Hector Olvera Email & Phone Number

Auburndale, Florida, United States

Schedule equipment and construction projects in order to meet customer demand including commercial and education projects. Ensure that work orders created by sales department for production are complete and accurate to reflect all labor and bill of materials required for production prior to scheduling.

Answering inbound calls and making outbound calls to customers. Investigating claims, applying policy coverage, and documenting claim files.

Research, audit, and correct critical data regarding associates' punches and absences ensuring that all Publix associates are paid accurately. Adheres to internal and external guidelines (HIPAA, government regulations, and HR Compensation)

United States

Responsible for providing first contact resolution and premier customer service to current and prior associates, customers, Time Administrators, along with Retail and Support Management utilizing at least 4 systems simultaneously. Also, responsible for monitoring all retail locations to ensure their payroll is submitted in a timely fashion.

United States

Planning, organizing and supervising the general day-to-day operation. Analyzing the workload, determining priorities and staffing capabilities and distributing work. Effectively communicating to associates by facilitating meetings, evaluating, mentoring, coaching and counseling

United States

Held multiple roles such as selector, forklift operator, dock person, and receiver.Selectors pull products ordered by Publix stores, place them onto pallets, wrap the finished order, and get it ready to be placed on a truck for delivery. Use headsets to notify them of the products that have been ordered and where they are in the warehouse.Forklift Operators maneuver powered industrial equipment to move cases and pallets and put them into their assigned slots in the warehouse. Move products from the receiving dock to reserve locations. As pick locations are emptied, forklift operators replenish them and take care to rotate inventory using the most dated inventory first.Dock persons operate powered industrial trucksand accurately load and secure pallets of outbound product for safe transportation. Ensuring all pallets and totes are accurately accounted for on the correct trailer per the load sheets for delivery to retail.Receivers receive inbound trucks while verifying the receipt of incoming products (including the size, code date, quantity, and quality of the orders). Fill out BOL and STO’s to ship accurately. Tracking all damaged product and performing TK checks.

Plant City, Florida, United States

Run cycle count/variance reports and verify counts. Handle short dated and out dated products in accordance with Phillips procedure. Work with Warehousing on new product slotting. Check, pull, segregate and document recall products. Manage returns from customers. Perform physical audits on outbound orders to validate selection and loading accuracy.

Tampa, Florida, United States

Responsible for stocking shelves, rotating shelved product, setting up displays, stocking and rotating products in coolers, organizing and rotating products in storage rooms, and moving products from storage to the sales floor.

Auburndale, Florida, United States

Responsible for overseeing store operations, teammates and ensuring that all policies, procedures, and services are performed to company standards. Ensure that all teammates are technically proficient, and all certification standards are up to date.