Responsible for developing retention and recruitment strategies and optimizing FPSA's administrative tools and engagement strategies to engage members and communicate program goals and successes. Provide comprehensive data management to track industry trends and increase lead generation and conversion, while building collaborative relationships with FPSA members and industry partners. • Collaborated with industry experts to create relevant content for webinars and events that addressed emerging issues in the food processing sector.• Coordinated FPSA events from large-scale annual conference to virtual and informal events, handling marketing, registration, sponsorship, and on-site event management.• Reviewed, identified, and repaired gaps in the FPSA website and user portal, increasing member engagement. • Implemented new content development formats and delivery methods, enhancing the accessibility and effectiveness of training materials for members. • Achieved a 90% retention rate by customizing communications content and format to align with stakeholder interests.• Travel to 8-10 industry events per year, representing FPSA to members, prospects, and industry partners while gathering data and feedback to refine and inform member programs to better serve the industry and association. • Coordinate with IT, graphic design, staff, and committees to build cross-functional teams, guide priorities, and refine member-driven programs to better serve organizational priorities.

Managed member communications, engagement, committees/events, renewals, and administration for a public, government, and regulatory affairs non-profit that provides services, programs, and technical support to the rendering industry.• Grew Associate and Allied membership dues revenue by 200% from 2017 to 2019; maintained 82% of revenue through Covid-19 business and market disruptions.• Coordinated with regional leadership, committees and industry experts to identify and address emerging educational needs and recruit subject matter experts to address those topics at NARA events.• Expanded member services, increased membership leads collection, and revised the International Rendering Symposium program at the International Production and Processing Expo (IPPE), converting a $6,000/year marketing expense into a $5,000/year revenue-generating program and increasing engagement at the event. • Established positive working relationships with federal departments and agencies, academic institutions, lobbying groups, and trade associations to educate about rendering and effectively advocate for the industry, including leading member discussions at meetings with high-profile legislators and the Secretaries of Agriculture and Commerce. • Led the development of educational resources and programming to communicate association activities to members and association priorities to stakeholders. • Presented at conferences and meetings to support the stance and partnership capabilities of NARA in times of crisis – including coordinating with the United States Animal Health Association (USAHA) Committee on Animal Emergency Management, United States Department of Agriculture (USDA), and the Food and Drug Administration (FDA) in preparation for the possibility of an African Swine Fever outbreak in the United States and the USDA, state Departments of Agriculture, and renderers during the Covid-19 pandemic.

Office Manager JAN 2017 - NOV 2017Oversaw various court-related activities including drafting, electronic filing, and management of key litigation documents for six attorneys and supervised two law clerks and two administrative assistants. • Directed social media and marketing efforts, including sponsorships and participation in community events such as breathalyzer booths at tailgates and engaging in charity fundraisers.• Converted the office to a paperless cloud-based system, increasing flexibility and creating more effective access to client documents and online tools for collaboration on 600+ open cases and file storage conversion and storage of 2,000+ closed cases in accordance with record-keeping requirements. • Assisted attorney serving on the Iowa State Bar Association (ISBA) Ethics and Practice Guidelines Committee with organizing files, communicating with clients, and finding new representation for their cases when their attorney was disbarred or practice dissolved as part of disciplinary and ethics proceedings. Legal Assistant SEP 2015 - JAN 2017Provided detailed administrative support for six family law, criminal defense, and personal injury attorneys.● Performed administrative duties while maintaining a high level of professionalism and discretion.● Organized and coordinated trial preparation and case documentation.

Provided stage management, technical guidance, administrative support, and event management for live performances. Planned, coordinated, and directed technical and artistic elements during live performances. Operated A/V and lighting equipment for professional conferences and live entertainment. Assisted the artistic director during rehearsals and training. Planned, coordinated, and booked up to 30 live performance events per year. Ensured compliance with state and local event permitting, NFPA fire safety regulations, and OSHA safety standards. Hired and processed payroll for 50 performers and production staff at Blackbird Cabaret. Oversaw performer security and general safety training for events, including fire safety protocols and emergency first aid preparedness for hazardous acts.Managed and secured acrobatic rigging and implemented comprehensive safety training for all talent for three local entertainment companies, two annual circus performance retreats, and the Iowa Blue Ribbon Bacon Festival. Fostered the growth of the regional circus and theater communities through relationship development.

Provided administrative and clerical support to executives and teams. Served in a long-term placements as a Secretary at A.J. Allen Mechanical Contractors and Office Manager at Optimae Behavioral Health Services, as well as other short-term positions for a variety of medical, finanancial, and engineering companies. Prepared Operations & Maintenance procedures for multi-million-dollar government construction contracts.Composed, transcribed, proofed, and edited business correspondence, presentations, documents, and spreadsheets.Updated and maintained 6-10 patient records per day in an Electronic Medical Records (EMR) system

Founding employee of the Des Moines location, and oversaw all aspects of operations and shop administration, grew the company by providing a safe, friendly, and comfortable environment. Developed a secure and organized system for record storage and retrieval, adhering to state infectious disease protocols and client confidentiality. Conducted periodic audits to verify compliance with Health Department regulations and identify areas for improvement of safety and sanitation standards. Collaborated with industry partners to advocate against a proposed state law that would adversely affect minors and health-department licensed establishments, highlighting the potential dangers and inconsistencies in the legislation.

Sold and serviced home, auto, and umbrella insurance policies in 26 states as part of the retention team.Used Nationwide CRM and software to analyze and update client information to more effectively use my time and collaborate with peers on client outreach. Organized Nationwide supported charitable activities as part of a committee.