Heather Lopez Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

San Diego, California, United States

Provides installation, configuration, training, and support for smart devices, networks, home security, home automation, printers PCs and much more.

San Diego, California, United States

San Diego, California, United States

Independent Delivey Driver

San Diego, California, United States

Independent Delivery Driver

Greater San Diego Area

Independent Delivery Driver

San Diego, California, United States

Call Chirotouch client to obtain permission for remote connections, or take incoming remoteconnections that relate to troubleshooting, updating, or maintaining backups.• Configure client computers for backups by ensuring the needed services are running, and SQL ServerManagement Software is configured correctly, assure that files follow the correct naming conventions,and that the system connects with the online backup method securely.• Migrated client backup accounts from one 3 rd party provider to another.• Create backup sets, perform regular maintenance on backups.• Restore data files or SQL Database in relation to the Chirotouch software• Monitor backups for failure, irregularities, and usage.• Utilize Salesforce software to document completed jobs, take incoming jobs, or obtain clientinformation as needed.• Communicate with coworkers/management via Outlook, Microsoft Teams, and Salesforce Chatter.• Create reports in relation to all backups using Tableau to track needed statistics.• Check incoming balance inquires to compare usage with the tier-based pricing, calculating refunds ifneeded to be submitted for approval by Accounting.• Work Remotely as needed

San Diego

Repair Android devices, laptops, Ipads, Iphones, and printers• Determine what parts are needed, place and track orders.• Create price quotes that inform customers of the most efficient and cost effective repair options.

4283 El Cajon Boulevard, San Diego, Ca 92105

Provided desktop support to clients by appointment, walk-in, phone, or remote connection.• Answer user inquiries regarding computer software or hardware operation• Install and perform minor repairs to hardware, software or peripheral equipment.• Maintain records daily of transactions, problems and remedial actions, or installation activities.• Troubleshoot software and hardware related problems.• Replace hardware• Install/Configure software.• Identify cause and resolve issues with desktop applications• Manage and maintain systems that run Windows 7.Distubuted Tablets to Seniors and offered support for the devices

8975 Complex Dr. • San Diego, Ca 92123 • (858) 337-3557

Take incoming orders via e-mail, phone, and in person. Provide customers with consultative advice to help them achieve their desired outcome. Operate networked printers and axillary equipment including bindery machines, drill press, cuttingmachine, or roll laminator. Prepare the order for shipment or delivery Inform the next shift of the current status for pending jobs.

1301 5Th Ave. • San Diego, Ca 92101 • 619-235-7900

Maintained the safety of the premises Documenting any incidents it in a report Monitor emergency medical lines, fire panels, and surveillance cameras. Obtain the assistance of paramedics or law enforcement as needed. Complete maintenance request forms as needed, or call supervisor if immediate action was necessary.

15719 Texaco St. • Paramount, Ca 90723 • 562-272-4220

Assigned to work as a copy/print operator at Sempra Energy, San Diego. Coordinate incoming mainframe jobs through the printer’s command-line interface. Operate/Maintain the IBM and OCE – PS372 Mainframe printer. Configure and operate mail room equipment Manage production of sensitive material such as residential bills, and outage letters Pick up paychecks for the employees of Sempra Energy, SoCal Gas, and SDG&E so they may be sorted,processed and distributed accordingly, ensuring all checks are accounted for and secure. Keep inventory for paper, envelopes, parts, and supplies.

3811 Basilone St. Ste. 2 • San Diego, Ca 92110 • 619-223-3566

Assigned to work as a copy/print operator at CCN (Community Care Network), San Diego, and SempraEnergy, San Diego. Operate and Maintain printers/copiers and mainframe Participated in the Xerox Fuser Rebuild Program to keep costs down on the housing units and becomemore Eco-friendly. Prepare the mainframe output for axillary machines and mail room equipment. Sort incoming mail, deliver interoffice mail, process outgoing mail. Setup/operate mail room equipment to fold, insert and post documents. Cover absences in mail room/copy center or assist during times of heavy workload. Create procedure manuals in order to have a standardized guideline of various processes for cross-training purposes.

Camino Del Rio S. Ste 600 • San Diego, Ca 92108 • 619-260-3344

Assigned to work in the copy center at Ericsson Wireless, San Diego and CCN (Community CareNetwork), San Diego. Received orders via email or walk in. Coordinated the resources, time and materials for each job. Operated and Maintained the Xerox 5190, 6135, and Discolor 40. Managed files and configured job properties in the print queue Utilize auxiliary equipment: Duplo Folder, booklet maker, drill, coil bind, comb bind, and velo bind. preventative maintenance and basic repair on various printers/copiers Kept inventory for parts/materials, making orders as need.

Associate Of Applied Science, Computer Information Systems, 3.3 Gpa

Cerification, Lpic-1

Verify LPI certification status using code: cgdces7ebq https://cs.lpi.org/caf/Xamman/certification/verify/LPI000387597/cgdces7ebq.

Certification, Security+, Networks+, Linux+, Linux Network Professional, Itf+

CompTIA IT Fundamentals (ITF+) Certification verification code: QEHQHYS4S496VSKH CompTIA Linux+ (Powered by LPI verification code.

Certificate, Fundamentals Of Digital Marketing

Certification, Mcsa, Mcts, M365 Fundamentals