Hector Castanon Email & Phone Number

Salt Lake City, Utah, United States

Salt Lake County, Utah, United States

Provided administrative support to management and staff by preparing documents, maintaining records, and organizing filing systems; I also managed office operations, including scheduling meetings and appointments, ordering supplies, sorting and distributing incoming mail, and responding to inquiries and requests for information. Additionally, I answered telephones, directed calls, and took messages, while operating computers to enter data into databases or spreadsheets, generate reports, and compose correspondence.

Salt Lake City, Utah, United States

In my role as a bilingual Patient Service Representative fluent in both English and Spanish, I provided customer service by answering patient questions and addressing concerns, verified insurance information, collected payments, and scheduled appointments, while assisting with the completion of medical forms and records. I answered incoming calls in a professional manner and informed patients about payment options, billing policies, and procedures related to their visit or procedure. Additionally, I inputted patient demographic data into the electronic health record system, effectively communicating with and supporting a diverse range of patients to ensure their needs were met across language barriers.

Mexico City, Mexico

Reviewed aircraft performance data to determine the appropriate route and altitude for a flight, monitored weather conditions, airspace restrictions, and air traffic control requirements, and prepared flight plans that included details such as fuel requirements, alternate airports, navigation routes, and estimated times of arrival. Coordinated with pilots regarding changes in flight plans due to weather or other factors, checked maintenance records for accuracy to ensure all required inspections were up-to-date before authorizing a flight plan for takeoff, and ensured that proper paperwork was completed for each flight, including weight and balance calculations, hazardous materials declarations, crew certifications, and navigational charts.