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Héctor Bolaños Email & Phone Number
Head of Service Management (BRM and CEE)
at
Enable Global
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✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Service Management (BRM and CEE)
Location
Puebla, Mexico
Company size
Who is Héctor Bolaños? Overview
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Quick answer
Héctor Bolaños is listed as Head of Service Management (BRM and CEE) at Enable Global, a with 283 employees, based in Puebla, Mexico. AeroLeads shows a matched LinkedIn profile for Héctor Bolaños.
Héctor Bolaños previously worked as Head of Service Management (BRM/CEE) at Enable Global and IT Account Manager at Syntax. Héctor Bolaños holds Computer Science from Benemerita Universidad Autonoma De Puebla.
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Email format at Enable Global
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Enable Global
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Profile bio
About Héctor Bolaños
Experienced Information Technology Service Delivery Manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Service Management, Service-Level Management(SLA), ITIL, SCRUM and Lean IT.
Current workplace
Héctor Bolaños's current company
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Enable Global
12 roles
Héctor Bolaños work experience
A career timeline built from the work history available for this profile.
Head Of Service Management (Brm/Cee)
Lead a team to drive service excellence and customer engagement. By developing strategic partnerships and leveraging our team's expertise, we were able to optimize service delivery and achieve outstanding results. Our focus on customer satisfaction and team fulfillment supports business growth and continued brand market recognition / success.
It Account Manager
Jan 2021 - Nov 2023
Global Service Delivery Manager
Mar 2019 - Jan 2021
It Service Delivery Manager
Service Delivery Manager for ARCA Continental / Corporación del Fuerte / Constellation Brands @ T-Systems
Dec 2015 - Mar 2019
Sap Logistics (Mm/Srm/Dm) Team Lead For Mckesson
Aug 2014 - Nov 2015
Ams Si Non Sap Consultant
AMS NonSAP support for legacy applications to worldwide based customers English and German (Siemens Enterprise Communications GmbH).
Oct 2011 - Aug 2014
Ams Si Non Sap Consultant
Oct 2011 - Aug 2014
Support Center Internal It Sme
Jun 2011 - Sep 2011
Support Specialist
Sep 2009 - Sep 2011
Ams Si Support Consultant
T-Systems México
Puebla Oct 2011-To Date AMS NonSAP support for legacy applications to worldwide based customers English and German (Siemens Enterprise Communications GmbH).Incident Management for the AMS team - SLA accomplishment and ITIL guidance (Siemens Enterprise Communications GmbH).Service Delivery Manager backup – Acting SDM while absence of titular.Incident Translator – German to English and Spanish translator for the AMS Support Team (Siemens Enterprise Communications GmbH).
Oct 2011 - Aug 2014
Level1 Support Specialist
T-Systems México - Puebla
Performed support activities within a Level 1 scope for domestic and offshored customers such as VW, Comex, Daimler, Nemak, USG, Deutsche Bank, Henkel, T-Systems North America in Spanish, English and German.Subject Matter Expert for Internal IT customer at the Mexican near-shored TSNA Support Center.Team Leader Backup for customer accounts supported by the bilingual Service Desk team at local T-Systems México CAU.
Sep 2009 - Sep 2011
Team & coworkers
Colleagues at Enable Global
Other employees you can reach at enable-global.com. View company contacts for 283 employees →
LV
Luis Vigueras
Colleague at Enable GlobalMexico City, Mexico
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AR
Ahsli Reyes Zapata
Colleague at Enable GlobalPeru
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MF
María Fernanda Suárez Montesinos
Colleague at Enable GlobalMérida, Yucatán, Mexico
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FG
Francisco Gutiérrez
Colleague at Enable GlobalMexico City Metropolitan Area, Mexico
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ST
Sandra Torres
Colleague at Enable GlobalPuebla, Mexico
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LF
Luis Fernando Palomeque Mota
Colleague at Enable GlobalTapachula, Chiapas, Mexico
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OV
Oscar Velázquez
Colleague at Enable GlobalPuebla, Mexico
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MS
Midory S.
Colleague at Enable GlobalPeru
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AG
Aide Guerra
Colleague at Enable GlobalTlalpan, Mexico City, Mexico
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GA
Gerhard Alberto Ruiz G.
Colleague at Enable GlobalMálaga, Andalusia, Spain
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Luis Vigueras
Colleague at Enable GlobalMexico City, Mexico
View →
AR
Ahsli Reyes Zapata
Colleague at Enable GlobalPeru
View →
MF
María Fernanda Suárez Montesinos
Colleague at Enable GlobalMérida, Yucatán, Mexico
View →
FG
Francisco Gutiérrez
Colleague at Enable GlobalMexico City Metropolitan Area, Mexico
View →
ST
Sandra Torres
Colleague at Enable GlobalPuebla, Mexico
View →
LF
Luis Fernando Palomeque Mota
Colleague at Enable GlobalTapachula, Chiapas, Mexico
View →
OV
Oscar Velázquez
Colleague at Enable GlobalPuebla, Mexico
View →
MS
Midory S.
Colleague at Enable GlobalPeru
View →
AG
Aide Guerra
Colleague at Enable GlobalTlalpan, Mexico City, Mexico
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GA
Gerhard Alberto Ruiz G.
Colleague at Enable GlobalMálaga, Andalusia, Spain
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2 education records
Héctor Bolaños education
Computer Science
B. Sc, Computer Science
Harmon Hall Institute
FAQ
Frequently asked questions about Héctor Bolaños
Quick answers generated from the profile data available on this page.
What company does Héctor Bolaños work for?
Héctor Bolaños works for Enable Global.
What is Héctor Bolaños's role at Enable Global?
Héctor Bolaños is listed as Head of Service Management (BRM and CEE) at Enable Global.
Where is Héctor Bolaños based?
Héctor Bolaños is based in Puebla, Mexico while working with Enable Global.
What companies has Héctor Bolaños worked for?
Héctor Bolaños has worked for Enable Global, Syntax, T-Systems International Gmbh, T-Systems, and T-Systems México.
Who are Héctor Bolaños's colleagues at Enable Global?
Héctor Bolaños's colleagues at Enable Global include Luis Vigueras, Ahsli Reyes Zapata, María Fernanda Suárez Montesinos, Francisco Gutiérrez, and Sandra Torres.
How can I contact Héctor Bolaños?
You can use AeroLeads to view verified contact signals for Héctor Bolaños at Enable Global, including work email, phone, and LinkedIn data when available.
What schools did Héctor Bolaños attend?
Héctor Bolaños holds Computer Science from Benemerita Universidad Autonoma De Puebla.
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