Advised customers on leading capabilities, connected experiences, and transformational change to drive impact, value, and success.

Worked at the intersection of design and technology to bring together the complete spectrum of Salesforce's capabilities to discover new avenues for disruption and champion long-term customer success.

PandoLabs is Park City’s entrepreneurial community and execution network. Members are the most active and engaged entrepreneurs, capital providers, service providers and mentors in Utah. PandoLabs focus on matching people, setting the stage for collaboration, and creating an atmosphere for entrepreneurial success.

Experienced at turning a vision into an actionable, integrated project plan across large-scale business enablement programs. Developed persuasive value propositions, lead cross-functional teams, and managed the end-to-end creation of proposals through the execution of work.

CRM Implementations, Business Lead: Designed sprint and release plans to accelerate business value. Tied capabilities to business metrics and users to enable ROI-based implementation decisions. CRM Strategy and Vendor Selections: Brought customer journeys, functional requirements and user-experience design to create the future state vision, determine leading capabilities and select the right technology platform.Transforming the Client Journey, Strategy Lead: Drove the digital strategy and deployment of a global client experience redesign for the US Leadership Team. Prioritized initiatives and managed the portfolio of projects.

Developed quantitative models to inform distribution strategies, market segmentation and customer experience to drive competitive advantage.Developed PwC’s proprietary Voice of the Customer tool, Experience Radar. Method combines adaptive choice based conjoint and Bayesian econometric tools to model customer decisions and the experiences valued most.

Luxury travel consultant, specializing in fly fishing in Russia’s Arctic Circle. Recognized as “Rising Star” at Virtuoso’s Travel Mart; nominated as top “30 under 30” by Travel Agent magazine.