Heather Thomas Email & Phone Number

Charleston, South Carolina, United States

- Assisting with SEO and marketing strategy - Conduct competitive research for a variety of clients including the automotive and legal industry- Gather information for monthly blog topics, outline blogs, light copywriting - Implementing projects for creative and copy - Keyword research and optimization with content creation - Managing Google My Business.

Charleston, South Carolina Area

• Acted as a member of the Online Advertising Team and created proposals
• Account management of the company's largest digital client (approximately 40 accounts)
• Generated media contracts, ensured campaigns were set to begin on time
• Submitted creative briefs for the graphic design team with the correct logos, photos, and content
• Researched new targets to maximize marketing efforts
• Assisted sales agents with securing the best marketing strategies for clients

• Represent the firm as a first point of contact, answer phone calls, and schedule client meetings
• Completed the College of Financial Planning certification for Registered Paraplanner
• Utilized Salesforce as the client relationship database, generate client contact reports, and create communication templates
• Managed the onboarding process of new clients and distribute educational materials
• Created invoices and process payments via Quickbooks online
• Worked closely with the Charles Schwab Service Advisor team

Charleston, South Carolina Area

• Establish positive relationships with clients as the first point of contact
• Perform administrative duties (data entry, prepare correspondence, exceptional customer service, schedule client meetings)
• Maintain organization of files (physical and electronic) and coordinate various legal projects
• Research contact information about potential clients as well as existing clients to maximize the firm’s opportunities for Marketing

• Handle financial transactions for members
• Build positive relationships with existing and potential members
• Provide information of products and services to accommodate member needs
• Maintain confidential and sensitive information

• Provided assistance to contestants, celebrities, and crew in a fast-paced environment
• Assisted filming crew by recording important notes and stories during interviews.
• Gained experience in the TV production/entertainment industry

Charleston, South Carolina Area

• Produced strategic communications to increase community engagement
• Executed social media outreach to promote events and educational programs
• Developed press releases for the Sustainable Seafood Initiative
• Developed a mock article focusing on the Sea Turtle Care Center
• Monitored TripAdvisor reviews to analyze customer-based insight
• Captured photos of onsite promotions to create engaging content of animals/exhibits/guests

-Assisted setting up stages/taking down stages-Directed contestants and family to proper locations-Crowd control -Provided assistance to contestants, crew, and celebrities -Gained experience in the TV production/entertainment industry

Charleston, SC

-Collection representative for delinquent cell phone bills-Processed payments via electronic checking and debit and credit cards-Assisted with payment arrangements for customers via inbound and outbound calls

Charleston, South Carolina Area

- Handled exotic animals- Visited various marine wildlife habitats - Educated guests and supported the Aquarium's Mission- Managed cart programs