Heather Laude Email & Phone Number

Jacksonville, FL, US

- Manage, mentor and train CX creative team members - Oversee creative direction and design creative concepts for BSC custom communications clients- Ensure deliverables align to brand, goals and outcomes for clients, and ensure quality delivery- Lead overall strategy for consumer experience for custom communications clients across BSC technology and services

- Lead the UX Designers on the Studio B team- Develop and deliver strategic design through Businessolver technology and digital channels- Conceive and create design for a variety of engagement campaigns across Human Resources topics- Configure Benefitsolver system to align with client branding, visual identity and strategy - Consult clients and provide a.

- Develop and deliver strategic design through Businessolver technology and digital channels- Conceive and create design for a variety of engagement campaigns across Human Resources topics- Configure Benefitsolver system to align with client branding, visual identity and strategy - Consult clients and provide a prescribed solution

Course: Advanced Web I- Instruct Graduate website design courses in the subject matters of HTML5, CSS, CSS3, and JavaScript via Canvas and Zoom- Develop, initiate, moderate, and assess course materials such as syllabi, course calendars, assignments, projects, quizzes, and group activities- Integrate software such as Adobe Creative Cloud: Photoshop.

Jacksonville, Florida Area

- Manage a team of six including graphic designers, web designers and social media specialists with a focus on collaboration and inspiring excellent work- Create and enforce brand style guides to ensure consistent messaging internally and externally while supporting brand goals- Direct creative deliverables in multiple industries, including.

Hampton Golf

- Oversee all corporate and client communication to ensure appropriate messages, grammar, style and alignment with branding goals- Utilize in-depth operational understanding to ensure communications and plans are effective and in line with budgets and overall goals- Create, write and edit various marketing communications items including letters, web.

Woodland Park, NJ

- Conduct interviews and research for articles- Write and edit profiles, features and news pieces for the quarterly magazine

Jacksonville, FL

- Conduct research and interviews for articles- Write profiles, features and news pieces- Take and edit photos and video to accompany articles

Amherst, NY

- Directly manage a team of 10-15 sales agents- Supervise 30+ agents, monitor phone calls, complete agent reviews and train new agents- Motivate department to achieve sales goals

Master Of Arts (M.A.), Mass Communication/Media Studies - Web Design & Online Communication

Graduated with a 4.0 GPA and with Distinction from the College of Journalism.

Bachelor Of Science, Communication - Journalism, 3.98

Activities and Societies: Honors ProgramSumma Cum Laude Graduate Honors in the Major Graduate

Regents Scientific Diploma With Honors, General Studies

Activities and Societies: Class of 2004 Salutatorian; National Honor Society; Various Volunteering & Involvement including: Key Club.