Heather Otto Email & Phone Number

The Vice President of Operations is a key leadership position that is responsible for the overall smooth operation of the Museum’s human resources, facilities, building systems, IT, security, maintenance and contracted services, including on-site food vendor and retail operations.

Manage recruitment, orientation, and training of staff and volunteers for the Museum; oversee project management of IT and Payroll with our respective outsourced partners; develop and maintain best practices for Museum policies, performance reviews, health and safety compliance, and benefits; manage staff and volunteer recognition program; collaborate on DEAI initiatives and contribute to overall support of the Museum as a member of the leadership team.

Managed recruitment, orientation, training of staff and volunteers for the Museum. Supported basic HR functions including but not limited to: benefits, policy management, and COVID-19 preparedness planning.

United States

Managed recruitment, orientation, training, and scheduling of volunteers for the Museum.

Provide administrative assistance for Psychological Science, Sociology/Anthropology & History departments; maintain department budgets; coordinate events; supervise and train work study students; provide organizational support for honors societies; conduct the student evaluation of teaching (SETS) process; provide support for faculty searches.

Create and present programs and events to support seniors in transition from college to professional life; analyze research from student groups to plan for future programs for next academic year; serve as the fiscal manager of the program budget.

Coordinated career development events, on-campus interviews, and employer information sessions; managed events and employer connections on Handshake; supervised and trained 14 student staff members; created marketing and publicity for events through print, digital and social media; advised a diverse population of students on resumes, career development software, January internship and career fair preparation; conducted information sessions for upcoming career fair; analyzed graduate survey… Show more Coordinated career development events, on-campus interviews, and employer information sessions; managed events and employer connections on Handshake; supervised and trained 14 student staff members; created marketing and publicity for events through print, digital and social media; advised a diverse population of students on resumes, career development software, January internship and career fair preparation; conducted information sessions for upcoming career fair; analyzed graduate survey data. Show less

Ashland, Wi

Reviewed professional development proposals for funding; collaborated with the committee to determine who receives funding; compiled survey results on professional development opportunities for staff; researched supervisor training models for staff in supervisory roles.Accomplishments:• Assist in the creation of the first -ever professional development fund process for all staff at the College• Effectively manage a $30,000 staff professional development budget

Developed a comprehensive training process for student and professional staff; supervised 15 staff members; directed monthly in-service meetings for on-going training; cultivated a selection process for yearly staff hiring and evaluations of staff; adjudicated student conduct cases and coordinated all sanctions; developed a supportive community conducive to learning; organized campus-wide educational programs; served as a campus on-call professional for emergencies; coordinated summer programs… Show more Developed a comprehensive training process for student and professional staff; supervised 15 staff members; directed monthly in-service meetings for on-going training; cultivated a selection process for yearly staff hiring and evaluations of staff; adjudicated student conduct cases and coordinated all sanctions; developed a supportive community conducive to learning; organized campus-wide educational programs; served as a campus on-call professional for emergencies; coordinated summer programs and summer housing for a diverse clientele. Accomplishments:• Authored Area Coordinator Position Manual• Oversight of successful staff recruitment process and hires Show less

Wayne, Ne

Supervised 17 staff members and created and tracked evaluation assessments for student employees; coordinated staff selection and training for the division; facilitated a group process activity model for first round interviews and conducted individual interviews; compiled all candidate scores for placement meetings; issued contracts to new employees; implemented recruitment meetings and events; designed and implemented a staff leadership workshop, for continued professional development… Show more Supervised 17 staff members and created and tracked evaluation assessments for student employees; coordinated staff selection and training for the division; facilitated a group process activity model for first round interviews and conducted individual interviews; compiled all candidate scores for placement meetings; issued contracts to new employees; implemented recruitment meetings and events; designed and implemented a staff leadership workshop, for continued professional development addressing topics such as community building, crisis management, conflict resolution, and social justice issues; maintained a staff recognition model; adjudicated all student conduct cases; taught CHOICES alcohol courses and Certified Peer Educator (CPE) sessions; facilitated summer conferences and associated housing needs managed two residence halls that housed approximately 500 students.Accomplishments:• Effective fiscal management of $9000 Residential Hall budget• Created and implemented effective fall professional training for all staff; implemented guidebook app for mobile devices to improve the organization of training• Successful development and implementation of Resident Assistant Course, Res Life 101, for ongoing staff professional development • Authored article on Emergency Management in UMR-ACHUO Perspectives magazine Show less

Wayne, Ne

Reviewed and prepared search materials; organized job search documents for search committees; coordinated phone interviews for first round candidates; processed I-9 verification forms; assisted with payroll tracking; processed monthly leave reports; maintained electronic filing processes; compiled data for e-verify; updated employee wellness program; processed bi-weekly time cardsAccomplishments:• Successfully apprenticed the details needed for a successful job search process including:… Show more Reviewed and prepared search materials; organized job search documents for search committees; coordinated phone interviews for first round candidates; processed I-9 verification forms; assisted with payroll tracking; processed monthly leave reports; maintained electronic filing processes; compiled data for e-verify; updated employee wellness program; processed bi-weekly time cardsAccomplishments:• Successfully apprenticed the details needed for a successful job search process including: job postings, application collection, communication with candidates, scheduling interviews, and preparation for the search committees Show less

Masters Of Science, Non-Profit/Public/Organizational Management, 3.8

Master's of Science Organizational Management with a focus in Human Services Course Work List High Performance Leadership - Spring 2014.

Bachelor'S Degree, Major: Sociology, Minor: Psychology

Activities and Societies: Flute Choir, Band, Front Desk Worker, Resident Assistant and Tri-College Resident Assistant Conference Committee