Heather Davis Email & Phone Number

Brookings, OR, US

• As a strategic partner to the Health & Risk Solutions business units, I lead the development and execution of a comprehensive financial business intelligence and analytics framework. I collaborate with C-level.
• Built the Financial Analytics business unit from the ground up, including a roadmap, framework, and team. Within the first six… Show more As a strategic partner to the Health & Risk Solutions business units, I lead the.
• Built the Financial Analytics business unit from the ground up, including a roadmap, framework, and team. Within the first six months, developed and launched three Tableau dashboard suites that delivered significant.
• Established and implemented data governance procedures, widely adopted across the U.S. division, which improved data continuity and accuracy, resulting in measurable time and cost savings for analysts and actuaries.
• Led the automation of data systems, improving financial and operational reporting efficiency and eliminating manual inefficiencies.
• Developed benchmarks for financial metrics, and implemented tracking systems to monitor actual vs. expected outcomes, ensuring continuous improvement. Show less

• Led the successful implementation of key initiatives for internal and external clients at this leading information and technology-enabled health services organization. As the primary technology point of contact and.
• Supervised end-to-end technology coordination, supporting issue resolution and mitigation planning… Show more Led the successful implementation of key initiatives for internal and external clients at this leading.
• Supervised end-to-end technology coordination, supporting issue resolution and mitigation planning alongside implementation teams to ensure successful launches.
• Translated complex technical information for non-technical audiences, including C-level executives, fostering understanding and alignment on technical processes and goals.
• Orchestrated near-flawless 1/1 product launches for external clients, implementing comprehensive end-to-end processes and building strong client relationships that positioned technology at the forefront of business.

Eden Prarie, MN

• Directed the operational reporting for Customer Care and AARP centers, overseeing the design and launch of Medicare/Medicaid compliance reporting. Led a cross-functional team to prioritize reporting requests, gather.
• Led the transition from manual reporting to automated, self-service reporting, resulting in significant time and cost savings across multiple business… Show more Directed the operational reporting for Customer Care and.
• Led the transition from manual reporting to automated, self-service reporting, resulting in significant time and cost savings across multiple business units.
• Designed and launched Medicare and Medicaid compliance reporting, ensuring adherence to regulatory standards and improving the accuracy and timeliness of reports.
• Collaborated with internal teams to gather requirements and implement solutions, saving $600K annually by migrating reporting suites and transitioning clients to enterprise-wide standards.
• Maintained a $2.3M budget, optimizing resource allocation between onshore and offshore teams to ensure project success. Show less

• Led and completed projects involving business requirements gathering, data visualization, and report generation using Tableau and SSRS. Collaborated with management and clients to analyze business needs and deliver.
• Saved $100K annually by creating new SSRS and Tableau reports following the acquisition of a Behavioral Health client, which enhanced executive decision-making.
• Developed and launched a comprehensive reporting… Show more Led and completed projects involving business requirements gathering, data visualization, and report generation using Tableau and SSRS. Collaborated with.
• Developed and launched a comprehensive reporting plan for the Behavioral Health department, streamlining operations and automating processes, resulting in $300K annual savings.
• Authored business requirement documents (BRDs) and functional specifications to ensure clarity and alignment across stakeholders, enabling timely and efficient project execution.
• Created user acceptance testing (UAT) plans and collaborated with QA teams to ensure the quality and functionality of deliverables. Show less

• Led data management, reporting, and integration projects to improve business processes and operational efficiency across the organization. Worked closely with cross-functional teams to streamline data workflows and.
• Managed the data transfer, deployment, and archival processes between multiple databases, ensuring data integrity and accessibility.
• Developed and maintained over 100 SSRS reports across two companies… Show more Led data management, reporting, and integration projects to improve business processes and operational efficiency across the organization..
• Developed and maintained over 100 SSRS reports across two companies, reconciling business rules to ensure consistency and accuracy in data reporting.
• Consolidated 700 reports into a streamlined 100-report suite, reducing overhead costs and boosting operational efficiency for the finance and product departments.
• Optimized data workflows by designing SSIS packages for automation, enabling the timely and efficient processing of production data on a daily, weekly, and monthly basis. Show less

• Designed and developed a cutting-edge Microsoft.NET E-Commerce platform, leading projects that included both web and Windows-based applications. Partnered with cross-functional teams to create systems that streamlined.
• Led the development of a custom Warehouse Management System, improving shipping efficiency and saving the company significant time and resources.
• Created a state-of-the-art Customer Relations System… Show more Designed and developed a cutting-edge Microsoft.NET E-Commerce platform, leading projects that included both web and Windows-based applications. Partnered.
• Created a state-of-the-art Customer Relations System, streamlining order processing for a rapidly expanding business.
• Developed over 100 custom reports in SSRS to improve data-driven decision-making across multiple departments.
• Collaborated with business leaders to develop the E-Commerce platform, integrating ERP, warehouse management, and customer relations systems, resulting in significant operational improvements. Show less

• Managed daily operations of the Billing Department, ensuring accurate medical coding, charge entry, claims processing, and payment posting. Maintained compliance with hospital policies and federal regulations, while.
• Oversaw all aspects of billing, including medical coding, claims submission, payment posting, and reimbursement management, ensuring timely and accurate processing.
• Reviewed and reconciled diagnosis and procedure… Show more Managed daily operations of the Billing Department, ensuring accurate medical coding, charge entry, claims processing, and payment posting. Maintained.
• Reviewed and reconciled diagnosis and procedure codes against services rendered, ensuring accuracy in billing and compliance with insurance company requirements.
• Utilized electronic charge capture practices, including billing and account receivables (BAR) systems and medical billing clearinghouses, to submit codes and invoices on time.
• Reduced unpaid and outstanding balances by following up on past due invoices and delinquent accounts.

• Expertly managed patient account payments, claims submissions, and coding accuracy, ensuring compliance with healthcare regulations and seamless clinic operations. Provided administrative support to both staff and.
• Collected, posted, and managed patient payments while preparing and submitting claims forms to insurance companies and third-party payers.
• Performed insurance verification, pre-certification, and… Show more Expertly managed patient account payments, claims submissions, and coding accuracy, ensuring compliance with healthcare regulations and seamless.
• Performed insurance verification, pre-certification, and pre-authorization to ensure accurate billing and service eligibility.
• Entered procedure and diagnosis codes into billing software, including modifiers, to streamline invoicing and account management.
• Answered inquiries from staff and clients regarding CPT and diagnosis codes, providing accurate and timely support.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelor’S Degree, Computer Science

Education record