Heba Samir Email & Phone Number

Egypt

• Support with External Communication issues with Macro Partners in Europe, assist in preparing vision & mission statements, summary reports, agendas, course of action for BOD meetings...etc.• Manage the scheduling and preparations with regard to all Board Meetings• Manages the agenda of the board meetings and make sure the required people attend in time • Maximize the internal & external communication effectiveness • Maintain stakeholder relations (MACRO Chairman, MACRO CEO. and, Macro partner in Europe) through close follow up on current affairs, reply to stakeholder inquiries in a timely and quality manner • Support with Mega events preparation with marketing manager, and sales directors • Type various executive correspondences, take notes and transcribes dictations• Manage the general administration and office procedures to ensure timely completion of tasks• Co-ordinate and liaise with all department Heads/ Managers in the office as per Board's instructions for various staff meetings, reports, presentations ...etc. •Maintain Chairman & CEO’s schedule and take responsibility for time allocation. Well plan the office priorities, deadlines, and projects effectively and in a timely manner Make necessary arrangements for travel plans of Board members Receive incoming mail, faxes and support Board Advisor to sort, action, and filing Assist Board members in basic researches and related data collection to prepare various reports and proposals Keep confidential and sensitive data secured properly and available on demand Observes and implements established office policies and procedures Ensure compliance with code of conduct all time Be the advocate and ambassador of aligning and cascading the regulations assigned by the board members and ensure staff adherence in implementation while exhibiting the same Handling all secretarial tasks/diary management, and office administration activities for Board members in a timely manner

Egypt

Coordinate with Global Regulatory Manager in Head-Office Registration needs for each of the NAEM countries Follow-up with sub-area Managers on registration dossiers requirements based on company objective for each year Meet Ministry of Agriculture Registration Officials to discuss regulations and identify processes per each country Communicate with clients per each of NAEM region countries to complete registration dossiers technical documents legalization Set Registration organograms per each country and update critical path based on changes of regulations Make clear Standard operating procedure per each NAEM country for registration assigning responsibilities, and length of each step of registration Coordinate with Global Registration Manager in Head Office priorities per each country and communicate Sub-Area Managers with set deadlines Review documents prepared by Head Office and assess its acceptance per each of the NAEM country local ministry of Agriculture Registration Department Travel on regular basis within the NAEM region to meet Sub-Area Managers and review Regulatory status per each country Create Local database in Cairo office for submitted documents for registration in each country, update records with new additions or whenever needed by new regulations Report Directly to NAEM Area Manager with Regulatory plans status, steps planned and changes required in priority of registration Set timetable for processes between Head Office and Sub-Area Managers, and secure acceptance of team on deadlines

Egypt

Responsible for creation and implementation of the Market Access Novartis program in Egypt in cooperation with Ministry of Health- develop effective and innovative pricing strategies in line with competitors, and Novartis NAEM Area countries-Attend and Represent the company at all pricing committees for new launched products and negotiate all future price increase for all old products in cooperation with the Marketing department-Establish, maintain the relation with relative decision makers in governments, through cooperation projects with governments and some relative Associations, and persistent professional visiting.-Submit, Follow-up and secure clinical Trials requests at Ministry of Health- Supervise receipt/ dispensing of samples for the ongoing clinical trials- Assure proper storage of clinical trials documents, samples, re-test dates and labels for CRADRA Advisor duties:Ensure Adequacy of filing for registration, pricing and accuracy of correspondences with Ministry of Health, and HQ Prepare monthly Market access meetings, draft agenda, invite attendees, minute accurately each meeting, andfollow on course of action requested from participants Follow-up on public opinion Concerning Health issues with respect to drug regulations through creating ContinuousFiling for Media Releases and Newspaper Articles Communicate with HQ to ensure receipt of registration required documents, and or samples for new products & re-registration of all old brands. Strengthen direct contacts with Ministry of Health authorities to report changes in governmental policies orstrategies, and through organizing continuous joint activities to serve the public Sharing of information made available about market, new government regulations..etc while involving relevantdivisions

