Heather Ramos Email & Phone Number

As a Senior Payroll Specialist, I have successfully managed multi-state payroll for over 1,200 employees using ADP Workforce Now, ensuring precise processing of HR/Payroll transactions such as new hires, terminations, promotions, status changes and increases. I have processed manual checks in compliance with state laws and built custom reports to support various payroll functions. My leadership in streamlining payroll processes has enhanced team efficiency, and I have provided training for new employees.In addition to my payroll responsibilities, I oversee the implementation, configuration, and maintenance of HRIS platforms, including ADP Workforce Now and VantagePoint. I manage and maintain accurate employee data, perform data audits, and generate detailed reports to support HR/Payroll and other business functions. My expertise includes working with vendors and IT departments on system upgrades, testing new features, and managing system changes. I provide support and training to HR/Payroll staff, develop user guides, and ensure compliance with data protection regulations and organizational policies.I also handle complex payroll issues such as resolving discrepancies, addressing employee queries, and ensuring compliance with federal and state regulations. I coordinate with finance and HR departments to align payroll processes with organizational goals and financial planning. Additionally, I manage payroll audits and ensure the accuracy of tax filings, benefit deductions, and compliance with labor laws. I am responsible for overseeing payroll data security and implementing best practices for data protection.I streamline processes, improve system efficiency, and drive continuous improvement in payroll operations. My strong analytical skills allow me to analyze data, generate insights, and develop actionable recommendations. I have a keen attention to detail in managing and auditing data and possess effective communication skills.

Performed specialized duties in support of the City's Human Resources Department in one or more of the following areas: recruitment, compensation, benefits, labor relations, employee relations and risk management. Duties required the exercise of considerable sound judgment and analytical ability in the application of theories; principles and methods of public sector human resources. Work is reviewed by an administrative superior through conferences, reports and results attained.