Heather Dunn, Mba, Chfp, Ehrc, Crcr Email & Phone Number

Franklin, TN, US

My role as President is to help shape the organization's long-term vision and execute our growth strategy. As an industry thought leader and customer advocate, I evangelize our product suite and demonstrate the power of harnessing the latest technology to propel your business forward. We are poised for double-digit growth over the next year.KEY.

Greater Nashville Area, TN

U.S. News Best Hospital Honor Roll. Becker’s Healthcare “100 Great Hospitals in America”. 1741-bed Adult Hospital, Children’s Hospital, Psychiatric Hospital, 3 Community Hospitals. More than 180 clinics, 5 Rural Health Clinics, 2000 provider Medical Group, 1200 Resident Physicians, Level 1 trauma center. $5.9B NPSR.KEY ACHIEVEMENTS➥ Orchestrated the.

Nashville, Tennessee

I was recruited to lead a complex Epic implementation, successfully stabilizing operations and rebuilding key revenue cycle components. With my team, I established clear performance standards, implemented new tools and processes, and monitored key metrics to drive operational excellence. KEY ACHIEVEMENTS➥ Set a company record for cash collections within 10.

Houston, Texas, United States

MD Anderson Cancer Center has been ranked a “Best Hospital in Cancer Care” by U.S. News & World Report for 35 years and counting.I was promoted to lead the Epic implementation and build out a centralized revenue integrity and coding office that would encompass hospitals, professionals, and clinics. KEY ACHIEVEMENTS➥ Led a multi-billion-dollar revenue cycle.

Houston, Texas, United States

I led a full patient revenue cycle transformation, championing continuous improvement, implementing new technologies, and building a high-performing team to drive efficiency and enhance revenue generation. KEY ACHIEVEMENTS➥ Steered a large-scale ICD-10 CM implementation project, impacting 2,200 clinicians.➥ Drove significant improvements in electronic.

Rockville, Maryland, United States

Providing comprehensive oversight of financial controls, patient financial services, and billing operations, I led project teams to enhance the entire non-dues revenue cycle and ensure compliance with Sarbanes-Oxley regulations.KEY ACHIEVEMENTS➥ Directed the first successful clinical trial billing process using Epic Prelude and Resolute.➥ Rolled out a.

Charleston, South Carolina Metropolitan Area

I managed the IT team responsible for building, deploying, and supporting all systems within the financial services operation at the hospital.KEY ACHIEVEMENTS➥ Steered the implementation of the first-ever CPOE system.➥ Successfully transitioned the HL7 Interface Engine from Cloverleaf to Corepoint.➥ Improved and streamlined collaboration between home.

Concord, New Hampshire, United States

Playing a pivotal role in the optimization of revenue for the hospital, I led project teams to implement new technology and streamline processes across the entire operation. KEY ACHIEVEMENTS➥ Contributed to a substantial 30% increase in net revenue.➥ Led the transition of 17 independent physician offices to hospital provider-based billing.➥ Spearheaded the.

Bachelor Of Science - Bs, Information Technology

Bachelor'S Degree, Computer/Information Technology Administration And Management

Medical Coding

Master Of Business Administration - Mba, Health Informatics