Heather Wunderlich Email & Phone Number

Greater St. Louis

• Ability to work independently, effectively, efficiently, research and understand various subject matter, and make informed decisions, while considering business risk, in a demanding environment.
• Complete EcoVadis and Worldly (HIGG) for SPP, and support operations ESG initiatives.
• Work closely with the Procurement Department to proactively address compliance and sustainability.
• Evaluate marketing content and provide guidance relating to FTC Green Guides.
• Monitor client compliance contract language and policies to ensure compliance with requirements.
• Analyze supplier test reports for correct product safety testing and address missing standards.

Greater St. Louis

• Analyze supplier test reports for correct product safety testing and address issues.
• Train teams on product compliance standards and customer specific requirements.
• Coordinate product testing and factory social audits.
• Analyze and monitor data and opportunities for risk and compliance requirements.
• Complete monthly compliance reporting.
• Manage recall process for US and Canada Promotional Products division.

North Texas

• Prospect, close, service and grow new accounts in the promotional category.
• Support sales teams from other lines of business in selling promotional products to existing office products accounts.
• Maintain customer relationships with Marketing, HR, Event Planners, Buyers, Sales and other departments that purchase promo.
• Develop and maintain a strategic plan to grow special order sales margin within the assigned clients.
• Completely understand each client’s brand guidelines and marketing initiatives, and keep internal teams updated on new initiatives.
• Develop creative promotional product alternatives for clients.

Overland Park, KS

• Coordinate domestic and international compliance requirements with internal teams and suppliers.
• Train suppliers and internal teams on state, federal, and international product safety compliance laws and internal processes.
• Arrange safety testing with labs and social accountability audits with monitoring companies.
• Request and review General Certificates of Conformity (GCC), Children’s Product Certificates (CPC), and audit against test reports.
• Conduct risk assessment for new product ideas, and request testing to ensure compliance.
• Compile compliance reporting for customer specific needs.

Overland Park, KS

• Coordinate, support and manage the efforts of 14 CSRs whom support over 1,500 Staples Sales Reps and StaplesPromotionalProducts.com call center.
• Manage rules of engagement by sales channel– including margin control and quoting/sourcing differences.
• Support over 50 quote requests per day and five order classes driving channel sales to $21 million annually.
• Working knowledge and management of five order entry systems
• Conduct Team Meetings to review sales, client, process, vendor and administrative topics.
• Contribute to development and updating of departmental procedures and processes.

Bachelor Of Science, Finance

Education record