of Science - Bs, Criminal Justice/Sociology

Activities and Societies: • Member of the National Honor Society • Received Honors in Behavioral ScienceYork, PA GPA: 3.89/4.0 • Magna Cum.

Bachelor Of Science - Bs, Graduated Magna Cum Laude

Activities and Societies: Minor in Sociology and Criminalistics Member of the National Honor Society Received Honors in Behavioral Science