Heather Sauceda Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

I create environments where people thrive! *Responsible for maintaining and strengthening relationships with existing accounts. *When it comes to your space, I will help you achieve your desired aesthetic! I can help with interior and exterior plant design, moss wall and living wall creation AND even Holiday decor! *My goal is to treat every customer like they are my most important customer, no matter how large or small the request.

Austin, Tx

• Met deadlines by proactively managing individual and team tasks and streamlining processes.• Identified, hired, and trained highly qualified staff by teaching best practices, procedures, and sales strategies. • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Austin, Tx

• Completed regular inventory counts, addressed discrepancies, and forecasted future needs.• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.• Assisted sales team with completing customer transactions and managing issues.• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

• Assisted coworkers and staff members with special tasks on daily basis.• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.• Demonstrated exemplary customer service by engaging clients on sales floor.

• Explained services and products to customers in friendly and engaging way.• Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.• Shouldered management responsibilities during absence of manager.Excelled in every store position and regularly backed up front-line staff

Wimberley, Texas

Responsibilities included assisting in setting up and breaking down decor for the events and adding personal touches. Delivering excellent customer service to ensure client satisfaction. Having the ability to think on your feet in order to problem solve in to meet deadlines. Social Media management and marketing by creating a strong presence online to attract future clients.

San Marcos, Tx

Cash Handling/Cash Register management, delivering impeccable customer service while also upselling in order to enhance the customer experience and help the store make sales quotas by the end of the day. Responsible for installing new marketing materials and helped with stocking inventory.

Bee Cave, Tx

Taking accurate orders from guests and paying attention to detail in order to ensure that their experience was perfect every time. Providing excellent customer service and problem solving in a fast-paced environment. Mastering the art of up-selling the evenings specials in order to increase revenue.

Austin, Tx

Helped to develop marketing strategies in 2010 by implementing external and internalmarketing techniques, developed programs and established relationships withphysicians’ offices and patients by helping to create newsletters and program flyers.Provided feedback from referral sources regarding our services to MD’s and manager.Helped with social media such as LinkedIn, Facebook, and Healthgrades.