1. Developed over 20 dashboards across ACI, including Sales, Marketing, and Solution Consulting, to enhance operational quality and team efficiency.2. Lead Reporting and Analytics area for the commercial team of 5 members at ACI, collaborating with Salespeople from regions such as EMEA, Asia, Latin America, and North America. Provided KPIs, measures, statistics, and initiatives to improve sales development and lifecycle.3. Expanded audience for analytical tools, reports, and dashboards to nearly 350 unique viewers.4. Managed end-to-end data science projects—from problem definition to solution deployment—ensuring timely delivery and high-quality results.5. Strengthened business intelligence capabilities using advanced analytics tools, coding techniques, and cloud resources.

1. Implement in 2021-2022 Power BI as a global Tool for business intelligence at ACI with an audience of 200 people.2. Assessed business processes and identified ways to boost improvement across 3 areas: Marketing, Sales, and Finance.3. Presented findings from process analyses to senior management, securing buy-in for recommended improvements and facilitating implementation efforts.4. Maintained strong working knowledge of ERP, CRM, and business intelligence tools and operational features.5. Identified opportunities for leveraging data science techniques to drive innovation across multiple domains.

1. Developed 5 Key analytical Tools for Global Operations team to track performance and improve business intelligence.2. Collaborated with cross-functional teams to ensure the successful execution of crucial initiatives.3. Actively contributed to the ongoing success of team members by sharing knowledge, insights, and best practices during regular meetings and collaborative working sessions.4. Demonstrated excellent problem-solving skills when faced with unexpected challenges, devising innovative solutions that minimized negative impacts on project timelines or budgets.5. Standardized best practices in report generation across departments to ensure consistency in presentation formats as well as analysis methodologies employed.

1. Released local dashboard for Vice presidents in the Bond Insurance department using Power BI and Power Automate.2. Developed the initiative for insurance brokers creating the framework to control and measure the sales process.3. Worked with projects in the specification of use cases, review, and, testing of user stories for the web portal for insurance intermediaries, and trained local teams in Colombia specifically in the underwriting process with custom bonds.4. Research new strategies for the Insurance bonds department such as the Singapore insurance market, and insurance trends for insurance bonds globally.5. Mentored junior analysts, fostering professional development while enhancing overall team performance.

1. Specialized editor for the research on customs legislation delved into the implications of regulations in Colombia (2016).2. Market research specialist editor website Legiscomex.com developed study lines (free trade agreements materials college students, papers local trade acts perspectives, among others).3. Enhanced market intelligence by conducting in-depth industry competitor analyses.4. Streamlined data collection processes increased efficiency delivering actionable insights to stakeholders.5. Collected analyzed data on customer demographics, preferences, needs buying habits to identify potential market factors affecting product demand.

Management of the customs process of more than 20 monthly import processes of the petrochemical import line with a total average CIF value of more than 100 million dollars.Custom analyst contractor for the import and export process in Ecopetrol, provided professional support for imports and exports processes, interacted with local authorities regarding logistical activities, custom procedures, among others.Built strong relationships with key stakeholders such as governmental agencies, foreign companies, and local partners, fostering an environment conducive to successful collaboration.Consulted clients on optimal logistics solutions for moving goods internationally while minimizing costs.Optimized supply chain management by evaluating suppliers for cost-effectiveness and quality assurance.

Managed more than 300 annual import records for the largest oil company in Colombia.Execute import processes, handling more than 100 monthly declarations and executing monthly tax payments for more than 1 million dollars per month on the import lines of spare parts and supply for the two large refineries in Colombia.Custom analyst contractor for the import and export process in Ecopetrol, provided professional support for imports and exports processes, I interacted with local authorities regarding logistical activities, custom procedures, among others.Managed multiple projects simultaneously under tight deadlines while maintaining exceptional attention to detail.Collaborated with cross-functional teams to ensure compliance with trade regulations and policies, reducing potential risks and zero penalties or sanctions.