Hector Torres personal email
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Results driven professional with a broad based background in HealthCare Project Management, Back-Office /Information Technology, Audit, SOX Compliance and Data Center Operations leading initiatives to improve patient care, enhance quality, stabilize production environments, and deliver client expectations.
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Director Of Information ServicesNew York City Health & Hospitals Jan 2016 - Feb 2022Greater New York City AreaEITS PMO Solutions Delivery Manager • Assist Business Owners with the completion of Project Charters to capture project scope and high-level milestones.• Assist Business Stakeholders and or Business Owners to complete Business Requirements documentation.• Facilitate and chair semi-monthly meetings to evaluate new business requests. • Ensure project milestones align with the PMO Methodology (Plan, Design, Build, Test, Production Go-Live and Post Go-Live Support)• Monitor project timelines to ensure projects remain on track. Escalate project set-backs and identify potential risks and blockers.• Chair semi-monthly project/milestone review meetings with Service Line Managers, milestone owners and SME’s to review past due milestones, blockers, risks and mitigation plans.• Collaborate with Finance and Purchasing Department for fast-tracking Purchase Order approvals.• Perform data quality checks on all projects managed by the Project Management Office.• Direct oversight of fourteen Project Managers. • Monitor and report on Service Line Led projects spanning across eleven Acute Care hospital facilities.
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Assistant Vice President - It Line Business ManagementCredit Suisse Oct 2003 - Oct 2015Princeton, New Jersey• Manage the Audit Portfolio for Global Service Operations. • Perform pre-audit assessments with SME’s to ensure previously identified risks continue to be mitigated.• Collaborate with SME’s to proactively manage individual audits points before they become due.• Track, update and report on audit progress. • Assist SME’s with appropriate wording required to Fully Implement or Phase Complete an audit point.• Partner with the Central SOX team to ensure timely sign-off of departmental SOX 404 Controls. • Facilitate annual SOX Control reviews with KPMG.• Manage and track headcount activity within the regions and with the Global Service Operations Department.• Reconcile departmental headcount activity against HRIS data. • Maintain departmental organization chart and Name & Claim file. -
San Integration ConsultantComputer Network Technology Dec 1999 - Apr 2001Minneapolis, Minnesota• Evaluated client sites to determine if a SAN would be beneficial for their environment.• Performed SAN assessments and recommended solutions to address business requirements.• Provided technical support on Pre-sales and Post-sales calls.• Assisted Engineers with out-of-region hardware and software installations.• Provided onsite support for hardware and software installations and upgrades.• Managed client relationships to ensure customer satisfaction.
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Project ManagerMillennia Iii Mar 1998 - Dec 1999Westport, Connecticut• Collected hardware and software inventories of client’s assets in addition to assessing risks in the chain of suppliers and vendors.• Analyzed the inventory and determined which components had Y2K issues.• Presented Y2K findings and vulnerabilities to senior management.• Determined the compliance strategy for each non-compliant component. (re-engineer, repair, replace or retire)• Coordinated compliance efforts with vendors to obtain Y2K patches.• Assisted clients with setting up a development environment for testing software components.• Assisted clients with redeployment of Y2K compliant components into production.Assessments and Y2K compliance strategies implemented and operationalized for the following clients:The University of Medicine and Dentistry, Newark NJSaint Barnabas Medical Center, Short Hills NJLockheed Martin, Cherry Hill NJAir Express International, Danbury CTStaten Island University Hospital, Staten Island NY
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Assistant Vice President - Data Center ManagerCredit Suisse Jan 1990 - Mar 1998Greater New York City Area And Princeton, New Jersey• Managed a 24 x 7 Data Center operation supporting mission critical Banking System applications and Money Transfer Systems.• Responsible for Night Cycle Processing for all Banking System applications and Money Transfer Systems.• Directly responsible for Systems Management, Capacity Planning and physical space management.• Directly responsible for Disaster Recovery planning and testing.• Responsible for Incident, Problem and Escalation Management.• Directly managed a staff of 16 Computer Operators and 4 Systems Managers.• Managed internal and external Data Center related audit examinations.
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Assistant Vice President - Data Center Operations ManagerThe Bank Of New York Oct 1978 - Jan 1990Greater New York City Area• Managed a 24 x 7 Data Center operation supporting International Banking System applications, Money Transfer Systems and Check Processing Operations. Responsible for a staff of 34 (supervisors and computer operators) with similar responsibilities including Night Cycle Processing, Change/Incident/Problem Management, Print Center operations, and Disaster Recovery planning and testing.
Hector Torres Skills
Hector Torres Education Details
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Data Processing
Frequently Asked Questions about Hector Torres
What is Hector Torres's role at the current company?
Hector Torres's current role is Director of Information Services - EITS PMO.
What is Hector Torres's email address?
Hector Torres's email address is he****@****ail.com
What schools did Hector Torres attend?
Hector Torres attended Cuny Bronx Community College.
What are some of Hector Torres's interests?
Hector Torres has interest in Children, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Hector Torres known for?
Hector Torres has skills like Disaster Recovery, Management, Project Management, Business Analysis, Banking, Vendor Management, Strategy, Risk Management, It Management, Data Center, Integration, Portfolio Management.
Not the Hector Torres you were looking for?
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Héctor Torres
Miami, Fl1hotmail.com1 +526441XXXXXX
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Hector Torres
Austin, Texas Metropolitan Area5gmail.com, mach1services.com, isiaustin.com, gmail.com, jeffersonbank.com3 +151255XXXXX
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Hector Torres
Customer Success Manager | Driving Initiatives Focused On Customer Satisfaction, Growth And RetentionNew Paris, In2digitalhill.com, ceros.com1 +157431XXXXX
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Hector Torres
Strategic Sourcing | Contract Management | Vendor Management | Financial Analysis | Project ManagementDallas-Fort Worth Metroplex
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