Heaven Tan Email & Phone Number

Singapore

• Receive, audit and process all disbursements in accordance with process guidelines and specific policy matrix • Draft assignment letters/packages to start or end an international assignment• Provide payroll instructions to initialize a new assignment or to end an assignment• Timely follow up for required assignment forms• Run ad hoc reports for population figures to assist in quarterly updates• Update and maintain current database• Adhere to Records Management Guidelines on all private, discretionary and control documents• Investigate and resolve payroll issues• Responds appropriately to all internal/external customer inquiries within 1 business working day• Provide training and guidance to new onboard staff

Harbourfront Tower 1

Seconded to ExxonMobil Asia Pacific Pte Ltd.• Receive, audit and process all disbursements in accordance with process guidelines and specific policy matrix • Draft assignment letters/packages to start or end an international assignment• Provide payroll instructions to initialize a new assignment or to end an assignment• Timely follow up for required assignment forms• Run ad hoc reports for population figures to assist in quarterly updates• Update and maintain current database• Adhere to Records Management Guidelines on all private, discretionary and control documents• Investigate and resolve payroll issues• Responds appropriately to all internal/external customer inquiries within 1 business working day• Provide training and guidance to new onboard staff

Beach Road, Concourse #30-00

• Receive, audit and process all disbursements in accordance with process guidelines and client specific policy matrix • Ensure transactions are correctly coded • Ensures all required receipts & documentation supports claim before processing• Checks for appropriate authorization for items out of policy matrix • Receive, audit and set-up recurring payment records • Receive, validate and setup (if require) bank details before payments. • Ensures payments are processed within the given SLA set accordingly:• Amex reconciliation for company corporate credit card used by Assignees• Investigate and resolve where billings are challenged by consultants or client and re-issue as appropriate.• Responds appropriately to all internal/external customer inquiries within 1 business working day• Provides accurate and timely response to internal and external customers regarding payments• Provides training on all aspect of a Financial Associate role to newcomers onboard the team

Beach Road, Concourse #30-00

 Adheres to the Brookfield GRS Premier Service Philosophy in all aspects of the assignment process Liaise & follow up with Destination Service Provider, School, Vendors and other third parties as required for all payments, refund and any other daily issues on behalf of the consultant Produces draft payroll instructions for the payment of allowances and deductions from the assignee’s payroll Validates assignee expense claim forms and payments to third parties according to policy matrix and processes before sending to Client Accounting team for actual payment Managing and monitoring of all on-going reoccurrence rental payments  Drafts all appropriate transfer-related forms and documents  Sets up, maintains and updates the hard copy files and the Brookfield GRS’ client database to track all aspects of the assignment Provides data to assist Client Account Manager and Consultants for the collation of client reports

Crawford Lane

Admin & Operations Procurement of Office supplies Documentation of books To provide quotations, explanation to final stage execution and coordination for all requested customized Food Tours To provide quotations, explanation for all requested dinner menus, events, photography request and media programme recording at Makansutra Gluttons Bay Mailbox, courier services, newspaper. Christmas decorations Recording and housekeeping of all publicity articles, media reports, press release, videos Issue of Makansutra Certificates On-going lookout and research on new or existing listed stalls/restaurant/cafes for food-tasting for the Singapore Makansutra Food Guide To answer all emails on Food Tasting Invitations, HR recruitment agencies To liaise with Webmaster & ensure website is up-to-date with the latest articles, events & informationPersonal Assistant to CEOAssisting with CEO’s Project- Power98 Podcast Suggestions of stalls to feature Conduct recording session Liaising with Power98 Producer-Presenter (DJ) on the Podcast & recordings- The New Paper Suggestions of stalls to feature Assist in setting up of interview timing – for stalls that are already listed in the Makansutra Book To approach and request for interview – for stalls that are new – not in Makansutra Book Assist in photography shoots- Korean World (Magazine) Suggestions of monthly theme in hand with suggested stall listings To do up a sample article for CEO to edit if need be Liaise with Editor of Korean World on delivery dates and article requirements- Others To answer CEO's email Make restaurants reservation RSVP for eventsAccomplishments: Completed the making of Makansutra Singapore Food Guide Book and credited as Business Operations Participated in the recording of Power98 podcast aired over radio during period May 2008 – November 2008

Peninsula Plaza

 Prospect new clients for recruitment assignment via cold-calling, newspaper and referrals Execute the sourcing of suitable candidates for clients to consider via jobs site, search for resume, request for resume, referrals Negotiating and preparation of quotation and Service Agreement Conduct first round interview for clients - prescreening Coordinate interview arrangements Assist client & candidate to establish an employer-employee relation Perform client & candidate follow up Perform documentation work