Responsible for assisting with the strategic planning, organizing, directing and coordinating the activities of the sales organization to effectively execute sales strategies that will drive targeted profitable growth.

-Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty-Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers-Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships-Utilize data and territory experience to identify key growth opportunities, as well as retention risks for each of my territories -Focus on partnership with externals, increasing our market penetration through supporting the end to end delivery of product updates, web-based presentations and in-person meetings retaining our larger clients while also proactively cultivating new prospects-Contribute to combined strategic growth of BU revenue and P&L expansion-Team Lead Skills: BU BOB Champion responsible for leading and supporting our sales team on the focus to exceed the vital BOB goal to achieve 90%

-Grew and managed homeowner associations -Worked with operations team to improve route density -Facilitated better communication and process for our HOA book of business

-Establish a partnership with each member of the Sales Team to maximize selling time, ensure accurate orders, achieve high levels of customer satisfaction and ultimately be a strong contributor to the achievement of department and company sales volume goals.-Apply excellent attention to detail and organizational skills, expertise in sales relations, ability to anticipate needs and comprehensive product knowledge to act as a true extension of the Sales Team

-Responds to and resolves customer service inquiries, requests or complaints-Handles all temporary business inquiries including describing services available, quoting price and selling services-Responds effectively and courteously to customer service inquiries, requests or complaints. Returns all customer calls in a timely manner-Notifies the appropriate personnel to respond to the customer’s problems and concerns-Researches and resolves issues in a timely manner-Utilizes weekly pricing sheets to price containers for live loads-Determines the appropriate disposal site, using division management guidance-Initiates contact with customers whose containers should be returned, or begin paying rent-Reviews daily reports with the Customer Service Supervisor/Manager, Office Supervisor/Manager, and/or Sales Manager-Enters service and route data into computer for billing and route scheduling purposes.-Performs other job-related duties as assigned