Jun 2022 - Present
AeroLeads people directory · profile
Heather Simpson Email & Phone Number
Tier 2 Technical Support Engineer
at
Alianza, Inc.
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Tier 2 Technical Support Engineer
Location
United States
Company size
Who is Heather Simpson? Overview
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Quick answer
Heather Simpson is listed as Tier 2 Technical Support Engineer at Alianza, Inc., a with 173 employees, based in United States. AeroLeads shows a matched LinkedIn profile for Heather Simpson.
Heather Simpson previously worked as Product Support Representative II at Ukg (Ultimate Kronos Group) and Side Gigs at Freelance. Heather Simpson holds Ssca ‘Elite’ Sip Training Certificate, Session Initiation Protocol from The Sip School.
Company email context
Email format at Alianza, Inc.
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Alianza, Inc.
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Profile bio
About Heather Simpson
Open to new ventures, seasoned in customer service, travel & tech support. Technical Coordinator - 1 year, & nine months in B2B SaaS technical support. Sales and technical support for Dell, managed ordering/stocking Health & Beauty Aides dept in small town grocery store while also performing as lead cashier. Excellent communication skills, team player, independent, driven, enjoy having fun but take doing a great job seriously.Love travel, futurism, technology, connecting with people, innovating, developing ideas to change the world. And coffee. Dependable, flexible.I am an ENFP Strengthsfinder: input intellection developer activator connectedness
Current workplace
Heather Simpson's current company
Company context helps verify the profile and gives searchers a useful next step.
Alianza, Inc.
16 roles · 36 years
Heather Simpson work experience
A career timeline built from the work history available for this profile.
Product Support Representative Ii
Aug 2021 - Mar 2023
Side Gigs
Freelance
Jan 2016 - Oct 2021
Technical Coordinator
Invoicing & Billing, Customer Service, Parts Management, Scheduling Jobs & Coordination with Clients & Contractors.
Jan 2020 - Jan 2021
Lab Technician Ii
Marco Pharma International
Lab tech assistant, cleaning, pouring, bottling tinctures for distribution. Shipping, receiving, stocking. Warehouse duties. Forklift certification.
May 2019 - Dec 2019
Willow Wearable Breast Pump Tier 2 Coach
Customer Support: I provide support which includes product support, mobile app technical support, using email, chat, phones and text in a fast paced call center environment. Compile thorough and accurate medical documentation for FDA compliant complaints. Troubleshooting help desk with Bluetooth connectivity and app. Escalate cases as needed. Startup Environment.
Dec 2017 - Mar 2019
Special Education Instructional Assistant Ii
Tri City Elementary
Assist Special Education Instructor with teaching special needs children grades 1-5.
Aug 2017 - Dec 2017
Bluejeans Network Tier 1 Technical Support Engineer
BlueJeans Network Customer Support EngineerVideo Conferencing Technical Support Video Conferencing & Networking- Help Desk. Troubleshooting software & hardware configurations, Assisting with wide variety of network issues affecting video and audio. SaaS B2B Fortune 50 companies
Nov 2016 - Aug 2017
Entrepreneur
Home
House calls assisting those less technically savvy with computer needs. Generally setting up accounts, providing assistance with media issues and resolving minor issues with printers or other hardware.
Mar 2016 - Nov 2016
Lyft Critical Response Line
Customer Support Inbound and outbound call center, compiling extremely detailed legal documentation of auto accidents with diverse customer base, behavioral incidents and regulatory citations.
Jul 2015 - Mar 2016
Customer Service
Marco Pharma International
Inbound and outbound call center for natural pharmaceutical company accept from clients and input orders into computer. Sales & Customer Service assisting customers with usage of natural health products, placing orders, data entry
Jul 2004 - 2005
Aug 2002 - Aug 2003
Nov 2001 - Aug 2002
Nov 2001 - Aug 2002
Reservations Agent
Team lead, trained new hires. Special Member Services. International Special Member Services. Domestic reservations. Magellan/Worldspan GDS experience
Dec 1997 - Oct 2000
Lead Cashier
Bay'S Select Market
Lead Cashier, Health & Beauty Aids Department Manager, Filing, Cleaning, Stocking, Cashier, cleaning maintaining filling frozen yogurt machine, prepare, wrap fruits, vegetables, meats, filing, ordering health and beauty aidproducts, stocking any & all items in store, training new employees in most positions.
