Hector Cervantes Email & Phone Number

Vancouver, British Columbia, Canada

Magnitude Software was acquired by insightsoftware in November 2021.

Vancouver, Canada Area

Responsible for driving strategy for Magnitude’s digital marketing channels including Search, Display, Paid Social and Web Properties. Build out comprehensive budgets and forecasts for the Digital Channels. Manage implementation of digital programs and strategies while placing an emphasis on continued innovation. Work closely with key business partners to ensure cohesive campaigns.• Create detailed digital marketing channel strategy• Build comprehensive budgets and… Show more Responsible for driving strategy for Magnitude’s digital marketing channels including Search, Display, Paid Social and Web Properties. Build out comprehensive budgets and forecasts for the Digital Channels. Manage implementation of digital programs and strategies while placing an emphasis on continued innovation. Work closely with key business partners to ensure cohesive campaigns.• Create detailed digital marketing channel strategy• Build comprehensive budgets and forecast• Manage team executing channel plans • Collaborate with cross functional partners to ensuring alignment• Drive innovation within the digital channels• Management and delivery of website initiatives in support of marketing objectives.• Establish of SEO strategy, on-page and off-page SEO for corporate websites Show less

Vancouver, Canada Area

Experienced working with a wide range of small and medium level companies on their marketing efforts. Helping these clients to successfully increase their online presence and significantly improve key performance metrics. Effectively able to develop and implement online marketing strategies which include paid search, display campaign management, search engine optimization and web presence. Reviewed and evaluated the effectiveness of all online marketing efforts through detailed analysis of key… Show more Experienced working with a wide range of small and medium level companies on their marketing efforts. Helping these clients to successfully increase their online presence and significantly improve key performance metrics. Effectively able to develop and implement online marketing strategies which include paid search, display campaign management, search engine optimization and web presence. Reviewed and evaluated the effectiveness of all online marketing efforts through detailed analysis of key performance indicators within analytics. Show less

Coquitlam, B.C.

I'm involved in all aspects of building and deploying online applications. Which includes everything from the initial steps of establishing the user's needs, company objectives, feature specifications, and information architecture, through to interaction, interface, and visual design. Responsible for technical communication with a team overseas and customer support.

Coquitlam B.C.

Web development for customized roasted coffee order and delivered including coffee description and shopping cart.Display a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. Planned, directed and controlled the operation of the company, negotiated arrangements with suppliers Implemented operational procedures, as well, deal with all kind of costumers. Established financial and administrative… Show more Web development for customized roasted coffee order and delivered including coffee description and shopping cart.Display a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. Planned, directed and controlled the operation of the company, negotiated arrangements with suppliers Implemented operational procedures, as well, deal with all kind of costumers. Established financial and administrative controls.Created strategic plans and reviews; implement production, quality, and customer-service standards Configured server station charts to assure high degree of cost-efficient customer service; focused on customer problem-identification and resolution. Show less

Mexico City Area, Mexico

Web and software development for the medical and pharmaceutical industry.MedinetDeveloped from concept, design and final product of portal for professional physicians becoming to be the biggest medical site for doctor in Latin America with over 70,000 users in 2003. Mentored and trained personnel on policies and procedures regarding systems, programming and troubleshooting of the site.Performed IT and business systems consulting as well as software development and… Show more Web and software development for the medical and pharmaceutical industry.MedinetDeveloped from concept, design and final product of portal for professional physicians becoming to be the biggest medical site for doctor in Latin America with over 70,000 users in 2003. Mentored and trained personnel on policies and procedures regarding systems, programming and troubleshooting of the site.Performed IT and business systems consulting as well as software development and project management.Develop and implement policies, standards and procedures for the engineering, technical and design work performed in the company.Maintained a bi-weekly follow up with clients to keep them on track and have their websites updated.Supervised and coordinated programmers, engineers and graphic designers to develop and maintenance the hardware and websites.Instructed and technical support to doctors for use of website, tools and troubleshooting. Show less

Mexico City Area, Mexico

Technical lead for 5 engineers/technician team that brought the "Solar Energy Systems" from initial concept up through delivery to customers. Oversee all project plans from planning, design, installation, implementation, quality assurance and execution.Consulted and negotiated with clients and over 100 projects to find customer needs, prepare specifications, explain proposals, deadlines, present engineering reports and findings, and training for maintenance.Provide technical support… Show more Technical lead for 5 engineers/technician team that brought the "Solar Energy Systems" from initial concept up through delivery to customers. Oversee all project plans from planning, design, installation, implementation, quality assurance and execution.Consulted and negotiated with clients and over 100 projects to find customer needs, prepare specifications, explain proposals, deadlines, present engineering reports and findings, and training for maintenance.Provide technical support e.g. troubleshooting, technical questions about products and projects for external and internal customers. Show less

Mexico City Area, Mexico

Provided remote and on-site support for domestic customers, including support for LAN/WAN networks, software and hardware products and sales support , software training, and development of new products.Consulted and negotiated with over 200 clients to prepare specifications, explain proposals, deadlines, present engineering reports and findings, and training them to use their systems, networks or hardware.Troubleshoot equipment and perform corrective maintenance in breakdown… Show more Provided remote and on-site support for domestic customers, including support for LAN/WAN networks, software and hardware products and sales support , software training, and development of new products.Consulted and negotiated with over 200 clients to prepare specifications, explain proposals, deadlines, present engineering reports and findings, and training them to use their systems, networks or hardware.Troubleshoot equipment and perform corrective maintenance in breakdown situations for customers. Developed software for video capturing with medical applications to enable doctors create reports with images and results from lighting source devices.Recognized for outstanding quality of customer service with numerous personal commendation from clients. Show less

Web Software Development

Web Software Development

Mba, Master In Business Administration

Master Business Administration

Engineer, It, Solar Energy

Education record