Heather Wunderlich Email & Phone Number

Greater St. Louis

•Ability to work independently, effectively, efficiently, research and understand various subject matter, and make informed decisions, while considering business risk, in a demanding environment. •Complete EcoVadis and Worldly (HIGG) for SPP, and support operations ESG initiatives.•Work closely with the Procurement Department to proactively address compliance and sustainability. •Evaluate marketing content and provide guidance relating to FTC Green Guides. •Monitor client compliance contract language and policies to ensure compliance with requirements.•Analyze supplier test reports for correct product safety testing and address missing standards.•Train domestic and international teams on product compliance standards and customer specific requirements.•Coordinate product testing and factory social audits. •Complete monthly compliance reporting.•Manage recall process for US and Canada Promotional Products Division. •Monitor emerging international compliance concerns, understand resulting regulations, and identify how the business should respond to requirements.•Create white papers, support documents, and internal policies and procedures. •Develop product safety testing protocols to ensure compliance with applicable international regulations.•Negotiate client and supply chain contracts. •Work with Logistics Department to facilitate the product safety and labeling requirements for international shipments. •Manage international Corporate Social Responsibility (CSR) program for Staples Global Identity network. •Communicate SPP’s compliance position and demonstrate detailed knowledge of requirements with customers, engineers, attorneys, chemists, and technical associates.•Identify supplier compliance needs and provide education to facilitate the development of compliant products.•Familiar with PPE, medical devices, and OTC Drugs requirements. •Logistics Hazmat Class 3 and 9 certified in 2023.•UL 2056 Power Bank Standards Development Committee member.

Greater St. Louis

• Analyze supplier test reports for correct product safety testing and address issues.• Train teams on product compliance standards and customer specific requirements.• Coordinate product testing and factory social audits. • Analyze and monitor data and opportunities for risk and compliance requirements.• Complete monthly compliance reporting.• Manage recall process for US and Canada Promotional Products division.• Project manager for system enhancements and high touch accounts.• Research customer and industry issues, including new regulations and corporate social responsibility concerns.• Compose white papers and support documents for internal teams. • Build and develop product safety testing protocols to ensure compliance with local, state, provincial, federal and international law.• Decision maker for client and supplier contract review and negotiations. • Handle all compliance questions and concerns for US, Canada, and International business.• Develop and implement UL process to verify power bank compliance with UL 2056 and CAN/CSA 60950-1-7• Partner with Import/Export Logistics team to determine compliance requirements for destination countries. • Manage corporate social responsibility (CSR) program for Staples Global Identity Network. • Communicate SPP’s compliance position and demonstrate detailed knowledge of requirements with Engineers, Attorneys, Chemists, technical associates, and clients.• Responsible for assessing, communicating and mitigating compliance related risks to the company.• Create and execute CPSIA process when SPP is the manufacturer of record for children’s products. • Identify supplier compliance needs and provide education to facilitate the development of compliant product.• Monitor Marketing content and provide guidance regarding claim substantiation relating to FTC Green Guides. • Monitor client compliance contract language and policies to ensure compliance with requirements

North Texas

• Prospect, close, service and grow new accounts in the promotional category.• Support sales teams from other lines of business in selling promotional products to existing office products accounts.• Maintain customer relationships with Marketing, HR, Event Planners, Buyers, Sales and other departments that purchase promo.• Develop and maintain a strategic plan to grow special order sales margin within the assigned clients.• Completely understand each client’s brand guidelines and marketing initiatives, and keep internal teams updated on new initiatives.• Develop creative promotional product alternatives for clients.• Travel to various customer locations and participate in on site events.

Overland Park, Ks

• Coordinate domestic and international compliance requirements with internal teams and suppliers.• Train suppliers and internal teams on state, federal, and international product safety compliance laws and internal processes.• Arrange safety testing with labs and social accountability audits with monitoring companies. • Request and review General Certificates of Conformity (GCC), Children’s Product Certificates (CPC), and audit against test reports.• Conduct risk assessment for new product ideas, and request testing to ensure compliance.• Compile compliance reporting for customer specific needs.

Overland Park, Ks

• Coordinate, support and manage the efforts of 14 CSRs whom support over 1,500 Staples Sales Reps and StaplesPromotionalProducts.com call center.• Manage rules of engagement by sales channel– including margin control and quoting/sourcing differences. • Support over 50 quote requests per day and five order classes driving channel sales to $21 million annually.• Working knowledge and management of five order entry systems • Conduct Team Meetings to review sales, client, process, vendor and administrative topics. • Contribute to development and updating of departmental procedures and processes. • Promote teamwork, ownership and accountability while empowering team. • Complete appropriate documentation for associates relative to disciplinary action, one-on-ones, and annual performance appraisals. • Interview, hire, and on board associates for the department.

Bachelor Of Science, Finance

Education record