Hector Suarez Email & Phone Number
Who is Hector Suarez? Overview
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Hector Suarez is listed as Project Manager and Web Development Lead at Global Urban Strategies, Inc, based in United States. AeroLeads shows a matched LinkedIn profile for Hector Suarez.
Hector Suarez previously worked as Web Development Lead at Global Urban Strategies, Inc and Bobby Studios CEO at Freelance. Hector Suarez holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Franklin University.
Email format at Global Urban Strategies, Inc
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About Hector Suarez
I am a highly enthusiastic professional. Wherever I go, I learn, I adapt, and use my experience to create business solutions that drive forward. If I don’t know the answer, or how to complete a task, I will undoubtedly learn my way to achieve it and be always an asset to my company and my colleagues.I have more than 7 years of experience in designing, implementing and measuring successful training programs, along with managing & developing high-performance customer service teams, across different industries that operate directly in the United States.As part of my last 2 job experiences, I recently designed and launched a complete employee training online platform for a rising social and musical live streaming app, and before that, I managed & developed tech support/customer service teams, while directly assisting my manager with KPI and WBR presentations, along with written communication with the regional AT&T Offshore Manager.I am proficient in:- Verbal and written English communication.- Use of Microsoft Office Suite and Google Suite.- Customer Support through phone and chat.- Customer Experience Training & Teams Development.- Web solutions going from website creation, hosting, email servers, DNS, etc.- VOIP protocols & IT troubleshooting- Remote communication software; Zoom, Slack, Asana, Jira, etc.Looking forward to work with you!
Hector Suarez's current company
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Hector Suarez work experience
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Web Development Lead
I'm running a team of highly-skilled web developers, overseeing that our projects evolve from inception to completion, leveraging carefully-defined action plans, ensuring adherence to very strict timelines, while always promoting high-quality outcome and customer satisfaction.
Bobby Studios Ceo
For the last 2 years and a half, I've been actively designing websites for small businesses as a freelancer, under my personal brand:https://bobbystudios.com/My expertise covers the following:- Responsive web design.- Company and personal website development, launch and testing.- Hosting support.- Email company solutions.- Web security among others.
Training Coordinator
I was brought in to design and lead a Learning & Team Development Company Ramp-up project for SessionsLive.comMy achievements were :- Design, develop, and launch a complete social media sales and tech support ramp up training program for 400+ employees.- L&D platform development- Training launch, metric measurement, and post-reporting.- Developed a complete FAQ internal employee website- Designed and launched the first artist onboarding how-to step by step illustrated guides.Sessions Live is a rising social and musical live streaming platform. It has a worldwide reach, allowing rising and famous artists from all around the globe, share their music live, from wherever they are, without any cost, and have to possibility to earn extra money while being supported by online fans.
Small Business Customers Tech Support Team Lead & Account Manager Assistant
3 years experience managing the day-to-day performance and admin tasks of production teams. Through this experience, I was able to learn how effective communication can generate commitment and boost employee performance, while improving my own mental resilience to adapt to rapid changing environments, so business goals can be reached altogether.My experience covers:- New employees Onboarding- Product Training- Employee Performance Monitoring- Employee Coaching & Motivation- Payroll & Admin- WBR development and written and verbal communication with upper management.My biggest accomplishment was to have been selected as Account Manager Assistant, and in less than 3 years, assigned to take over the her duties when she went on vacations, as this allowed me to manage the entire operation, 100+ employee operation, while directly supporting the account manager with the reporting, communication and WBR with the regional US Manager.
Academic & Professional English Teacher
3+ years experience developing communicative and interactive methodologies to achieve language acquisition and conversational skills faster than by traditional methods.I specialized in:- Cambridge Curricula Experience- English for the Workplace National Program ExperienceThis experience allowed me to better understand human learning curves throughout all ages and how the use of modern teaching methodologies integrated with interactive and dynamic activities can accelerate the learning process among participants.
Certified Lead Learning Services Specialist For First American Home Warranty
3+ years experience managing aggressive business ramp up training needs through comprehensive learning approaches that promote continuous performance-improvement and employee loyalty across the organization.My achievements were:- Coordinate and conduct small and large group training based on organizational staff needs.- Identify potential training opportunities in accordance with operational objectives.- Spot and support employee's talent and skills development at early training stages.- Design and implement learning material to encourage employee's product knowledge.- Manage tracking and reporting of training progress and areas of opportunities.Through this experience including a direct certification from our US client, I trained 10+ staff groups including management and agents that made possible to double the business operation in 1 year.
Hector Suarez education
Bachelor Of Business Administration - Bba, Business Administration And Management, General
Bachelor Of Business Administration - Bba, Business/Commerce, General
Bachillerato General, Bachillerato General
Frequently asked questions about Hector Suarez
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What company does Hector Suarez work for?
Hector Suarez works for Global Urban Strategies, Inc.
What is Hector Suarez's role at Global Urban Strategies, Inc?
Hector Suarez is listed as Project Manager and Web Development Lead at Global Urban Strategies, Inc.
Where is Hector Suarez based?
Hector Suarez is based in United States while working with Global Urban Strategies, Inc.
What companies has Hector Suarez worked for?
Hector Suarez has worked for Global Urban Strategies, Inc, Freelance, Next Music, Teleperformance, and Educlase │ Academia De Ingles.
How can I contact Hector Suarez?
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What schools did Hector Suarez attend?
Hector Suarez holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Franklin University.
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