Egypt

Perform Corporate duties: Plan yearly budget for communication activities  Handling inquiries and complaints transferred from Novartis corporate communication office  Preparing action plan for corporate topics & crisis management (Earthquakes, counterfeit… etc) Dealing with social responsibility arena, and public affairs and ensure involvement in these activities (Such as Community Day Program...etc) Report pro-actively our local accomplishments, news to corporate communication peers via Intranet network Pro-actively participate in global communication meetings and conferences to present Novartis Egypt Perform Internal Communications duties: Preparing and organizing Novartis internal communication activities such like: Employees family program, printed Bulletin News…etc Sharing Information about New brands and global key messages with local Novartis associates  Reporting, and translating Media releases to management, and concerned divisions relevant to competitorsPerform Media Relations & External Communications activities: Working closely with marketing on a mentoring program to arrange for a DTC (Direct to Consumer Project)  and KOLs via different media channels (TV, radio and Newspapers or Magazines)  Establishing strong relationship with key media contacts and publish proper press releases covering company local events and global activities  Managing Media inquiries, statements about the company in coordination with Corporate media relations  Develop proper communication printed material such like (Agendas, Desk calendars, Brochures.etc) Consolidate, and communicate in agreement with CPO Head the External communication desired messages to the different stakeholders from employees, patients, KOLs, government bodies..etc

Egypt

Ensure Adequacy of filing for registration, pricing and accuracy of correspondences with Ministry of Health, and HQ Prepare monthly Market access meetings, draft agenda, invite attendees, minute accurately each meeting, andfollow on course of action requested from participants Follow-up on public opinion Concerning Health issues with respect to drug regulations through creating ContinuousFiling for Media Releases and Newspaper Articles Communicate with HQ to ensure receipt of registration required documents, and or samples for new products & re-registration of all old brands. Strengthen direct contacts with Ministry of Health authorities to report changes in governmental policies orstrategies, and through organizing continuous joint activities to serve the public Sharing of information made available about market, new government regulations..etc Keep an eye on competition as a member of the global competitive intelligence team with regards to registration,pricing and re-pricing of products Liaise with other multi-national companies’ peers (counterparts) and the local authorities (Ministry of Health) toexchange information and demonstrate problems such like patent related issues Support in relevant registration activities including pack size changes, insert leaflet update, Bulk approvals, CMCsubmission, analysis follow-up Enhance the registration process of new products by speedy analysis at Ministry of Health, review at specializedcommittees while ensuring that the old products (registered since 10 years) are- re-registered in due time. Handle Novartis products’ pricing process internally and externally in coordination with Medical Director Working closely with marketing, finance and production associates to assure setting the right price Submit, Follow-up and secure pre-license sales requests for none registered/ priced products

Egypt

Maintaining adequate records of customers’ correspondences, proposals and expenses  Developing bi-annual Training Plans for staff, and to fulfill external customers’ requests Communicating Training Suppliers lists, and monthly schedules to all RAYA Subsidiaries Identifying Marketing segments, and tailoring customized training programs accordingly Diversifying training portfolio to cover both IT & Business development training solutions Creating 1st Training Catalogue for IT Training & People development Arranging external training with international authorized IT Training suppliers Pre-training courses co-oridnation with trainers, and material suppliers Course delivery preparation on site or at client’s premises Monthly reporting of sales revenues by sectors trained with short analysis on best areas of GP Monthly reporting of training expenses to finance department and allocation of cost to the concerned divisions Evaluating & analyzing courses appraisal forms, and performance of different training suppliers  Participating at the process of ISO 9002 Certification as an Author for Staff training procedures and its execution

Egypt

Direct reporting of PR activities to General Manager & matrix reporting to Marketing Director and at Head Office  Organizing special events: Conferences, New Launches, and Tournaments arrangement(Arranged Inauguration Celebration of the Executive Facilities for more than 3000 participants)  Participate in Promotional & PR Campaign budget preparation Conducted customers’ surveys to measure satisfaction rates Created data base for regular customers & key journalists locally & Internationally Developed monthly Newsletters, Flyers and Brochures Editing & publishing of monthly Ads (Arabic & English) to promote hotel facilities, and or make indirect promotion Developed promotional programs for customers (Customers Loyalty Club)

Egypt

Customers’ checks issuance Vs wire transfers  Record keeping of wire transfers transactions Daily reporting of wire transactions movements to Head Office

International Business Diploma, International Business, Distinction

- Business Finance - Effective Communication Skills - Business Organization - marketing Management - Human Resources Management

Gcp, Good Clinical Practices, 80 %

Bachelor Of Business Administration - Bba, Foreign Trade- English Section, Good