Heather Robinson Email & Phone Number

Charleston, Sc, Us

Charleston, South Carolina, United States

James Island, South Carolina, United States

Downtown Charleston, South Carolina

Raleigh, North Carolina, United States

-Provided excellent customer service through attentive communication; answering questions, taking orders, and expediting food.-Maintained an extensive knowledge/vocabulary of a shifting food and drink menu, suggesting wine & food parings and vividly describing dishes and drinks to diners-Collaborated effectively with coworkers to uphold our high quality guest experience, taking a leadership attitude in solving problems quickly and communicating clearly with management-Sustained an above 20% average gratuity through a professional, customer-first focus & organization during fast-paced dinner service, and by mastering the point of sale computer system

Raleigh, North Carolina, United States

-Educated a class of 10-15 students in a religious curriculum themed: Nature and Judaism & taught basic Hebrew-Collaborated with a co-teacher to create/execute engaging, age-appropriate lesson plans and meaningful activities aimed at inspiring students to understand the importance of building a positive value system to becoming honorable individuals.-Managed behavioral issues through open communication with students, parents, and staff. Adapted to unforeseen challenges during class time through patience and a confidence in utilizing a variety of teaching methods to cater to a diversity of student learning styles.

Raleigh, North Carolina, United States

-Give on-the-spot assistance to students, faculty, and staff with a plethora of multimedia projects, utilizing professional computer applications and software, professional interface audio recording booths, green screen studios, and various digital media AV equipment. -Examples of projects I've helped with: podcast production, music production, video essays, film and audio editing, videography, interviews, digitizing DVDs and VHS tapes, graphic design, uploading software, and troubleshooting in general.-I also manage the audio booth and studio reservations, co-manage equipment lending services, train new employees, and work the lab's front desk.

-Coached one-on-one individual clients with unique struggles by empowering them to overcome their obstacles through tangible goal-setting objectives and building self-efficacy.-Utilized motivational interviewing and reflective listening to uncover areas of needed improvement such as stress management, nutrition, physical activity, time management, academics, sleep, etc.-Created videos, presentations, workshops, and activities with other student coaches to educate students about various health/wellness/mental health topics -Managed client session scheduling, conducted email correspondences, session note-taking and follow-ups, tracked client data, upheld client confidentiality, and participated in tabling outreach events to promote the coaching program and the importance of health and wellness in general.

Small, high end restaurant. Japanese-Italian Fusion, 7 course tasting menu. One of 2 waiters controlling the whole floor, required to memorize dishes, ingredients, and how to make them to explain to customers. Fast-paced environment.

Chapel Hill, North Carolina, United States

Professionally welcomed and cared for important guests of the university at a bed and breakfast type hospitality setting (Morehead House) and managed the building on my own on overnight shifts. I fulfilled guest requests in a variety of tasks and was in charge of up keeping the bedrooms, living spaces, and prepared Hors D'oeuvres for cocktail hour.

-Organized and led team practices and skills training sessions, co-coached soccer games, and handled student relational conflicts-Assisted in supervising 20-25 middle school girls, assuring their safety and an enjoyable experience through building rapport and encouraging team camaraderie.

Bachelor'S Degree, Psychology And Communication Double Major, 4.0/4.0

Activities and Societies: Phi Beta Kappa Honors Society Member, Deans List Honor, Summa Cum Laude, President/CO-Creator of a mental.

Communication: Media/Film Studies And Production

Activities and Societies: Carolina Film Association, Mental Health Ambassador, Intramural Soccer, Basketball, Tennis, and Flag Football

Education record

Activities and Societies: International Baccalaureate Program Graduate, National Honors Society Member, A/B Honor Roll, Varsity Soccer.