Heather Simpson Email and Phone Number
Open to new ventures, seasoned in customer service, travel & tech support. Technical Coordinator - 1 year, & nine months in B2B SaaS technical support. Sales and technical support for Dell, managed ordering/stocking Health & Beauty Aides dept in small town grocery store while also performing as lead cashier. Excellent communication skills, team player, independent, driven, enjoy having fun but take doing a great job seriously.Love travel, futurism, technology, connecting with people, innovating, developing ideas to change the world. And coffee. Dependable, flexible.I am an ENFP Strengthsfinder: input intellection developer activator connectedness
Alianza, Inc.
View- Website:
- alianza.com
- Employees:
- 173
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Tier 2 Technical Support EngineerAlianza, Inc. Jun 2022 - PresentSIP/VoIP softphone support
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Product Support Representative IiUkg (Ultimate Kronos Group) Aug 2021 - Mar 2023 -
Side GigsFreelance Jan 2016 - Oct 2021
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Technical CoordinatorSystech Consulting Jan 2020 - Jan 2021Roseburg, Oregon, United StatesInvoicing & Billing, Customer Service, Parts Management, Scheduling Jobs & Coordination with Clients & Contractors. -
Lab Technician IiMarco Pharma International May 2019 - Dec 2019Roseburg, Oregon, United StatesLab tech assistant, cleaning, pouring, bottling tinctures for distribution. Shipping, receiving, stocking. Warehouse duties. Forklift certification.
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Willow Wearable Breast Pump Tier 2 CoachFcr Dec 2017 - Mar 2019Roseburg, OrCustomer Support: I provide support which includes product support, mobile app technical support, using email, chat, phones and text in a fast paced call center environment. Compile thorough and accurate medical documentation for FDA compliant complaints. Troubleshooting help desk with Bluetooth connectivity and app. Escalate cases as needed. Startup Environment. -
Special Education Instructional Assistant IiTri City Elementary Aug 2017 - Dec 2017Myrtle Creek, OrAssist Special Education Instructor with teaching special needs children grades 1-5.
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Bluejeans Network Tier 1 Technical Support EngineerFcr Nov 2016 - Aug 2017Roseburg, OrBlueJeans Network Customer Support EngineerVideo Conferencing Technical Support Video Conferencing & Networking- Help Desk. Troubleshooting software & hardware configurations, Assisting with wide variety of network issues affecting video and audio. SaaS B2B Fortune 50 companies
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EntrepreneurHome Mar 2016 - Nov 2016Myrtle Creek, OrHouse calls assisting those less technically savvy with computer needs. Generally setting up accounts, providing assistance with media issues and resolving minor issues with printers or other hardware.
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Lyft Critical Response LineFcr Jul 2015 - Mar 2016Roseburg, OrCustomer Support Inbound and outbound call center, compiling extremely detailed legal documentation of auto accidents with diverse customer base, behavioral incidents and regulatory citations.
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Customer ServiceMarco Pharma International Jul 2004 - 2005OregonInbound and outbound call center for natural pharmaceutical company accept from clients and input orders into computer. Sales & Customer Service assisting customers with usage of natural health products, placing orders, data entry
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Sales RepresentativeDell Aug 2002 - Aug 2003OregonSelling people computers and peripherals -
Packing AssociateIngram Book Company Nov 2001 - Aug 2002OregonPacking books to be boxed and shipped. -
PackingIngram Book Company Nov 2001 - Aug 2002Roseburg, OregonPacking books for distribution onto conveyer
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Reservations AgentDelta Air Lines Dec 1997 - Oct 2000Dallas/Fort Worth AreaTeam lead, trained new hires. Special Member Services. International Special Member Services. Domestic reservations. Magellan/Worldspan GDS experience -
Lead CashierBay'S Select Market 1991 - 1995OregonLead Cashier, Health & Beauty Aids Department Manager, Filing, Cleaning, Stocking, Cashier, cleaning maintaining filling frozen yogurt machine, prepare, wrap fruits, vegetables, meats, filing, ordering health and beauty aidproducts, stocking any & all items in store, training new employees in most positions.
Heather Simpson Education Details
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The Sip SchoolSession Initiation Protocol -
The Coder SchoolPython
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Tourism And Travel Services -
Boise Bible CollegeBible/Biblical Studies
Frequently Asked Questions about Heather Simpson
What company does Heather Simpson work for?
Heather Simpson works for Alianza, Inc.
What is Heather Simpson's role at the current company?
Heather Simpson's current role is Love creative projects and working with people!.
What schools did Heather Simpson attend?
Heather Simpson attended The Sip School, The Coder School, International Air And Hospitality Academy, Boise Bible College.
Who are Heather Simpson's colleagues?
Heather Simpson's colleagues are Jennifer Sommer, Leidy Daniela Gonzalez Espinosa, Aleksandr Mironov, Andrija Milicevic, Carla Firmino De Freitas, Reem Abo Elela Abo Elela, Gabriela Elizaldenevarez.
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Heather Simpson
Dallas, Tx -
Heather 🌱 Simpson
Greater Pittsburgh Region4gitlab.com, gmail.com, csc.com, csc.com4 +141288XXXXX
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Heather Simpson
Atlanta Metropolitan Area1simpleshow.com -
2ldc.upenn.edu, intuit.com2 +1 650-XXXXXXXX
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