Heather Graham Email & Phone Number

Glasgow City, Scotland, United Kingdom

East Kilbride, South Lanarkshire, United Kingdom

Glasgow, United Kingdom

Sales and Project Management in Operations across marine technical services using MS Dynamics Finance and Supply Chain with Power BI & Dundas BI Reporting

Glasgow, United Kingdom

• Responsible for the back to back deployment of MS Dynamics (Finance and Operations) to 3 Business Units in different UK and European locations, working with both the Operations and Finance teams.Develop plan of.
• Review As Is processes to determine the best way to use the new system within each business unit, documenting and implementing the new processes.
• Gather and upload the business data required to set up Dynamics for each business unit, including customer, supplier and user information.
• Provide training for users in Projects and Sales Modules within the system as well as general system awareness and navigation.
• Work with Users during Acceptance Testing as well as carry out tests and configuration checks
• Work with Business Process Owners to resolve Business issues and provide post Go live support.

East Kilbride

Zumba InstructorStrong by Zumba instructor P90X by Beachbody Instructorpiyo instructor strong by zumba instructor

East Kilbride

Licenced to Teach Zumba Fitness, strong by zumba Zumba Step, Zumba Gold, Zumba Toning Zumba gold toning and Zumba Sentao with Zumba Glutes Zumba Core zumba Burst modules as well as Brazilian and Jamaican rhythms STRONG by Zumba Instructor!!!P90X by Beachbody InstructorPiyo by Beachbody InstructorNutrition:Licensed zumba plate coach Level 2 nutrition. Level.

- HR Refresh Project within Business Systems Programme

Glasgow, United Kingdom

Senior Business Analyst working on GIS Replacement Project, responsible for As Is and To Be process mapping as well was People Change Impact and Requirements cross referencing for 13 different business areas across Scottish Water.

Glasgow / Edinburgh

As BA in the Wholesale Data Management Project, responsible for the delivery of 2 regulatory improvement projects. Both Projects required management of 3rd Party IT Delivery Partners and liaison with other Scottish Water Projects that were dependent on the same systems and environments to resolve conflict of environment use and delivery timings..

Glasgow, United Kingdom

As Business Analyst in the Work Management Workstream of the ICC Programme, responsible for identifying and progressing process improvements across the Scottish Water Customer Service Delivery Work Management lifecycle, specifically:Job Creation and Planning – targeted process improvement within a specific team, the Electrical and Mechanical administration.

Glasgow, United Kingdom

As Business Change Programme (BCP) Co-orindator, working closely with the BCP Director and the BCP Manager, set up Business Change Programme Office from scratch. Introduced Programme Governance, including weekly and monthly progress and performance reporting, weekly project delivery meetings, and monthly programme steering groups. Also responsible for.

As part of the Sky Business BAU Projects Team manage a number of small projects including: VAT Increase: manage system changes and testing required to introduce the increased VAT Rate on 01/01/10.Install Process: Map the full End-to-End process for the installation of Sky Business Equipment on customer’s premises, highlighting opportunities for meaningful.

Senior Business Analyst in IT business services

Education record

Certificate, Nutrition And Weight Management

Certified as a nutritionist specialising in weight management

Certificate, Nutrition For Physical Activity

Obesity Myths

Education record