Heather Mcbride-Morse Email & Phone Number

Florida, United States

Greater Tampa Bay Area

Holmdel, New Jersey, Us

Flagstaff, Az, Us

New York, Us

CPOHQ: the #1 place for Chief People Officers to learn from each other. CPOHQ.com

Miami, Florida, Us

Series B VC backed startup changing the way the world moves.

Jacksonville, Fl, Us

Logistics, Transportation and Global Mobility

Milwaukee, Wisconsin, Us

I have the privilege of being a part of one of the Most Admired Companies! You have to challenge me to keep me and Fiserv delivers on meaningful work, great associates and a company that succeeds! I am honored to lead talent strategies both pan Fiserv in addition to leading the day to day talent programs for the largest business unit within the company.

Milwaukee, Wisconsin, Us

*Guide the executive leadership team with developing succession plans, career counseling, performance management, skills inventory and other human factor needs*Translate Division Operating Plan and Strategic HR Plan into actionable HR projects to support business initiatives and objectives. *Oversee the performance management process of all division employees*Coach, develop and mentor the generalist team responsible for Benefits Administration, Recruitment, Policies and Procedure Administration, Salary and Performance Review Administration, Payroll, Employee Relations, and Affirmative Action Plan Administration. * Investigates escalations of OFCCP, EEOC, sexual harassment, retaliation and wrongful discharge complaints and develops a recommended course of action*Identify management skill gaps through analysis of 360, training needs, development plans and create programs accordingly*Analyze effectiveness of HR programs via balance scorecard, and PARATO for continuous improvement

Dublin, Ireland, Ie

*Develop and administer employee relation’s policies and procedures that are responsive to the needs of the employee and customers*Monitor counseling, discipline and termination procedures to ensure fair and equitable treatment*Provide a resource for all managers and supervisors in the areas of Human Resources including guidance on motivating, counseling and developing direct and indirect reports*Represent the Company’s programs, policies and procedures in matters involving EEOC, AAP and OFCCP*Develop, implement and monitor compliance with affirmative action policies that meet federal and state legislation as well as Company policy*Direct and coordinate the recruitment, selection and promotion process of applicants *Administer annual salary planning, performance management, and succession planning processes*Administer and implement programs to reduce safety incidents *Internal examiner for Eaton Business System based on Malcolm Baldridge criteria

Charlotte, North Carolina, Us

*Provided strategic HR direction for the Space Engineering client group (715 employees & managers)*Campus lead for Staffing, University Relations, Employee Surveys and Policies*Coached management on appropriate leadership techniques while complying with applicable laws*Guided management in achieving company training objectives and conduct required training*Developed and reported metrics to senior management *Interpreted and administered HR policies and procedures*Counseled management in workforce planning, performance development and total rewards compensation plans*Interpret/comply with all federal/state/county laws*Improved organization attractiveness by recommending new policies and practices; monitored job offers and compensation practices; emphasizing benefits and perks. *Minimized financial exposure by promptly investigating, documenting and proposing resolution to employee grievances, EEOC complaints, labor law violations, and other employment issues *Managed administration of various human resource programs, including: performance management, benefits, tuition reimbursement, salary administration, relocation, workforce planning, and other key programs.*Utilized Six Sigma/Lean principles to analyze and improve processes/procedures

St Petersburg, Florida, Us

*Led a staff of three recruiters and one support specialist*Reduced time to fill from 60 days ramp time for new contracts to 35 days*Created and executed a plan to reduce contingency staffing resulting in $1 million savings per month*Negotiated and managed relocation options and vendors*Conducted Jabil Awareness Programs in international locations following mergers & acquisitions*Conducted employee relation’s investigations while complying with applicable laws and EEOC *Resolved employee disputes and grievances*Interpreted and administered HR policies and procedures*Coached/consulted with managers and employees on issues including performance, terminations, etc.*Administered benefits programs including COBRA, FMLA, Short and Long Term Disability*Coordinated employee activities *Interpreted/complied with all federal/state/county laws including Title VII, ERISA, FMLA, WARN, FLSA*Represented Company in unemployment appeals*Structured standard human resources policies and procedures*Negotiated contracts with venders (background check companies, employment & advertising agencies)*Planned and coordinated on-site and vender job fairs to ensure the best value for company*Designed, developed and implemented an effective recruitment advertising campaign*Performed job analysis and salary surveys*Created/updated and maintained company’s performance management system*Developed the company’s Affirmative Action Plans and ITAR implementation plans*Conducted new hire orientation, selection interviewing training and other HR-related training programs to employees and management*Administered company’s succession planning*Coordinated RIF planning to ensure compliance with applicable laws

St. Petersburg, Florida, Us

*Recruited and sourced candidates for RJ Temp pool and direct hire*Developed tech specs for PeopleSoft, created the business process for the new system *Acted as recruiting committee leader for acquisitions*Developed the advertising campaign for newspaper placement throughout the US*Developed, reconciled and reported upon the department budget*Conducted analysis on pre-employment test scores to develop in-house norms*Selected and attended job fairs for recruitment needs*Created and maintained features on the intranet and public web site

Ba, Psychology, Sociology

Master Of Business Administration - Mba, International/Global Studies