Heather Thomas Email & Phone Number

United States

Redwood City, Ca, Us

-Ensured predictable and successful project delivery-Exhibited proactive behavior by engaging in project planning activities, including: Defining the scope of the project and assembling project plans and teamwork assignments.-Defined project governance, outlining roles, responsibilities, decision rights and clearly defined escalation path.-Provided leadership and partners with the information and venues to make decisions.-Published the Enablement Outlook calendar for clarity and transparency to our field sales teams.-Lead the strategy and execution of enablement communications-Supported our onboarding program "INFAready" with production, communications, reporting and multiple admin tasks-Responsible for overall coordination, status reporting and stability of project-oriented work efforts.-Run project stand-up/health meetings

San Francisco, California, Us

San Francisco, California, Us

-Help drive ongoing improvements to current enablement resources. Identify opportunities for new materials, based on; feedback, learnings and requirements (competency development, change management & resource adoption).-Work closely with vendors to relay continuous education on tools enhancements to the team with key takeaways.-Assist in developing training content, support materials, scheduling and coordination for recruiting resources, including Greenhouse, Gem, Crosschq.-Assist in adoption and enablement for new recruiting processes and technology.-Prepare and share internal communications to drive awareness of updates.-Keep training content up-to-date, including supporting continued maintenance of learning tools and content repositories, such as Confluence.-Keep up-to-date on cross functional initiatives to communicate relevant updates to the recruiting team-Develop and deliver high-quality training experiences to enable new recruiter onboarding and long-term adoption. -Take a data-driven approach and proactively gather training effectiveness metrics, analyze data, and review, edit, and re-design the existing curriculum as needed.-Responsible for tracking and analysis of adoption, utilization and effectiveness of recruiting tools and programs.

The Cloud, Us

• Develop, implement and evolve an effective communications strategy for Snowflake's growing Go-to-Market organization• Leverage new and innovative communications channels to dramatically reduce the reliance on email while increasing the efficacy of communications• Review, assess and streamline communication target lists, groups and audiences• Develop internal communications such as newsletters, internal web-portal posts, email announcements, and video productions• Create a series of videos for various audiences and message content for use in multiple scenarios• Lead the cross-functional Communications taskforce in standardizing communications programs and processes across the organization.• Foster a Sales Enablement-specific brand and ecosystem presence that promotes effective communications while retaining alignment to corporate standards• Assist functional leaders in their communications to the sales force• Measure, manage and report communications program metrics to leadership

San Francisco, California, Us

• Manage and deliver communications strategy and campaigns for the Global Sales Enablement team that drive transparency, awareness, training, and engagement.• Coordinate team-wide content and calls, oversee team brand management, and support change management.• Serve as the team’s editor, writer, and brand leader, including creating original content that is creative, compelling, and impactful.• Build and maintain governance of team’s internal content, resources, and analytics documents on a CMS.• Build and deliver a change management and communication plan to drive adoption of the new Quarterly and Joint Planning process.• Build and deliver walking decks, guides, templates, and plans to enable the team and enhance learning.

San Francisco, California, Us

Responsible for Salesforce Marketing Cloud's RFP process and partnering across marketing and the company to provide ongoing marketing support for the company’s most important and strategic opportunities.• Fulfill requests for proposals, requests for information, due diligence questionnaires, data requests, and ad-hoc projects• Liaise with subject matter experts across the organization to obtain and provide appropriate content for RFPs and various prospect inquiries• Organize and maintain product information, content and other information necessary for the timely, accurate and compelling completion of a response to an RFP, including an online library for organizational use• Ability to formulate appropriate proposals based on the strategy and needs of the submitting enterprise while following company brand/writing guidelines

Indianapolis, Indiana, Us

June 2005-February 2008 and February 2009-March 2010

Bachelor Of Arts, English

Bachelor Of Arts, English