James Hecker Email & Phone Number

Orlando, Florida, United States

• Contributed in external research projects to support resort operations, sales and marketing, and owners services
• Participated in the development of data collecting systems that utilize SSO, SFTP, Qualtrics, and Excel
• Collected, analyzed, reviewed and developed display models for the data collected across projects
• Conducted various external AD Hoc research projects while examining and learning more about owners and their behaviors
• Contributed to numerous internal research projects relating to working environments, hiring, training, and various other company practices while advocating associates and studying their behaviors.
• Collaborated with fellow associates, directors, and leaders both within the department and across the company

Orlando, Florida, United States

• Provided counseling to those in crisis through active listening and collaborative problem solving
• Assisted with safety planning for individuals who need further assistance
• Administrated risk assessments and provided additional support

Orlando, Florida

• Worked with Disney performers, photographers, and operations simultaneously on a regular basis
• Assisted with seasonal events in collaboration with Disney’s events, catering, entertainment, and operations departments
• Provided excellent customer service within a hospitality setting and empathized with guests concerns effectively
• Displayed communication skills, teamwork skills, and cultural sensitivity with a diverse team within strict company guidelines
• Directed guests and provided relevant details pertaining to the event

Orlando, Florida, United States

• Planned events for the department, and worked on collaborative events within the university and the Orlando community
• Directed volunteers, managed students, and sent out financial fee reports
• Oversaw and prioritized projects including renovations, on-campus events, student passion projects, and workshops
• Orchestrated collaborative meetings and team-building exercises to produce productivity
• Presented trainings at workshops on sensitive matters
• Marketed on various social media platforms including sites such as Facebook, Twitter, Instagram, and Discord

Orlando, Florida, United States

• Communicated with participants in person and virtually about the study and its requirements in accordance with IRB requirements
• Gave instructions on the assigned tasks and answered questions pertaining to the study
• Gathered, analyzed, evaluated, stored, and presented data using nirsLab and Excel worksheets
• Prepared and conducted studies using fNIRS systems and Qualtrics regarding participants decisions and categorizations
• Conducted literature reviews for developing studies in the lab as well as developing questionnaires and studies
• Communicated and worked with fellow research assistants and graduate students within studies to ensure effectivity

Orlando, Florida, United States

• Administered assessments and supplied additional resources regarding clinic qualifications
• Scheduled and waitlisted patients using tools such as Titanium and Excel
• Gained relevant office work experience such as front desk management, customer service, and sensitive information arrangements
• Mediated between clinicians, patients, social workers, university faculty, and local clinics
• Performed intakes and stored sensitive patient personal information

Orlando, Florida, United States

• Thoroughly read through various assignments and provided thorough feedback
• Fairly graded assignments with details and edited when needed
• Communicated with fellow teaching assistants and graduate students quickly and efficiently

Lake Buena Vista, Florida, United States

• Worked with Disney performers, photographers, and operations simultaneously on a regular basis
• Assisted with seasonal events in collaboration with Disney’s events, catering, entertainment, and operations departments
• Provided excellent customer service within a hospitality setting and empathized with guests concerns effectively
• Displayed communication skills, teamwork skills, and cultural sensitivity with a diverse team within strict company policies
• Operated machinery, directed guests, and provided relevant details pertaining to the area

Master'S Degree, Research & Evaluation Methods

Bachelor Of Science - Bs, Clinical Psychology, Gpa 3.97

Associate'S Degree, General Studies, Gpa 3.9