Heba El-Sayed Email & Phone Number

Egypt

Egypt

• Arrange for creation and distribution of presentations and supporting documents to assist sales & pre-sales teams to generate business leads• Manage day to day sales, pre-sales and post-sales support operations, arrange meetings, prepare meeting materials, report meeting minutes for & follow up the action plans.• Coordinate the Tender process within the Tender Team, set deadlines and responsibilities & Ensuring Tender Submissions are submitted on Time and via correct delivery method.• Creating a Project schedule, with milestones, due date and estimates for materials & resources to ensure project goals and deliverables are aligned with project implementation.• Follow up with Vendors, Suppliers and contractors to ensure timely, effective supply and delivery of Goods, Services and Works.• Assist in Creating Purchase orders and manage the end-to-end purchase order life cycle including material and service delivery to meet project schedules.• Identifies Performance gaps and works with managers to develop and implement appropriate Training to improve performance.• Handling Phone Calls, emails, answering customers queries, complaints and arranging delivery dates and scheduling events & Conferences• Developing and maintain filing systems & Prepare expense reports, like bonuses, marketing and travel arrangements, and correspondence including letters, memos reports .

• Responsible for the global Accounts Management and delivery of profitable, long term business of those Accounts.• Handle inbound calls and provide callers with product and service information• Maintain & Review the customers and vendors sales forecast.• listening to customer requirements and presenting appropriately to make a sale;• Schedule appointments with prospective customers.• Collaborate and engage with aligned Sales Team to close deals once any opportunity is identified.• Manage day to day Sales Support Operations, arrange Meetings, prepare meeting Materials and report Meeting Minutes for.• maintaining and developing relationships with existing customers in person and via telephone calls and emails;• Route qualified opportunities to the appropriate sales executives for further development and closure• negotiating on price, costs, delivery and specifications with buyers and managers;• making accurate, rapid cost calculations and providing customers with quotations;• Submits orders by referring to price lists and product literature.• Investigate problems; prepare reports; develop solutions, and make recommendations to management to resolve customer complaints• Assists the Marketing Department in Events, New Marketing Campaigns, and Trade shows.• Recommends changes in products, service, and policy by evaluating results and competitive developments.

• Prepare clear Sales Analysis, as well as Sales Reports, Sales Orders Status, Sales Agreements, in-Time Proposals and Presentations.• Responsible for timely, accurate Quotations and various Pro-forma invoices to Customers, processing Inquires through E-mail, phone and fax. • Working in close conjunction with Management to gain accurate Picture of the business in terms of Budgets and Sales Expectations.• Keep accurate records of monthly and annual sales figures on a computer database.• Tracking Sales orders to ensure that they are scheduled and sent out on time.• Organizing Sales Promotional Campaigns and Events.• Responding to Sales Queries via Phone, E-Mail and in writing.• Support the Sales Team in attaining Targets, in the Respect, execute great Marketing Strategy starting with Market research, analysis and evaluation, continuing with new Proposals and Changes.• Assist the Sales Team focusing mostly on managing schedules and the distribution of any sales documentation.• Working closely with the sales team to assess the progress of the department and develop sales strategy accordingly.• Handling a high volume of Customer enquiries whilst providing a high quality of service to each caller.• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.• Conducting presentations or seminars to the sales team regarding key points of products and market demands.• Produce reports on progress within the department and outline any developed strategies to improve.

• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.• Prepare agendas and make arrangements for committee, board and other meetings.• Handle travel arrangements and expense reports.• Compile, transcribe and distribute minutes of meetings.• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.• Plan and organize meetings and events.• Prepare response to correspondence containing routine inquiries.• Provide clerical support to other departments.• Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.• File and retrieve corporate documents, records and reports.