Hector Viera Email & Phone Number

Chesapeake, VA

Verify the existence of the insurance policies in question and examine their terms and stipulations as they relate to claims. Conduct interviews with claimants, witnesses, and all involved parties to obtain a full picture of the events detailed in each claim. Research the costs of repairing all damages mentioned in the claim and seek quotes from general.

United States

Norfolk, Virginia, United States

- Greet passengers and assist them during flights to ensure their needs and requirements are fully met.- Demonstrate full emergency procedures, prepare passengers for takeoffs and landings, and provide excellent customer service at all times. - Perform various in-flight services, maintain a calm and safe atmosphere, and resolve any passenger issues..

Saint Petersburg, Florida

• Implemented and supported “Fast Track”, a card activation incentive program for over 100 institutions yearly.
• Built strong relationships with institutions enrolled in program.
• Completed letter-check and statement-check reject reports daily.
• Handled multiple deadlines and multitasked with attention to detail.
• Conducted comprehensive financial audits and compliance audits.
• Identified and communicated accounting and auditing matters to seniors and managers.

Saint Petersburg, Florida

• Promoted to Escalations Representative.
• Monitored call volume and service levels while investigating and reporting trends.
• Supported agents by answering questions and taking escalated calls.
• Created and developed a program to help team mates refresh their knowledge in the different products and services we offered.
• Collaborated with the implementation of templates to make the message center more consistent and to comply with regulations.
• Assisted supervisor and business process managers in special projects.

Clearwater Beach, Florida

• Stocked stations with all necessary supplies.
• Cooked menu items in cooperation with the rest of the kitchen staff.
• Answered, reported and followed executive or sous chef’s instructions.
• Cleaned up station and took care of leftover food.
• Stocked inventory appropriately.
• Ensured that food comes out simultaneously, in high quality and in a timely fashion.

The Alexan Solmar In Fort Lauderdale, Florida

- I handled complaints from residents and visitors.- I conducted tours of the amenities in the building and sometimes of the apartment units for prospective tenants.- I created monthly newsletters and board reports.- I contacted local restaurants and organized various events for the residents.- I followed up on maintenance requests.- I received and handled.

Miami/Fort Lauderdale Area

• Assisted customers in purchasing items.
• Identified all sales opportunities, completed a needs assessment and match merchandise to the customer's needs.

USS Philippine Sea CG-58

• Supervised one Culinary Specialist and two Food Service Attendants.
• Supervised the preparation of meals, table settings, and the daily cleanliness of the Wardroom and Officer's Country.
• Executed a reception in France for the (GWOT) Global War on Terrorism Surge in 2005 which awarded me a commendation letter.
• Executed a reception for the Mayor of the city of Boston for St. Patrick’s Day in 2004.
• Executed over 50 Breakfast and luncheons for the commanding officer and his guests.
• Played a major role in scoring 100% during the sanitation inspection performed by medical in the wardroom galley and related areas.

USS Philippine Sea CG-58

• Responsible for the daily preparation of meals and sanitation of assigned spaces for a crew of over 380.
• Contributed to the Food Service Division’s reputation for excellence validated by receiving the Afloat Training Group, Mayport nomination for the Edward F. Ney Award competition after an SMI certification during the.
• Executed numerous VIP taskings to include a luncheon for the president of the United States, The Governor of Florida and an embarked foreign Navy Admiral in 2002 as well as a reception for over 150 military advisors to.

Homestead, FL

• Operated the cash register and provided accurate change to cash-paying customers.
• Showed customers the locations of items they are looking for and suggest complementary items when appropriate.
• Greeted customers when they walked through the door and ask if they needed assistance.
• Payed attention to shoppers on the floor and notified management of any possible shoplifting activity.
• Restocked shelves when needed to ensure optimum availability of products.
• Unpacked shipments in the store room and categorized them appropriately.

Ba: Human Resource Management, Human Resources Management/Personnel Administration, General

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies

Associate In Science, Culinary Arts/Chef Training