1991 - 1995
~4 yrs
Team & coworkers
Colleagues at Alianza, Inc.
Other employees you can reach at alianza.com. View company contacts for 173 employees →
JV
Jairo Villatoro
Colleague at Alianza, Inc.El Salvador
View →
LZ
Lino Zuã±Iga
Colleague at Alianza, Inc.Netzahualcóyotl, México, Mexico
View →
PH
Patrick Hally
Colleague at Alianza, Inc.Virginia Beach, Virginia, United States
View →
LF
Luis Fernando Coello Ramírez
Colleague at Alianza, Inc.Querétaro, Mexico
View →
JT
Joe Tafoya
Colleague at Alianza, Inc.Albuquerque, New Mexico, United States
View →
JP
José Pinto
Colleague at Alianza, Inc.Campinas, São Paulo, Brazil
View →
MH
Maxwell Hurst
Colleague at Alianza, Inc.Mesa, Arizona, United States
View →
MM
Maria Mendez
Colleague at Alianza, Inc.Colombia
View →
DS
Dimas Sahputra
Colleague at Alianza, Inc.Medan, North Sumatra, Indonesia
View →
GF
German Fuentes
Colleague at Alianza, Inc.Asheboro, North Carolina, United States
View →
Jairo Villatoro
Colleague at Alianza, Inc.El Salvador
View →
LZ
Lino Zuã±Iga
Colleague at Alianza, Inc.Netzahualcóyotl, México, Mexico
View →
PH
Patrick Hally
Colleague at Alianza, Inc.Virginia Beach, Virginia, United States
View →
LF
Luis Fernando Coello Ramírez
Colleague at Alianza, Inc.Querétaro, Mexico
View →
JT
Joe Tafoya
Colleague at Alianza, Inc.Albuquerque, New Mexico, United States
View →
JP
José Pinto
Colleague at Alianza, Inc.Campinas, São Paulo, Brazil
View →
MH
Maxwell Hurst
Colleague at Alianza, Inc.Mesa, Arizona, United States
View →
MM
Maria Mendez
Colleague at Alianza, Inc.Colombia
View →
DS
Dimas Sahputra
Colleague at Alianza, Inc.Medan, North Sumatra, Indonesia
View →
GF
German Fuentes
Colleague at Alianza, Inc.Asheboro, North Carolina, United States
View →
4 education records
Heather Simpson education
Ssca ‘Elite’ Sip Training Certificate, Session Initiation Protocol
The Sip School
Python
The Coder School
Travel & Tourism Certificate, Tourism And Travel Services
Certificate, Bible/Biblical Studies
Boise Bible College
FAQ
Frequently asked questions about Heather Simpson
Quick answers generated from the profile data available on this page.
What company does Heather Simpson work for?
Heather Simpson works for Alianza, Inc..
What is Heather Simpson's role at Alianza, Inc.?
Heather Simpson is listed as Tier 2 Technical Support Engineer at Alianza, Inc..
Where is Heather Simpson based?
Heather Simpson is based in United States while working with Alianza, Inc..
What companies has Heather Simpson worked for?
Heather Simpson has worked for Alianza, Inc., Ukg (Ultimate Kronos Group), Freelance, Systech Consulting, and Marco Pharma International.
Who are Heather Simpson's colleagues at Alianza, Inc.?
Heather Simpson's colleagues at Alianza, Inc. include Jairo Villatoro, Lino Zuã±Iga, Patrick Hally, Luis Fernando Coello Ramírez, and Joe Tafoya.
How can I contact Heather Simpson?
You can use AeroLeads to view verified contact signals for Heather Simpson at Alianza, Inc., including work email, phone, and LinkedIn data when available.
What schools did Heather Simpson attend?
Heather Simpson holds Ssca ‘Elite’ Sip Training Certificate, Session Initiation Protocol from The Sip School.
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