Heather Jean Email & Phone Number

An accomplished Program Manager and Sr. Business Analyst with over 20 years of progressive, successful, experience in Healthcare Finance and Operations. A proven background in project management, vendor management, client service and service recovery consulting, quality assurance, and healthcare benefit analysis. Recognized as hands-on, proactive, and solution oriented, with an exceptional ability to identify and resolve operational issues.As Program Manager, Distribution Operations, for Fidelity Investments, I earned a solid reputation as a collaborative, facilitative problem solver, able to navigate the organization, solicit on-going feedback, perform extensive analysis, and create operational efficiencies that aligned with constantly changing business needs and prospective growth. By cultivating a broad network of relationships, I would seek an understanding of business situations, concerns, priorities, organizational risk, and recommend and implement the most efficient and cost effective solutionsSpecialties: Relationship and Vendor Management, Contract Negotiation, Healthcare Benefit Analysis

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  Rivier College

  Nursing