Global Product Owner responsible for the $120M P&L and growth of Mastercard’s Project Management and Implementation consulting service. Own the product development lifecycle: strategy, design, pilot, sales materials, go-to-market (GTM), pricing, and launch. • On track to grow 26% in 2024 to exceed revenue target• Increased revenue by 80% over three years• Increased products's revenue by 35% in 2023, which exceeded the growth target for the product• Lead one of the largest consulting practices with over 150 practice members who support on product development• Created a suite of 20+ tailored sub-products across for: commercial, SMB, cross border, card value prop, operations, marketing, bin sponsorship, fintechs, personalization, conversions, rebates, supplier enablement, loyalty, personalization.

Lead the product launches in the card and lending space.Card Launch: Launched the first freelancer pilot card product to learn, test, and grow into the freelance segment in partnership with IntuitProduct Growth: Owned the marketing phone channel for Business Loans and Working Capital products, collaborated and provided consultative advice to over 200 account managers to double sales in year twoProduct Launch/Platform Migration: Launched Cross Border Payment pilots, which included the first real customers on the platform transacting in 5 countries in 2 foreign currencies, and created the strategy and roadmap for the MVP product launch for the new platformCard Capabilities: Launched Pay Over Time , a lending capability on small business charge cards, and identified a strategy to expand the product to other countriesCard Refresh/Partnerships: Supported the Business Platinum refresh by identifying the best-in-class merchant-funded offers to add to the card as a benefit for our customers

Drive strategic and nontraditional projects to accelerate growth in all segments of the commercial business; ranging from small businesses to large global clients. • Design and test next-generation strategies• Distribute learnings from pilots and research to partner teams• Execute current strategic priorities• Manage, analyze, and distribute Competitive Intelligence in banking, fin-tech, and the overall commercial payments industry

Consulted and managed high priority special projects for the executive office related to the expansion of the business as well as acted as the product manager for internal medical malpractice insurance company. PRODUCT MANAGMENT• Managed and reconciled $6 million in premiums revenue.• Conducted market assessment of Steward's and competitors’ hospitals, worked with Risk Managers to minimize risks, implemented best practice initiatives to minimize malpractice claims, and managed high priority corporate projects.• Redesigned hospital's medical malpractice workflow and consulted on IT changes to increase efficiency and stability of the program.STRATEGY• Conducted P&L analysis and reviewed contracts to strategize if a partnership or new opportunity made financial and strategic sense for the company.• Strategized and implemented ideas on how to increase the number of insured doctors in the hospital's medical malpractice program.

Consulted on a variety of strategic projects related to M&A, partnerships, and market assessments; as well as operational projects creating new workflows for large health systems. • Assessed and developed profiles of the competitive landscape for clients in order to consult on growth opportunities through M&A, partnership affiliations, or expansion into new areas • Helped clients achieve a high level of operational efficiency in their patient and billing workflow by: decreasing barriers between offices, streamlining staff communication, adjusting EMR workflows, creating automated reports, identifying and fixing areas of poor performance • Researched and analyzed the potential Impact of the Health Insurance Exchange in four states• Improved operational efficiency and performance improvement around patient workflow and billing for larger health systems• Created models to measure financial changes and behavior changes post workflow implementation

Successfully led over 18 implementations of Athenahealth’s cloud-based Revenue Cycle and Electronic Medical Records software to large hospitals and health systems in an effort to improve best practices, workflows, and operational efficiency.