It Specialist
CurrentSupporting IT roles contracts to focus on my degree. Please contact me for companies supported and references.
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Hector Irizarry is listed as MBA, ITIL, Security + | IT Service Manager | IT Change Manager | IT Project Manager at Self employed, a with 738 employees, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a matched LinkedIn profile for Hector Irizarry.
Hector Irizarry previously worked as IT Specialist at Self Employed and DC Operations Associate at Mattel, Inc.. Hector Irizarry holds Doctor Of Business Administration, Business Intelligence from Marymount University.
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Experienced global IT leader, military veteran, & MBA – Data Analytics graduate, improving customer success through astute implementation of IT initiatives. Doctor of Business Administration student, specializing in Business Intelligence. Languages: English, Spanish, & French.Telephone: +1 (469) 938-3703Indeed profile: https://profile.indeed.com/p/hectori-wntmk7s
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Dallas–Fort Worth Metroplex, Texas, United States
Supporting IT roles contracts to focus on my degree. Please contact me for companies supported and references.
Fort Worth, Texas, United States
• Collaborated with customers, vendors, management and corporate partners during the implementation of changes, resolving technology incidents, and inquiring/eliciting requirements.• Applied advanced Microsoft Office Skills to produce extensive reports and correspondence, data gathering, and Microsoft Access database queries (SQL) in support to warehouse management system running on AS400.
Multiple Locations
• Improved operational performance through innovative applications of SharePoint, guiding strategic IT svc. initiatives & business strategy resulting in prompt mitigation of IT service interruptions & fulfilment of service level agreements (SLA) first call resolution targets to less than 15 minutes (a time reduction of 25%) (2016-2020).• Engaged stakeholders with collaborative leadership to successfully upgrade the issue tracking ITSM toolset (BMC Remedy 9.1) through teamwork & effective change management 6 months ahead of time (2017-2019).• Led a helpdesk team of 41 NATO techs.; performed incident mgmt. on BMC Remedy; sys. admin. for Active Dir. (AD) security grp/role membership, uniFLOW (print), VMware, Exchange, Win OS, SharePoint, CUCM (VoIP) (2016-2020).• Implemented & coordinated projects; planned, published orders (project documentation) to subordinate organizations; conducted periodical reports presentations (2010-2016).• Sys. Admin for AD security groups/role membership, SQL, Exchange, SharePoint – permissions-based site design for the org.’s portal, on-premises (2008-2009), & cloud based - Azure/M365 managed services (2010-2013; 2016-2020).• Configured & supported Cisco VoIP devices & CUCM (2006-2020), routers & switches (200-1016), ATM switch LS1010, & nodes' line of sight links via CLI terminal on Solaris OS (2002-2004); PBX telephony team chief (2002-2007).• Managed inventories for $15M+ in comms. equip. (2003-2016) & org’s inventory (2003-2016, 2021); achieved unit supply management excellence for the organization (2021).
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A. (Αθανάσιος) Sideris (Σιδέρης)
Colleague at Self EmployedGreater London, England, United Kingdom
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SN
Siti Nurul Ain Saipullizan
Colleague at Self EmployedSelangor, Malaysia
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NR
Nisha Raveendran
Colleague at Self EmployedPathanamthitta, Kerala, India
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BJ
Barjesh Jindal
Colleague at Self EmployedPanchkula, Haryana, India
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TS
Taj Shah
Colleague at Self EmployedThane, Maharashtra, India
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KW
K W
Colleague at Self EmployedAtlanta Metropolitan Area, United States
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AC
Ami Chitalia
Colleague at Self EmployedMumbai, Maharashtra, India
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DA
Deborah Austen
Colleague at Self EmployedUnited Kingdom
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GV
Ghuna Vel
Colleague at Self EmployedSalem, Tamil Nadu, India
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JL
Jannette L. Merritt-Phillips, Csm
Colleague at Self EmployedOwings Mills, Maryland, United States
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Specialized in forecasting, predictive analytics and data management techniques for efficient systematic analysis of business information..
Concentrated in the application of information technology to business functional areas while developing professional level business.
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Hector Irizarry works for Self employed.
Hector Irizarry is listed as MBA, ITIL, Security + | IT Service Manager | IT Change Manager | IT Project Manager at Self employed.
Hector Irizarry is based in Dallas-Fort Worth Metroplex, United States while working with Self employed.
Hector Irizarry has worked for Self Employed, Mattel, Inc., and Us Army.
Hector Irizarry's colleagues at Self employed include A. (Αθανάσιος) Sideris (Σιδέρης), Siti Nurul Ain Saipullizan, Nisha Raveendran, Barjesh Jindal, and Taj Shah.
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Hector Irizarry holds Doctor Of Business Administration, Business Intelligence from Marymount University.
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