Heather Van O' Linda Email & Phone Number

Leesport, Pennsylvania, United States

Responsible for assisting with the strategic planning, organizing, directing and coordinating the activities of the sales organization to effectively execute sales strategies that will drive targeted profitable growth.

Allentown, Pennsylvania, United States

-Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty-Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers-Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships-Utilize data and territory experience to identify key growth opportunities, as well as retention risks for each of my territories -Focus on partnership with externals, increasing our market penetration through supporting the end to end delivery of product updates, web-based presentations and in-person meetings retaining our larger clients while also proactively cultivating new prospects-Contribute to combined strategic growth of BU revenue and P&L expansion-Team Lead Skills: BU BOB Champion responsible for leading and supporting our sales team on the focus to exceed the vital BOB goal to achieve 90%

Leesport, Pennsylvania

King Of Prussia, Pennsylvania

-Grew and managed homeowner associations -Worked with operations team to improve route density -Facilitated better communication and process for our HOA book of business

King Of Prussia, Pa

-Establish a partnership with each member of the Sales Team to maximize selling time, ensure accurate orders, achieve high levels of customer satisfaction and ultimately be a strong contributor to the achievement of department and company sales volume goals.-Apply excellent attention to detail and organizational skills, expertise in sales relations, ability to anticipate needs and comprehensive product knowledge to act as a true extension of the Sales Team

King Of Prussia, Pa

-Responds to and resolves customer service inquiries, requests or complaints-Handles all temporary business inquiries including describing services available, quoting price and selling services-Responds effectively and courteously to customer service inquiries, requests or complaints. Returns all customer calls in a timely manner-Notifies the appropriate personnel to respond to the customer’s problems and concerns-Researches and resolves issues in a timely manner-Utilizes weekly pricing sheets to price containers for live loads-Determines the appropriate disposal site, using division management guidance-Initiates contact with customers whose containers should be returned, or begin paying rent-Reviews daily reports with the Customer Service Supervisor/Manager, Office Supervisor/Manager, and/or Sales Manager-Enters service and route data into computer for billing and route scheduling purposes.-Performs other job-related duties as assigned

East Stroudsburg, Pennsylvania