Heba Faidy Email & Phone Number

Member of the services team at ITWORX Education the leading software house in education in the MENA region. In 2014, ITWorx Education was named as Microsoft worldwide partner of the year in Education.1-Conducted requirements review2-Estimated testing effort3-Assigned tasks to quality team members ,supporting them and making sure that they are doing the tasks correctly4-Reviewed project schedule and making sure that we are following it correctly5-Reviewed the design of the systems6-Designed test plan7-Designed and Reviewed test cases8-Performed ad hoc testing9-Reported bugs and following till its closure10-Generated testing status reports11-Communicated directly with the PL highlighting any risks12-Conducted training for quality team members13-Estimated testing effort in proposals

Member of "Education Services Team"1-Conducted requirements review2-Estimated testing efforts3-Designed and executed test cases4-Reported bugs and following till its closure5-Supported junior team members 6-Created testing documents7-Performed security testing8-Performed performance testing

A member of Egypt testing team for Vodafone Germany. The testing team for this project collaboratively consists of Egypt team, India team, and Germany team. The Egyptian team consists of 25 testing engineer organized into sub-teams, with each sub-team led by a senior team member. 1-Conducted, testing orientation sessions for fresh team members.2-Trained, junior team members on testing and system domain knowledge.3-Supported, junior team members through their testing activities.4-Supervised and led, a sub-team of 10 members.5- Prepared, daily status reports.6-Reviewed, test cases.7-Ensured, quality of development deliverables8-Designed, test cases and executed them.9-Reviewed, documents and requirements. 10-Estimated and planned, testing efforts and schedule. 11-Liaisoned, through emails and calls, with German and Indian teams.12-Reported bugs and followed up on them till closure

A member of a special team “ITWorx Education Products”, a team dedicated for developing ITWorx own products. The Education account is specialized in developing educational, Collaborative Content Services, e-learning portals, and Content Management Systems.1- Ensured, quality of development deliverables.2- Reviewed and participated in Test Plan document.3- Designed, test cases and executed them.4- Reviewed, documents (Design documents ,user guides and user manuals )and requirements documents. 5- Estimated and planned, testing efforts and schedule. 6- Supported, other teams adopting ITWorx products.7- Prepared release notes.8- Prepared daily and weekly status reports9- Attended design meetings10- Reported bugs and followed up on them till closureProjects Involvement - EPA (Electronic Provisioning Application): a school provisioning system; similar to Microsoft Provisioning System (MS MPS). Deployed in UK Essex and Dubai.- MIS (Management Information System): a management system to manage data communication between two entities. Complements EPA by delivering students’ data to be provisioning from the educational institutions to individual schools.- ExamExpert: an online exam taking system that allows students to take exams online, exams grading, and parental supervision of grades. - E-Portofolio: a learning system allows learners to pursue educational targets through setting goals that can be tracked against completion and way of conduct.

Automated programmatically, conversion of files, sent by clients in the US, into required format and content for their submission to insurance companies.Responsibilities :-• Analyzed, documents and business rules.• Coded and mapped, the automated conversion between source and destination files. • Tested and analyzed, error reports resultant from conversion.• Communicated and mediated, channels between clients in US and destination companies.