Heather Young Email & Phone Number

Remote

Designs, implements, and maintains CareRev's cloud infrastructure and softwaredeployment pipelines using platforms and tools such as AWS, Github Actions, Kubernetes, Terraform and Istio. Monitors, troubleshoots, and resolves infrastructure and application-related issues usingDatadog. Works closely with other senior engineering and product leaders to deliver the infrastructure necessary to change healthcare for the better.

Manages the system operations for music distribution software that serves over 1.5 million customers. Maintains CI/CD pipelines on Bitbucket, supports all environments and resources on AWS. Key team member in a transition from Windows servers to containerized auto-scaling deployments using Docker & Kubernetes.

Washington, United States

Harden CI pipelines to avoid silent failures and incomplete job steps. Improved performance of build & deployment job pipelines on Gitlab. Right-size infrastructure to save costs. Separated tenant infrastructure across multiple Google Cloud Projects for a clear picture of per-tenant costs and to comply with privacy requirements. Used private networking across projects to secure communication between resources. Move plain-text secrets to secrets manager. Implement developer VPN for access to private resources.

Remote

Talky Inc. has transitioned to its own business entity. I am part of small team of founders at Talky where I support the infrastructure that runs the simplest video chat service on the web. At Talky I manage Kubernetes clusters, CI/CD systems, Linux Servers, and PostgreSQL databases. I provide monitoring services and respond to emergency incidents. I contribute to our Node.js codebase and directly solve our customer's problems.

Remote

Manage, configure, and optimize infrastructure for applications including Talky.io, SimpleWebRTC and other projects. Maintain and update server infrastructure using Kubernetes, AWS, GCP, Docker, and other cloud computing tools & platforms. Provide operational support to developers on projects and oversee deploys with CI/CD on Drone.io. Build tools and automation scripts in Go, Node.js, and Bash to facilitate developer freedom. Help streamline and automate processes for simpler configuration, deployment, and scaling. Share in the responsibility to provide coverage for on-call emergency support.Contribute to backend services and applications in Node.js. Reviews PRs and manages Github Issues. Builds and maintains API services with the Hapi.js framework, manages Postgres databases with knex/bookshelf.Offers project management support for developer teams including client communication, invoicing, expectation management, and meeting facilitation. Chaired a working group to develop team-wide project management standards. Promotes a process-driven, people-centric culture and works to improve documentation and reduce technical debt wherever is it found.

Claremont, Ca

Proctors are on call for 24 shifts multiple times throughout the semester. We handle emergency situations, student conflicts and peer counseling and advising. We also coordinate dorm events, mediate conflict, and manage holistic student support.

Claremont, Ca

Tutors students of all years in Math courses including Proof-Based Calculus, Linear Algebra, Differential Equations, Discrete Math, and Probability and Statistics. The emphasis of tutoring was on conceptual mastery as well and homework help.

Claremont, Ca

Tutored underclassmen in Computer Science courses by helping them with coding projects and clarifying concepts or syntax that may be unclear. Also assisted with grading of coursework. Courses Tutored: CS5 - Introduction of Computer Science, CS60 - Principles of Computer Science, CS131 - Programming Languages.

Richland, Wa

Code. Debug. Code. Teach Waltz. Code. Debug. Code.Overhauled and built extensively on a CRUD Node application called Endeavors which is used by the team to determine their next project. Team members can submit ideas to the app and the app allows for the entire team to collaborate, up-vote, or down-vote the idea, leave comments, and eventually turn the idea into a step-by-step project. Designed and built an application called Textcapade from scratch. Textcapade allows users to play a Create-Your-Own-Adventure game via SMS messaging. Occasionally acted as a waltz instructor and pianist as needed.

- Developed curriculum for Triangleland, a game designed to teach geometry concepts to middle school and junior high students. - Worked collaboratively with a team via the internet to make decisions and code the game in java. - Redesigned the company site of starfishenterprise.net, a Home Owner's Association site, and am- Currently building a site for a capital management club using the Wordpress platform. - Familiar with HMTL, CSS, PHP, and Javascript.

Yakima, Washington Area

- Tutors students of all ages from elementary school to adult in mathematics. - Comfortable tutoring Basic Arithmetic, Algebra, Geometry, Calculus, Probability & Statistics, Differential Equations, and Linear Algebra.- Most recently I tutored several adult students in Statistics during the summer.

Yakima, Wa

- Created invoices, received payments for Intellicard, Inc., a small publishing company. - Wrote checks and deposit slips, paid bills, customer service via email, fax, and phone. - Packaged and shipped books and other informational products to locations internationally. - Skilled at using Quickbooks and in dealing with UPS shipping services.

- Assisted with research in biotechnology lab doing tasks including polymerase chain reactions and gel electrophoresis. - Familiar with lab environment and equipment such as centrifuges and spectrometers and with using NCBI databases.

Bachelor’S Degree, Mathematics And Computer Science

Activities and Societies: D-III Varsity Swim Team, Claremont Colleges Balroom Dance Club, Honor Board Representative, Delta-H Outdoors.

Associate Of Science (A.S.), Science Concentration

Activities and Societies: Phi Theta Kappa, Concert Choir, Madrigal Feaste Received Associates of Arts with an emphasis in Science jointly.